Aerless Reviews 363

I recently contacted customer support regarding a faulty vacuum bag from my Aerless vacuum kit, and I couldn’t be more pleased with the service I received.
From the outset, the response was prompt, friendly, and genuinely helpful. The team quickly understood the issue and handled everything with professionalism and care. What stood out most was how easy they made the whole process, no unnecessary back and forth, just a clear solution and a swift replacement arranged without hassle.
It’s refreshing to deal with a company that values its customers and stands behind its products. This level of service builds real trust, and it’s the kind of experience that makes you confident in buying from them again.
A big thank you to the Aerless team for their excellent support highly recommended.

Aerless vacuum bags are fantastic for most fabrics. Unfortunately I like to travel mostly with linen, and it crushes way too easily in the bags.

I'll use them for other fabrics. Bamboo is great.

Fantastic! Great for travelling with kids!

The bags are exactly what I hoped for. They are several steps above the “ziplock” baggies that you have to press out the air. The Aerless bags are thicker and have a stronger “zipper mechanism to keep air out without adding too much bulk.

And it is incredibly satisfying to pack my capsule wardrobe, remove the air and have so much room left in my suitcase.

One star removed because the pump broke after three uses, right before our international trip. Customers service is sending a replacement (quick response in less than 48 hours) but not in time to use on our trip.

Not an honorable company. Aerless posted this ad on instagram. Family Pack of 4 bags for $69. Clicked on the ad and couldn’t find this deal. Contacted support and they said, sorry old outdated ad. Will not honor the price they advertised on Instagram. I have a screenshot of the Instagram ad they posted. An honorable company would admit to their mistake and honor the price. Aerless is Not an honorable company. I don’t recommend this business. They do Bait & Switch tactics. Their customer support said send us your proof which did. They then sent me a link stating they’ve updated their prices. Clicked the link and it was their regular prices. They cut off all contact after that and deleted their Facebook and Instagram accounts

Good experience

The customer service team was fantastic!!!

A great product, fits well, plenty of storage for clothing items and keen to buy another one or two!

These seem to work very well. They are all just one size so you’re very limited in what will fit in them. The bags are very high quality and the zippers seal very well. The included vacuum is very, very cheap and seems like it won’t make it very long.

As a Flying Doctor and world traveller, I have been a very frequent traveller for years - and these are my favourite packing items of all time! Love the pump it works flawlessly every time. I am currently travelling in Morocco and Spain and I have purchased ceramics that I was worried would break in my bag. I have found that placing them inside the vacuum bags surrounded by clothes for cushioning has made them secure and reduced the packaging space remarkably! The bags are sturdy and can be lifted out and straight onto the hotel shelf or onto the floor. I even lay large necklaces inside protected by clothing. It keep me organised and I know where everything is, beside of course saving space. I have reached out to the guys to perhaps make smaller half size bags as well, to increase the flexibility of what I’d like to pack. A small one could hold just underwear and overnight items, and you could fit it in the bottom of your carry on or backpack. Recommend highly.

I’m always a little wary buying from the internet specially from a company that I’ve not heard about before But these guys are the real deal. I’ve bought from a ‘pop-up’ before and been royally disappointed but no disappointment here. The item I received was better than I could ever have hoped for. It was exactly as advertised but what did surprise me was the quality, the bag was made of heavy duty materials although I’ve only had it for a few weeks the look and feel of the item I’m sure it’s gonna last a lifetime.

With the rise of budget airlines that charge for everything these vacuum bags are becoming a must have item and these are among the very best.

On a side note I needed to get in touch with the Aerless Customer Support Team. It was not problem related but they got back to me within 24 hours all in all it was a pleasant buying experience

I love it. I could fit more clothes AND in a smaller suitcase. Thank you.

Worked well the first two times after delivery. Third time wasn't the charm because it made funny noises and stopped working. The Aerless website isn't working so cannot contact customer service.

Something is terribly wrong with this company, as they are in violation of FTC regulations per (16 CFR Part 435). I placed my order 1 week ago and still have not received any delivery details. I have sent at least 1 dozen emails as this is THE ONLY MEANS AVAILABLE to contact this company. All I have received are canned email responses, now I am not even receiving the canned email responses.

Quick delivery in time for our holiday. Works so well too

This gadget works perfect. I am travelling with a band and when you need to take a flight for one show, then my stagesuit with it´s two shirts fits perfectly into the Aerless to board with a backpack only. The pump is so small and tiny. To make it short: Cool stuff.

Like the concept of product, havent got to use yet. The only thing i can think of is if you would make different sizes. I bouth them for a carry on and a check in bag and they could be bigger.

It was easy to order. One of our bags arrive damaged and it was easy to contact customer service via email and they agreed to replace my bag.

The vacuum bag is well made, holds a lot of clothing, and fits in my luggage perfectly. I’ve only used them once, but they worked great. The vacuum pump is not very powerful, but it does get the job done.