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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's professionalism, efficiency, and friendly demeanor. Many people were impressed by the quick response times, even in emergency situations, and found the pricing to be fair and reasonable. Consumers frequently noted the staff's ability to quickly diagnose and resolve issues, often going above and beyond expectations. Reviewers also appreciated the clear communication and the high quality of work performed, with many expressing their intent to use the service again and recommend it to others.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick service,... See more

Price

People report positive experiences with price. Customers consistently praise the reasonable and fair pricing,... See more

Based on these reviews

Rated 5 out of 5 stars

Called as an emergency when my deadlock jammed meaning I was unable to close my back door. Anthony arrived within 15 mins, explained everything as he assessed the problem and gave me options for cost... See more

Company replied

Rated 5 out of 5 stars

Super helpful over the phone, trying to give me a fix before coming out. Lock couldn’t be fixed by me so came out within 20 minutes and immediately figured out the issue and replaced the lock. Supe... See more

Company replied

Rated 5 out of 5 stars

Anthony arrived at my property in Newcastle within half an hour of being called out of hours from his base in Gateshead, and worked tirelessly to help get me back into my property despite facing a ver... See more

Company replied

Rated 5 out of 5 stars

Called Anthony on New Years Eve & he was at my property within 20mins. He was polite, efficient & he provided non destructive entry without any problems. I fully recommend Anthony for any lock/door en... See more

Company replied


Company details

  1. Emergency Locksmith Service
  2. Locks Supplier
  3. Locksmith

Written by the company

AD Locksmithing is your one man Local Locksmith Business in the North East region, providing Locksmith Services to all NE, SR and DH postcodes. Services offered include, but are not limited to: 24 hours Emergency Locksmith Services, uPVC and Wooden Door Repairs, Lock Changes, Lock Upgrades, Window Locks Fitting, Garage Locks Fitting, Fresh lock Installations, Automotive Non Destructive Entry, as well as Residential and Commercial Warrant Services. We operate on a 24/7 basis. No VAT, competitive prices, bespoke and sustained customer service from your first call all the way to a job done to your satisfaction. Get in touch now for any Locksmith Enquiries. 07865367298.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Timely, professional and value. Would highly recommend.

21 March 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you very kindly for the feedback, Julian, much appreciated 🙏 all the best!

Rated 5 out of 5 stars

Brilliant Service

Had a very minor issue with a lock Antony fitted last year , contacted him for some advice in the evening , he came out of hours and sorted it 12 mins later no charge …..amazing service

30 March 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you for the positive words, Thomas, much appreciated. Always happy to help at any time if the day, all the best to you 😊

Rated 5 out of 5 stars

Anthony did an amazing job fixing our…

Anthony did an amazing job fixing our front door. Quick, very professional and friendly. We'll be calling him definitely next time.

25 March 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Many thanks for the positive feedback, this is much appreciated 😊 All the best!

Rated 5 out of 5 stars

Excellent

Straight forward, made sure I was fully satisfied. Friendly and customer-driven. Excellent service. 3rd time I've used him.

6 March 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you so much for your review, Anthony. More than happy to help at any occasion. Take care 🤝

Rated 5 out of 5 stars

Great service

Called Anthony to help get access to one of the rooms in our house as the latch was totally jammed. He came out out quickly and fixed the latch. He also left the area neat and tidy. I would 100% recommend AD locksmithing.

5 March 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you for the positive feedback, Diane. Glad to hear you were happy with the level of customer service 😊 All the best

Rated 5 out of 5 stars

Lifesaver

Super quick, efficient and friendly service.

From initial call to job done within around 25 minutes. No damage to door or locks.

Highly recommended!

28 February 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Many thanks for the review, JC, it was my pleasure to provide you with a well executed service.

Have a great weekend!

Rated 5 out of 5 stars

Really really recommend

Super helpful over the phone, trying to give me a fix before coming out. Lock couldn’t be fixed by me so came out within 20 minutes and immediately figured out the issue and replaced the lock.
Super clear invoicing and guarantee policy too, and great customer service.

