Admiral Slots Reviews 

Extremely poor customer service from Frank really unprofessional and unprepared in his role nothing was working and had a rude attitude asking another member of staff to talk to me because he can't understand" I was speaking perfect English" he was rude. A month or so ago a ticket for £25 was not redeemed as it was not recognised by the machine I was told to return the next day I forgot and remembered today the staff was unprofessinal and had an attitude. Today i reminded them frank told the staff tekkie that I could get the money when I left the shop as I was leaving I reminded them frank acted like he was never told I was then asked for the ticket and explained I wasn't told I needed the ticket. Frank told me I have to wait after waiting an hour he then said if its past a month he cannot do anything about it. The store is a mess the ticket machines don't work only to take money out most of the machines we're not working. And the attitude is extremely poor. He was threatening and disgusting he then said " why is this guy crying over £10. After asking him about the ticket a few times he got an attitude and said it could take hours after reminding him again a few hours later he said it's another 30 minutes he had an attitude problem he needs to be retrained or fired he has an attitude not suited for a managers role. He then fake laughed the whole night as a cover up with customers after I said I was going to write a bad review.

Date of experience: 01 June 2024

Yesterday I witnessed a member of staff at the Admiral St Helens venue tell a regular customer (Lesley) not to play certain machines because they had paid out.
Not only that,but when I won the member of staff was counting what I had won and both the member of staff and this same customer was discussing what I had won.I have always wondered why this customer and her son win large amounts on a regular basis the odds of winning in these places are low but there even lower when a member of staff is helping certain people to win why she watches everyone else fill up the empty machines really more fool us for going in there in the first place we definitely won't be returning.

Only play poker in these sespits. Lost every time in 10 outings, Catford, Bromley and Orpington. You put £100 in, you are lucky if you get £50 back. Should be investigated by gambling commission, also a lot of low life scum just dossing in there.

Poor customer service the area manager at Coventry knows about it. Made a decision about a Owen’s poor customer service before even investigating the problem!
Why do you pay an area manager to not even respond to a complaint then close the case. I use Shipleys now a lot better service.

I visited admiral Brighton I was welcomed with a smile and a good customer service from Joshua Almeida, Royston, Lucy
The shop is clean and staff very helpful
They are professional and polite
I will visit this shop again to play my favorite slot machines .
Coffe is the best in Brighton .
Thank you to the staff very friendly and helpful.
I will invite more friends to enjoy the new games at Brighton admirals slots

Enjoyed it, I had a great time here. Lost abit of money but also won a few. Great customer service :)

Admirals in general. Is a depression you guys should stay away from.

Admirals in HARROW ON THE HILL. Is almost like a bank they just collect money but never get back. Someone hit 2 machines with a stole it didn’t break and they got me arrested saying I have cause over £9000 damage.

Who is interested and in helping we get ADMIRAL, corals and all these gamble shops closed down please do get in contact with me, I have a plan and a group to do so legally. We need our community’s safe.

My name is Bashir

Got up to 1000£ they then wouldn’t verify my account and wouldn’t reply to my emails etc. sham of a company the only betting site that’s actually scammed me

Signed up two weeks ago and sent my documents in for verification. After two weeks I still have restrictions on my account and their live chat reps are rude and seem like they couldn't care less. Avoid at all costs.

Wow…..I’m so happy that I enjoyed my self at the admiral slots shop in angel Islington the staff Sheba and Helina very welcoming and Sheba helped me to choose a game and made maestro tea in town
Helina made sure I’m relax and get me biscuits . Both have a very good customer care and they are professional
Thank you

Admiral Banbury-
£400 in and barely any payout
Offered a drink when I walked in, it was only 2 hours later when the staff changed over that a male offered me a drink, the earlier female staff didn't bother with the players.
The female staff kept pressing the 'cctv is monitoring blah blah blah' button which got irritating
Never got offered any promotions when I was in there, yet when I got to basingstoke, they're on you as soon as you walk in for any promotions

Visited Arcade in Hull, machine was faulty. Went back 5 times while they investigated over period of a month. Obviously there was no real investigation, avoid them like the plague.

After visiting their Dawlish branch regularly for a few years and having been to several of their 'parties' now I have watched the staff time after time give prizes and money to their friends and favourites every time. Surely, the point is to reward loyal customers not let staff give money to their friends. I lived in the West Midlands before this and the same went on in their branch there. It seems Admiral need to keep a better eye on their staff nationwide.

I’m receiving marketing texts almost daily and I’ve never even signed myself up for an account.

This is a serious GDPR issue if they just let people sign up with any old phone number with no form text code or confirmation.

I will be raising this further if nothing is done to resolve this.

please please keep away from admiral arcades there a disgrace in terms of payouts there the worst on the high street especially any of there 100 jackpot machines especially the money mad martians etc elvis they have updated the machines about a month back all over youtube people are getting ripped off having to put 100,s of pounds in for a feature bonus to get a tiny payout these crooks need shutting down there % payouts are ridiculous please people stay away up and down the country the legally stealing your money

CAMERWELL GREEN ADMIRAL 24 HR Disgusting they need management 2 check out that UNPROFESSIONAL LACK OF work environment . The staff employed there. I have to always ask for drinks
As THAT'S all they got 😳 DONT provide NO CRISPS NO
BISCUIT 4 over a yr now. We are paying customers who provide yr salary Respect your customers . If there's any 1 reading this frm Head office go investigate. BTW I keep getting bitten They have fleas of some sort Get the flea Busters in I won't be returning

Free play promotions, cash match, tournaments and ‘party days’ do add a bit of fun to the experience. Most of the staff are pleasant but one or two are best avoided. Not really a fan of a 24 hour gambling facility in any town. As far as the games themselves go the general consensus is the bonuses are laughable in relation to the wager. I realise there will be some bonuses higher than others, but I played Star Turns for 30 minutes, 25p stake, I eventually got the bonus, it paid 50p…if there is no likelihood of a fair reward people will just stop playing….

What a disgraceful arcade never walked out with money in my pocket it is on the lowest payouts never even had 1 jackpot of a £100 jackpot community game vulgar place it is the lowest of the low that’s why they have so many staff as they r just robbing customers blind vile place hope the owner dies

Really awful and very mind-numbingly boring.
There's a clique and if you don't fit in you may as well leave. The manager was aggressive in a manner so I walked out in disgust. Always seem to be advertising so that says a lot about this particular branch. I have PTSD and feel like I was targeted by the "manager" and another member of staff.

i dont usuall leave reviews but must say this is the best online slots i have ever played, lost money as we all do but also had some very nice wins, the customer service is very good, no wating around, the agents are all very friendly and helpful, well done Admaral online slots for being one of the best,