Kierrea was awesome. She helped me out tremendously, very kind and pleasant.
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The ladies at Advance America on 165th st in Hammond are amazing from the time you enter the business they happy an welcoming quickly assist you in the order you come in .. always friendly an have you... See more
Company replied
Kierrea has been nothing but excellent without her help I would not have my account, virtual card' or my referral fee. This Lady not only deserves a raise but definitely a promotion for her wit and... See more
Company replied
These ladies are extremely amazing! Great customer service and personality! When I am there I’m well taken care of with precision and respect! Thank you ALL!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1301 165th Street, 46320, Hammond, IN, United States
- 219-933-3067
5.0
Excellent
494 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Kierrea was awesome
Kierrea was awesome. She helped me out tremendously, very kind and pleasant.
10 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great customer service over and beyond
Great customer service over and beyond
21 August 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Lakeisha and the girls always help me
21 August 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
All of the Ladies a AWEDOME!!!
21 August 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lakeisha and the ladies gave me great…
Lakeisha and the ladies gave me great customer service .
20 August 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The employees are always pleasant and…
The employees are always pleasant and knowledgeable.
12 August 2026
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your response and comments regarding our services. We appreciate your business!
Very friendly and helpful people
Very friendly and helpful people. Big ups to Keisha
31 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Super fast and super professional
Keisha and Nakeya. Both were very professional and quick with helping new and existing customers. Fast, accurate, and great customer service.
31 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Keisha is an amazing person
30 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lakeisha and the ladies always help me…
Lakeisha and the ladies always help me out
29 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Keisha is always a pleasure to work…
Keisha is always a pleasure to work with great customer service always give me the best options and always put a smile on my face love her energy
22 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your response and comments regarding our services. We appreciate your business!
Kierrea and all young ladies at this…
Kierrea and all young ladies at this establishment are great! They're always quick and professional.
20 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Nakeya and the ladies are so helpful
15 July 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
These ladies are extremely amazing!
These ladies are extremely amazing! Great customer service and personality! When I am there I’m well taken care of with precision and respect! Thank you ALL!
26 June 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Your business is important to us, thank you for your response!
Everyone here was so nice and very quick
25 June 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We appreciate your positive feedback. We are glad our team was helpful.
Very great people nice very smooth…
Very great people nice very smooth transaction sandy helped me
22 June 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We are so glad to hear you had a very smooth transaction with us. We appreciate your kind words!
Kierra has Excellent customer service
Kierra has Excellent customer service. I would sure recommend her and Advance America.
13 June 2026
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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