As someone who knows the workings of the Stock Market very well, having spent over 50 years trading therein, I can honestly say that the service of ADVFN is EXCELLENT. It is reliable, informative, e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm quite new to stock investing and have found the ADVFN site invaluable. It has so much information and some great analysis tools that I'm slowly getting to grips with. Monitor, charts and news are... See more
I've used advfn.com for the best part of ten years. For what you pay, it is extremely good value compared to other offerings. It's about 63% cheaper than those. With that said, it recently under went... See more
Today I needed to contact ADVFN support to query my upcoming subscription renewal and change of card details. Niccolo not only answered my question quickly but exactly as I would have liked. We exchan... See more
You should know
4.2
Great
158 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great support team
Niccolo was an excellent help and provided me with a great deal for Level 2 data
22 November 2024
Unprompted review
A ADVFN Customer Service is superb
A very efficient and quick customer service agents dealt with my unsubscribe request in a very polite and professional manner
19 November 2024
Unprompted review
Very good service from Niccolo Moretto…
Very good service from Niccolo Moretto at ADVFN
21 November 2024
Unprompted review
Excellent proactive in offering better…
Excellent proactive in offering better deal
21 November 2024
Unprompted review
Great customer support and plenty services to choose from
Great customer support. Rich array of services. I'd be happy to work with these guys at any time. Trialed one of their products. It didn't fit my investment strategy, so I cancelled, but will be going back to try out other products. I'm sure any serious investor would be able to find a service that fits their needs with ADVFN.
21 November 2024
Unprompted review
Niccolo was very professional and very…
Niccolo was very professional and very prompt at helping me with my issue. He actually helped me with other things with the app as well
Thank you
Nick
24 October 2024
Unprompted review
Needed to change mail address
Needed to change mail address. Niccolo Morreto did it immediately
24 October 2024
Unprompted review
Very efficient and polite in helping
Very efficient and polite in helping, advising and rectifying any issue.
My point of contact has been N. Moretto, but I trust all staff are good.
Reza
21 October 2024
Unprompted review
Requested for account information which…
Requested for account information which was returned promptly and without any fuss. Thanks Niccolo
21 October 2024
Unprompted review
Excellent customer service by Niccolo…
Excellent customer service by Niccolo Moretto.
The response was fast and accurate. Thank you!
16 October 2024
Unprompted review
Email address
I needed some help with changing my email address and username and Niccolo was very prompt and efficiently addressed my requirements.
7 October 2024
Unprompted review
Great and timely support
I needed some support with resetting my news feed which then caused a further issue related to cookies. Niccolo resolved immediately. Made changes at her end to save me doing so and then I followed her guidance to clear the cookies. Could not have received better support. Thank you Niccolo
9 October 2024
Unprompted review
L2 - did not open classic chart
Level II did not open classic chart - either streaming or not at all. Deleting bad cookies and browser cache did help. Niccolo Moretto could help. Excellent service, thank you.
30 September 2024
Unprompted review
Needed to change my email address
Needed to change my email address. Niccolo Moretto
delt with this as requested and promptly.
6 September 2024
Unprompted review
Nicollo was very helpful with an online…
Nicollo was very helpful with an online glitch that i had with ihub and L2, as it kept logging me out.
thx much
gail
4 September 2024
Unprompted review
Fast response
My request was promptly addressed by Niccolo. Thank you. I have been a subscriber to advfn since 2005.
4 September 2024
Unprompted review
I need to change some of my personal…
I need to change some of my personal details and
Niccolo Moretto sorted it. Excellent service, thank you.
2 September 2024
Unprompted review
I note that Niccolo has had a few…
I note that Niccolo has had a few positive reviews and I am not surprised. He was first class - a very prompt and clear reply . He is a first class ambassador for ADVFN. Thank you and well done Niccolo.....JTR
30 August 2024
Unprompted review
Had a wonderful person called Niccolo…
Had a wonderful person called Niccolo Moretto who solved my query exceptionally well , thank you so much , great customer service.
6 August 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.