AdGate Media Reviews 

3,604
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, stating that they were not paid as promised for completed offers and rewards, even after investing considerable time and effort. The customer service was frequently criticized for being unresponsive, dismissive, and failing to resolve issues, often sending automated messages or ignoring tickets. Reviewers also noted problems with offer tracking, with many completed tasks not being credited, and some even experienced chargebacks on their earnings without clear reasons. However, some customers also mentioned positive experiences, such as receiving their first payout or having their issues resolved quickly by support. A few other people also felt that the surveys on the platform were generally good and allowed them to earn a solid amount.

What people talk about most

Payment

Reviewers highlight negative aspects of payment, with many reporting that they do not get paid for completed... See more

Customer service

Customers consistently note negative experiences with customer service, with many reporting that support... See more

Product

Reviewers mention ambiguous feedback about product offers, with many reporting issues where they did not... See more

Response time

Consumers find response times to be a source of frustration, with many reporting that support tickets are... See more

Service

Users describe negative interactions with service, with many feeling misled and frustrated after wasting... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(3,604)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This site is fraud

This site is fraud. I completed an offer from them and i didn't get payment, when I told them about this they blocked me. And most of there offer game apps are malicious. This apps stucks when the offer is just about to finish.They are pure scam.

14 January 2024
Unprompted review
Rated 1 out of 5 stars

Hello

Hello; I don't understand why I'm banned from your wall. I don't think it suits you that I was banned without any explanation or justification. It saddens me that I was banned by you without any justification or explanation, even though I was working on other walls and was not banned. This seems like extrajudicial execution to me and you have closed off every alternative for me to reach you in any way. Thank you.

User ID: fsid-2267212-84b78fc500

9 September 2023
Unprompted review
Rated 1 out of 5 stars

They didn't pay me an offer I completed…

They didn't pay me an offer I completed on Bacana play. I've spend money and didn't get the promised "instant" cash for completing the offer. The costumer support works in a very weird way and I believe I only got automated responses.. I believe other people had good experiences with them but I haven't.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam and false advertising

It's a scam and false advertising. They entice you to play a game with the lure of a cash reward. Once completed, the rewards will not be awarded. When you submit a support ticket, they respond with generic copy and paste response. Your ticket will be closed and your time will be wasted without any compensation. Illegitimate and illegal practices.

27 December 2023
Unprompted review
Rated 1 out of 5 stars

AdGate won't pay on offers

Completed an AdGate Media offer on Freecash to get to a certain level on Monopoly GO. They paid the $2 USD one, but declined the $23 USD second step with a generic "13 potential reasons" for non-payment. After some exchange they changed their mind and told me it was already credited and therefor nothing they could do. I believe they are scamming people out of their time by refusing to pay on completed offers. After they stated it was already credited they stopped all communication.

15 December 2023
Unprompted review
Rated 1 out of 5 stars

i got a game that i played for so long…

i got a game that i played for so long and i didn't got credited and i contacted adgate support and i waited for 15 days to get a reply and rewarded and i contacted them again to let them know that i also completed the other task on the same game but they ignored me.

Ticket ID#801363

28 December 2023
Unprompted review
Rated 1 out of 5 stars

I have completed over a dozen casino…

I have completed over a dozen casino first time signup/deposit offers on adgate. None of them have credited instantly as stated they do. I have opened up a ticket for every single one , provided all the evidence of me completing the offer for the first time, and have not been paid for a single one. Any casino sign up/deposit offer you find on adgate is a complete scam, and I am sure adgate is pocketing the money they are being paid to advertise these sign ups.

26 December 2023
Unprompted review
Rated 1 out of 5 stars

ad gate does not pay users and support nor does it make any effort to resolve issues.

I signed up for the BetoBet betting site's offer through the freecash site, made a deposit of R$56 and bet the entire amount on a live game that was taking place, unfortunately the offer was not counted correctly. After providing the necessary evidence to ad gate support I received an automatic message from support who completely ignored me, after persisting I received another response saying that it was not possible to identify my user, even after I proved it with prints and deposit screens , ad gate does not pay its users and its support is inefficient.
Ticket AD gate: #796773 Betobet -- I didn't receive my Coins

22 December 2023
Unprompted review
Rated 1 out of 5 stars

adgate did not give me my reward

I did the task called Lords Mobile from Adgate Media and the task said to reach the castle level 11 and I made the castle level 12 and waited for 1 week for my reward to arrive, but my reward did not arrive, I sent a ticket to the Adgate support team and they rejected it, so I am complaining here, please help.
My adgate user ID: fsid-3109081-b9f0487988

16 December 2023
Unprompted review
Rated 1 out of 5 stars

After waiting for so long to create a…

After waiting for so long to create a ticket for Bet-O-Bet, I was rejected, for no reason at all. This is annoying and ridiculous regarding the amount of time and money I had put into this offer. Adgate needs to do something about these scammers, Bet-O-Bet. This is absurd the amount of money and time I spent, into depositing, betting, waiting to file a ticket and filing the ticket.

19 December 2023
Unprompted review
Rated 1 out of 5 stars

I can't believe they have 3 stars

I can't believe they have 3 stars. These guys are con artist. I started an offer on November 15th followed every step. You had to sine up and deposit within the first week confirmed instantly it said. I did so the same day I got the app, made my deposit. Never confirmed and the platform I clicked the offer on says I started on the 15 but AdGate says it was the 17. Have taken them to the better Business bureau and they will not correspond through the communication platform that the BBB set up. They all around do as they please and don't Honor with they put in writing

15 November 2023
Unprompted review
Rated 1 out of 5 stars

I didn't get paid

I completed the second part of the offer (the first you already paid me) but didn't receive my reward. Please can you verify? Because it took so much time and effort to complete it

My game ID is: 335700319

I clicked the offer through freecash.com site

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a company

Absolute scam of a company. Did over 25 tasks for these folks and got credited for maybe 2. It's insane companies like this exist in this world. Plan to send an Emil to my state AG as well. You can't just take folks money and send 13 reasons why well never see it again. Avoid these clowns like the plague.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Complete waste of time and effort..

Complete waste of time and effort... They'd always decline ones report with their alleged claims.

It's really frustrating even after dropping evidence to back up ones report they still neglect it and not give credits anyway.

To hell with you and your upto no good investigators

11 December 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest

I know that they have access to the account/records/history. Yet they provided me lists of alibis why they don't want to credit me for the task. They just don't want to pay! I have other finished tasks from this company that they did not honor to pay until now. it is still pending PAYMENT. what a dishononest company.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Is God awfull

Is God awfull, i played the most trashiest game for almost 5 hours + just so they can say my offer was rejected, like wth, they both scammed me of both my time and points.

6 December 2023
Unprompted review

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