Great service as always and Andy even goes the extra mile to deal with enquiries after working hours. Shaft ordered yesterday and just arrived via Parcelforce now thats service from England to Nor... See more
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Great customer service
Great customer service. Love the new grips. Live chat was really helpful.
Really good service
Really good service. There was a short delay in despatching my item but after brief communication via email this was sorted out really quickly. would highly recommend.
Just bought a Vista Pro Shaft 45 R2 for…
Just bought a Vista Pro Shaft 45 R2 for my Ping G430, the Customer Service was excellent - as an OAP, I was having a little difficulty with the ordering process however, one of their staff Andy Bell very kindly came to my assistance. Excellent.👍
Very Happy
Great pricing and excellent communication once order placed. New shaft arrived quickly in very sturdy packaging. Highly recommended
Very prompt follow up questions on my…
Very prompt follow up questions on my customisation. Then excellent advice and order processed and filled in a few hours! Excellent!
Always a great service with a huge…
Always a great service with a huge selection for any Club fitter
Great service and communication
Great service and communication, would recommend every time, shaft, grips, clubs and more
Amazing golf store
Amazing golf store, very helpful, fash shipping A+++
First class products and service 5*
First class products and service from the superb team at Adore. Long term happy customer and highly recommend them 5*
Wrong Grips Returned
I originally bought the wrong grips, but the return was handled efficiently with prompt communication.
Terrible customer service
I've used Adore before, but this time the experience has been shocking. Ordered a premium shaft (£300+) and 17 days later i still don't have it or a refund. I've chased them so many times and all you get is fobbed off, the DPD tracking has it scanned in the day after they built it, but nothing since then, that's 15 days ago. I paid for next day delivery, and even with chasing they only raised an investigation with DPD this week and still no update, I am at the end of my tether and £300 out of pocket. Has to be 1 star as I feel ripped off.
EDIT: I got my refund processed 3 hours after this review. Upping the rating to 3 as a result.
Normally don’t write reviews
Normally don’t write reviews
However Andy at adore golf grips went above and beyond
Fast delivery as well
Overall would highly recommend
Great service from Andy
Used the club building service for two new fairway wood shafts, built exactly to spec and great service from Andy throughout. Thanks again.
Fabulous customer service from Andy at…
Fabulous customer service from Andy at Adore grips. They didn’t have enough jumbo grips in stock and without hesitation provided mid size grips and two buildup sleeves free of charge for all 13 grips ordered.
Turned up the next day great product as well.
Appalling customer service
Ordered a set of grips from Adore and immediately encountered trouble with discrepancies between prices quoted and those charged. This got resolved but only after much back and forth emails.
Then had an issue with grips received and encountered appalling customer service: Adore phone never answered (in my four attempts); telephone messages not responded to; emails either ignored or so oddly, and unhelpfully, answered that my impression is that Adore customer service is just AI; certainly my many attempts in interact with a human at Adore got nowhere.
I regret having ordered from this company and certainly won’t do so again.
Adore is my go-to for finding new grips…
Adore is my go-to for finding new grips and other materials. Customer service is always great.
Fantastic service!
Fantastic service!
I had initially ordered for delivery to my work before realising the unit is 5 minutes from my house. Very quickly arranged collection for the next working day and the shipping fee was refunded without even asking!
Very friendly and helpful when collecting, will be back for future grip orders and would recommend anyone based on my experience!
Golf grips OG !
Great company, the best in all things golf grips ! Use these guys everytime, even refunded me grips I bought by mistake straight away ! ⭐️⭐️⭐️⭐️⭐️
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