I've used ADVANCE Contracting Solutions more than once. Callum Hayes set me up quickly and efficiently, with minimum fuss to myself. Really helpful. Everything I needed to supply to them was driven... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Had a lovely phone call with a person called Jess Day, she was very polite and and bubbly, made all complicated sounding questions simple to understand (English isn’t my strong point). We had a good l... See more
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We have used Advance for our accounting needs in our IT services business since 2019 and they have consistently done a top quality job. Alex and Dylan are awesome, and we look forward to working w... See more
Company replied
I have to recommend this company given the service I’ve received to date. In particular, the support from Jodie Beeston in payroll is second to none, as she always goes over and above my expectations... See more
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Company details
About ADVANCE CONTRACTING SOLUTIONS
Written by the company
ADVANCE provides FCSA accredited Umbrella, Limited Company, Self-Employment / CIS, and PEO (Professional Employment Organisation) solutions to the UK’s contractors and recruiters. Known for its compliant and ethical approach, ADVANCE provides world-class service and works in partnership with recruitment businesses and their candidates, adding value throughout the contracting supply chain.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
ADVANCE is based just outside of Chester but operates throughout the UK, supporting contractors and recruiters in a wide range of industry sectors including engineering, construction, IT, technology, medical, healthcare, education, technical, manufacturing and life sciences.
We pride ourselves on going the extra mile to support contractors and recruiters, offering flexible margins, bespoke solutions and unique processes designed to meet specific requirements. We have supported thousands of independent professionals, enabling them to enjoy the benefits of contracting whilst complying with HMRC rules.
ADVANCE continuously invests in its infrastructure and people to ensure every part of the contracting journey for both candidate & recruiter is efficient, simple, and reliable.
Whether you’re a contractor looking for support or a recruitment professional who wants the very best for your candidates, ADVANCE has the solution.
Trust the experts. Trust ADVANCE.
Contact info
VISTA, St David's Park, Ewloe, CH5 3DT, Ewloe, United Kingdom
- 01244 564 564
- contractorsupport@advance.online
- advance.online
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy to register
Prior to registering, i requested an illustration for my day rate which came through quickly, showed a clear outline off all the workings and was easy to understand.
I registered over the phone, it was also very quick and easy.
Would recommend.
13 April 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! I am pleased to hear your onboarding process was completed in a quick and satisfactory way. Cameron in the onboarding team completed your registration.
I have forwarded your review to Cameron who completed your setup and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Clear and efficient in setting me up.
8 April 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Mr O'Halloran,
Thank you for your review! I am please to hear you have experienced world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Marcin,
Thank you for your review! We're happy to know your experience with ADVANCE has been positive. We understand how hard it can be to be able to speak to a person. We always answer the phone within 3 rings, and you'll always speak to a person directly - providing world-class service in every interaction.
I have forwarded your review to Rachel in the contractor onboarding team who help you with your latest query. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Very informative with an easy process…
Very informative with an easy process to complete.
2 April 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Robert,
Thank you for your review! We're happy to know your experience with ADVANCE has been positive. We understand how hard it can be to be able to speak to a person. We always answer the phone within 3 rings, and you'll always speak to a person directly - providing world-class service in every interaction.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Trevor,
Thank you for your 5 star review! I am please to hear you have experienced world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Bakir,
Thank you for your 5 star review. I believe it was Cameron from our onboarding team who completed your registration, who always makes the setup process as streamlined and easy as possible for our Contractors.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Bakir,
Thank you for your 5 star review and mentioning the good customer service you have received. Cameron from the onboarding team completed your latest onboarding process. Cameron always goes above and beyond for his workers.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello James,
Thank you for your review! We're happy to know your experience with ADVANCE has been positive. We understand how hard it can be to be able to speak to a person. We always answer the phone within 3 rings, and you'll always speak to a person directly - providing world-class service in every interaction.
I have forwarded your review to Rachel in the contractor onboarding team who help you with your latest query. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Easy and professional
Spoke to Kam who answered all my questions in a professional manner and took time to explain all the queries I had
5 March 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your 5 star review! I am pleased to hear Cameron in the contractor onboarding team was able to assist you in the onboarding process.
We value world-class service here at ADVANCE and we are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your review! At ADVANCE we pride ourselves on excellent customer services. From making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
I believe it was Jess who completed your onboarding process. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
I had a great experience with Advance…
I had a great experience with Advance Contracting Solutions. The onboarding process was smooth and well explained. Erin was especially helpful throughout the process, answering my questions promptly and making everything clear and straightforward.
Really appreciate the support and professionalism. Highly recommended.
4 March 2026
Unprompted review
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Vittal,
Thank you for taking the time to share your feedback. I have shared your review with Erin in the contract onboarding team and she is very grateful for the feedback.
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
Thanks again,
The ADVANCE Team
Reliable, Smooth, and Highly Professional Service
I have had a great experience with your company and found it to be the best umbrella service I have worked with. The onboarding and private pension contribution processes were very smooth, especially compared to my experiences with other companies.
I hope to use your services again in the future. Highly recommended.
5 March 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Ashish,
Thank you for taking the times to write your 5 star review! I believe it was Amelia who helped you with your most recent query. Amelia always goes above and beyond to help our contractors. I have forwarded your review to Amelia and she is grateful for your review.
If you ever require our umbrella services in the future please do not hesitate to reach out.
Thanks again,
The ADVANCE Team
Efficient and effective communication
Efficient and effective communication. Payroll is on the ball. Never had a problem getting any payments including holiday payments
4 March 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Martin,
Thank you for your review! I am please to hear you have experienced world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. I believe it was Cameron in the contract onboarding team to help you with your latest onboarding.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Good Qualyty
3 March 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello,
Thank you for your 5 star review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
Cameron from the onboarding team completed your latest onboarding process. Cameron always goes above and beyond for his workers.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Eraj,
Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week.
I believe it was Cameron from our onboarding team who completed your registration, who always makes the setup process as streamlined and easy as possible for our Contractors. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello
Thank you for your review! Cameron in the onboarding team completed your recent registration. I am pleased you found the set up process easy.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Bad experience with another company until now
After having a few bad experiences with other companies,
Cameron was very knowledgeable and had all the answers to the questions I had.
Also filled me with confidence and reassurance that my issue would be solved
23 February 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Chris,
Thank you for your 5 star review for our Contractor Onboarding Team member Cameron! I am pleased to hear that Cameron was able to assist you after a bad experience.
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Roy,
Thank you for your review! I can see you were onboarding by Erin in our contractor onboarding team. We consider ourselves experts in our industry, whilst maintaining the highest levels of service, so it's encouraging to know this is being delivered.
We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
A great payroll company
18 February 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Daniel,
Thank you for your 5 star review! Cameron from the contractor onboarding team completed your onboarding process. I have forwarded your review onto him and he is very grateful for the feedback!
We value world-class service here at ADVANCE, from making the registration process as simple as possible - to answering calls within 3 rings and ensuring payments are made correctly and on time every single week. If you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
Everything was sorted out very quickly…
Everything was sorted out very quickly and satisfactory. Thank you…
19 February 2026
Reply from ADVANCE CONTRACTING SOLUTIONS
Hello Alan,
Thank you for your review! I am pleased to hear your onboarding process was completed in a quick and satisfactory way. Cameron in the onboarding team completed your registration.
I have forwarded your review to Cameron who completed your setup and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.
Thanks again,
The ADVANCE Team.
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