Thanks so much!

21 February 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Hi Aaron, thank you very much for the kind words, and for taking the time to leave a review. I'm happy to hear you liked the service and the outcome 😊

Have a great week end 🤝

Rated 5 out of 5 stars

Fast and professional

I locked myself out of my car and Antony arrived within 10 minutes and saved the day… I highly recommend

15 February 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thanks for the review, Luke, enjoy your week end 😊

Rated 5 out of 5 stars

Quality & Efficient Service

Called Anthony on New Years Eve & he was at my property within 20mins. He was polite, efficient & he provided non destructive entry without any problems. I fully recommend Anthony for any lock/door entry issues.

31 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Hey Steve, thanks for the feedback, much appreciated 😊 Hope you had a nice holiday season 🙏

Rated 5 out of 5 stars

Called AD Locksmithing at midnight for…

Called AD Locksmithing at midnight for a snapped key inside of a lock. Within 10 minutes he was at the property, and less than 5 minutes later we were back inside, with no damage to the lock. Absolutely outstanding service and so quick. Thanks again!

31 January 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you very much for the review, this is much appreciated. Always happy to help when it matters most 😊 all the best to you!

Rated 5 out of 5 stars

Amazing service

Amazing service, response was very fast and the door was opened in a few minutes with no damage at all. I would definitely recommend AD locksmithing

24 January 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you for the kind words, Natalie. I'm glad you were satisfied with the job and the outcome. All the best to you 👌

Rated 5 out of 5 stars

Brilliant!

All sorted in 20 mins from callout to access to the property. Absolute diamond, would 100% use again. Cheers 😁

18 January 2026
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you for the nice review, Mark, all the best! 😊

Rated 5 out of 5 stars

Super fast callout

Super fast callout when I locked myself out of my flat late at night. Very open upfront about the cost and how long before he could arrive, very friendly and reassuring.

18 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you or the kind review, Rob. Always happy to help, so feel free to get in touch again if anyone you know needs a locksmith. In the meantime, all the best 🤝

Rated 5 out of 5 stars

Sorted out my lock

Sorted out my lock quickly and efficiently. Would recommend and use again.

12 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Many thanks, Julia. Wishing you a great week end 😊

Rated 5 out of 5 stars

Excellent service

Anthony arrived at my property in Newcastle within half an hour of being called out of hours from his base in Gateshead, and worked tirelessly to help get me back into my property despite facing a very difficult lock. He kept in touch with me on the way which was very reassuring. I was very pleased with his competitive prices. I would strongly recommend Anthony to anyone who needs a locksmith.

12 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thank you very kindly for taking the time to share your experience, Alex. Always happy to serve and help, so feel free to get in touch again if need be. In the meantime, enjoy your week end 🤝

Rated 5 out of 5 stars

Excellent service!

I was recommended to use your service from a friend. Within the same say you took on the job, kept me up to date through out. Very helpful, informative, reliable and an excellent customer service! Great value for money! Will be recommending to everyone I know! Thank you again!

12 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Many thanks, William, this is much appreciated. Glad I coule help you get out of a jam, and get that door working for you 😊. Have a great week end!

Rated 5 out of 5 stars

Emergency call when locked out of front door.

Anthony arrived in double quick time. Opened the dodgy UPVC door and then refitted the faulty lock parts. All completed with no fuss and supplied with a guarantee for the works and new parts. Simples.

9 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Thanks a lot for the kind review, this is much appreciated. Feel free to reach out if there's anything else I can do for you. All the best!

Rated 5 out of 5 stars

Arrived promptly and finished the job…

Arrived promptly and finished the job whilst explaing everything he was doing. Very professional and polite .... and a lovely bloke. Would recommend to anyone .... brilliant service

5 December 2025
Unprompted review
AD Locksmithing logo

Reply from AD Locksmithing

Many thanks for the nice review, Paul. I'm glad you saw value in my service. All the best to yourself 😊

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