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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, describing it as slow, unhelpful, and inefficient, with some reporting that issues were not fixed even after multiple attempts. Customers also faced significant problems with their subscriptions, including changes to terms for existing deals. Reviewers also experienced various technical issues, including slow video loading and processing times, videos not rendering, and broken embed codes. However, some people were satisfied with the user experience and the platform's features, finding it a valuable tool for video hosting, especially for startups on a tight budget. They appreciated the customizable video player, quick uploads, flexible embedding, and detailed watch analytics. Some customers also found the support polite and helpful, despite acknowledging that some minor issues still needed to be addressed.

What people talk about most

User experience

Clients share positive opinions on user experience, with many praising the platform's features like video... See more

Website

People report ambiguous experiences with the website. Some customers praise its ability to simplify their... See more

Customer service

Reviewers express strong dissatisfaction with customer service. Many describe the support as slow, unhelpful,... See more

Subscription

Users describe negative interactions with subscription. Many customers report that their lifetime plans were... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers express frustration, citing... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The offer is good, but it's doubtful how they can maintain their infrastructure. Sure enough, some of my hosted videos can't be played. It takes more than 2 minutes for the video to load. Support is t... See more

Rated 1 out of 5 stars

One of the worst companies on the planet... they will scam you like never before. Issues don't get fixed, requests dont get handled, and they move on to another project once they are done with one a... See more

Rated 1 out of 5 stars

I've been using Adilo for more than a year now, and I've probably contacted the customer support more than 25 times to fix some bugs or server issues. It has never - literally never - worked flawlessl... See more

Rated 1 out of 5 stars

Super unreliable. The certificate for my domain expires every 90 days and they do nothing about it until I nag multiple times in their chat. They have one job, to reliably host media and they seem una... See more


Company details

  1. Software Vendor

Written by the company

Adilo is an all-in-one video hosting and marketing platform for businesses and content creators offering a seamless, and buffer-free streaming that gets your videos to your audience faster. Adilo video platform is the first business video hosting service to provide enterprise-grade content protection and anti-piracy technology at affordable rate for businesses, online marketers and e-learning course creators to protect their premium content.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

833 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Adilo is a solid platform for hosting videos, great potential to improve in a few points

Adilo is a solid platform for hosting and managing video content, with reliable performance and strong customer support. The multiple settings and customization options allow for greater flexibility and control over your video content, and the lead capture feature is a useful tool for generating new business. However, the user interface could be more user-friendly and intuitive. Additionally, the billing model specifically for DRM is based on per license, which may not be the most cost-effective option for businesses on the long run. Overall, while Adilo has its strengths, there is room for improvement in some areas.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

Really easy to use!

Really easy to use. I uploaded all the videos in one click. It was much faster than I expected it to be. Clicked on the embed code, modified some parameters and it looks great!

Happy to host all my course videos here.

Thanks guys.

10 April 2023
Unprompted review
Rated 4 out of 5 stars

Great brandable video hosting tool

I've been using Adilo for quite some time now.
Once I realized what possibilities Adilo provides, I was super excited: videos are easy to customize according to my brand, they are safe to share and protected for being downloaded and the videos are easy to embed in different channels.

If you have an issue of any kind, customer service is very willing to help and they respond really fast.

12 April 2023
Unprompted review
Rated 4 out of 5 stars

Blazing fast video hosting solution with comprehensive set of features

One of the most valuable assets in the online world is video, but not every business has the time or money to create it. Adilo is a very easy-to-use video hosting platform that allows me to leverage our video assets to maximize SEO and conversions. The platform is packed with powerful SEO settings to improve video rankings on major search engines, a/b testing capabilities, CTA functionality (and potential abilities for interactive videos in the future), multi-DRM, video links, and generous hosting capacity. These features make Adilo a great way to get our videos in front of more potential customers.

11 April 2023
Unprompted review
Rated 5 out of 5 stars

Adilo is exactly what I needed

I'll keep this simple...
- Customer Service is fast, available and actually helpful!
- The UI and experience has been improving ever since I first signed up.
- The quality of the features and delivery is fantastic.
- I have had ZERO issues or complaints from customers (I host videos for my clients)
I don't even use all the amazing featires it offers yet - love it!

2 April 2023
Unprompted review
Rated 5 out of 5 stars

Great Aldilo

Finally I have a tool to use videos in a business way, to monetize my customer base without annoying ads

11 April 2023
Unprompted review
Rated 5 out of 5 stars

The Ultimate Video Platform for Functionality

As a content creator who loves to share videos online, I've tried numerous video hosting platforms, but none have impressed me quite like Adilio. From its powerful functionality to its unparalleled customization options, Adilio has become my go-to platform for hosting and sharing my videos online.

11 April 2023
Unprompted review
Rated 5 out of 5 stars

All-in-one solution for effortless video management and analytics

I love how Adilo combines so many useful features, from the clean and intuitive user interface to the advanced video analytics. It's made hosting and managing my videos effortless, and the added security features give me peace of mind. If you're looking for a reliable video hosting platform, Adilo is the way to go!

10 April 2023
Unprompted review
Rated 4 out of 5 stars

Excited for the possibilities

So far I am happy with the purchase. I have hosted videos on Vimeo for years and while there are some options on there that aren't here yet, I will be glad to stop paying the hundreds of dollars I am each year to them and switch over to Adilo. I really like the channels and how they are setup. Looking forward to using this more.

7 April 2023
Unprompted review
Rated 4 out of 5 stars

A great alternative to Vimeo.

I recently switched from Vimeo to Adilo for hosting and marketing my videos, and I'm glad I did. Adilo's customizable player and detailed analytics have been incredibly helpful in optimizing my video marketing strategy, and the affordable pricing plans are a great bonus.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Nice video hosting alternative to Wistia and Vimeo

I've been using this video hosting service for over a year now and I'm quite happy with it. The platform is intuitive, easy to navigate and provides a good user experience. The upload process is simple and straightforward, and it's easy to customize the player to match my website's design.

I like the video analytics. It's nice to be able to see how many people are watching my videos, watch time, clickthroughs, etc. The analytics dashboard provides all the information I need to improve my videos and make data-driven decisions.
I highly recommend this video hosting service. It's just made my life much easier and I'm glad to have switched from Vimeo.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

I recently upgraded from the free…

I recently upgraded from the free version to the paid version of Adilo. It's now become my streaming solution of choice. As a video producer I want to be able to embed my clients videos on my site, but I don't want the extra attention that other streaming platforms provide.

10 April 2023
Unprompted review
Rated 4 out of 5 stars

Adilo is a fab tool to host videos

Adilo is a fab tool to host your videos. You can easily embed your videos with your WordPress website or simply with html. The loading speed of the videos is great and that means it will not slow down your website. It is also great the fact that Adilo offer interactivity on the videos, and you can easily use it to get new leads if they want to see the rest of your video

8 December 2022
Unprompted review
Rated 5 out of 5 stars

The software's extensive range of…

The software's extensive range of features is truly remarkable, and I'm excited to witness what new options they will introduce in the future.

Typically, video tools with advanced features come with a hefty price tag, making them unaffordable for most individuals or businesses. That's why being able to acquire a lifetime license for a high-quality software at such an excellent price is truly outstanding. I'm grateful to both Appsumo and Adilo for providing this incredible opportunity.

10 April 2023
Unprompted review
Rated 3 out of 5 stars

The direction is great, but it needs work...

I like the product and the direction it is taking, however I have yet to really start using it due to issues on the platform that don't seem to be dealt with - or if they are, it is extremely slow progress. One issue I have has now been running for over 2 months with no end in sight.

10 April 2023
Unprompted review

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