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Aegis Auto Transport Reviews 

117
•
TrustScore 4.5 out of 5

4.3

Shipping Company
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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and communicative, ensuring smooth interactions and clear updates throughout the process. Many people highlight the excellent service and reliable delivery, noting that vehicles often arrive safely and in perfect condition. The customer service is consistently described as great, with agents providing strong communication and support. However, some customers also noted significant issues with pricing, reporting that the final cost was often much higher than the initial quote, sometimes tripling unexpectedly. These price changes were frequently communicated late, leading to frustration and delays in pickup dates. A few people also felt that the company prioritized financial gain, with some describing the practices as unclear or unfair.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and excellent... See more

Service

Customers generally report positive experiences with the service, highlighting great communication and a... See more

Price

Reviewers highlight negative aspects of price, with many reporting significant increases from their initial... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the timely and safe... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike was extremely helpful through the shipping process. He worked with the carriers to get my vehicle back home to me. Yes there were some hiccups but he did not tire of his efforts. I would highly r... See more

Rated 5 out of 5 stars

Alex Smith, great person to work with. Always a good experience when transporting for him. They always give the correct information when picking up vehicle and if any issues they always pick up Phone... See more

Rated 5 out of 5 stars

We had the pleasure to work with Alex Smith he is very professional and responsive keeping great communication between both parties carrier and client. R Team Auto Transport LLC MC # 1560555

Rated 5 out of 5 stars

Great customer service. Very helpful. The driver was very kind. Kept me updated I ended up paying more than the original quote I ended up transport pick up date 9 days after original pick up d... See more

Company details

  1. Shipping Company

Written by the company

Your #1 Car Transport Company in USA!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

117 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(117)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great job

Alex Smith, great person to work with. Always a good experience when transporting for him. They always give the correct information when picking up vehicle and if any issues they always pick up Phone. Great job thank you.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Great car shipping company

Great car shipping company. Ive picked up alot of cars from them, always very understanding, communicative, reliable, easy to deal with. Always happy to work with them.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company and staff

I had to come on here and mention what a great help Jeff Winston was. I really appreciate his work ethic and look forward to working with him and his company in the future.

28 October 2025
Unprompted review

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