Addition Finance  Reviews 

42
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We've worked with the Addition team for the past year now, and have found they are great for a growing / start-up business, and can be flexible to your needs. They also came recommended from other FM... See more

Rated 5 out of 5 stars

Have been with Addition for a few years now and they're great! Quick and accurate books and accounts always done well in advance of deadlines. Saves me hours of stress and time. They're also super... See more

Rated 5 out of 5 stars

Addition have been great in supporting our growth since opening, and now helping build our development plans. It would have been a much more difficult journey without them! Great to be able to complet... See more

Rated 1 out of 5 stars

After working with Addition Finance since February 2020, I'm parting ways. In the beginning, I felt like a valued customer, however, over the last 2 years, there has been an array or sh... See more

Company replied

Company details

  1. Accounting Software Company
  2. also in
  3. Non-Bank Financial Service

Written by the company

Addition is the finance team you never knew you needed. We keep on top of your figures, turning data into discoveries that move your business forward. From tweaking your menu to picking the right time to expand. Take your financials from the thing you can’t avoid, to the thing you can’t live without.


Contact info

4.0

Great

TrustScore 4 out of 5

42 reviews

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4.0

All reviews

(42)

1 review in the last 12 months

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Rated 1 out of 5 stars

Grossly incompetent

Grossly incompetent, over the years have forgotten to claim my VAT refunds, costing us thousands, and have failed to keep basic accurate accounting records. Have changed accountants and am not only paying substantially less but have more value. AVOID!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Catholic Herald received strong customer care

After a complex problem arose, including interaction with an uncommunicative pension organisation, Catholic Herald was attended to by specialist customer support at Addition Finance. This was a long and involved corrective process that was undertaken with care and precision and fully resolved by Addition. In today's corporate landscape personal and human attention is on the decrease – that wasn't the case with Addition Finance.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Have been with Addition for a few years…

Have been with Addition for a few years now and they're great! Quick and accurate books and accounts always done well in advance of deadlines. Saves me hours of stress and time.

They're also super helpful and prompt responding to any support needed outside of day-to-day books e.g. When I needed to take more money out of the business for a mortgage application, they helped me get what I needed for the application whilst making it as tax-efficient as possible.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Finance partner for Start-up / Scale-ups

We've worked with the Addition team for the past year now, and have found they are great for a growing / start-up business, and can be flexible to your needs. They also came recommended from other FMCG brands which is always a good sign.
They're very tech/integration focused, which makes everything run smoothly, and are very responsive. We've also made use of their CFO package, with reports that are incredibly thorough! Nice team to work with as well

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Great accountants for start-ups

We've been using Addition for the last year or two and they are great accountants for our start-up. Their customer service is prompt and accurate, and they're able to assist across the board - payments, payroll, bookkeeping, HMRC, tax credits, etc. With accounts there are always a few issues but these are always quickly resolved and sorted.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Great People in a Great Organization!

Zaida and Joanna are absolutely amazing! They are incredibly approachable and always willing to answer our questions, no matter how repetitive they might be, providing clear and thorough responses every time. Addition's service is exceptionally comprehensive for its price and impressively tailored to early-stage startups like ours. Unlike other companies that are significantly more expensive and bogged down by bureaucracy, Addition is fast, efficient, and truly understands the needs of startups. They aren’t just an accounting service company—they are a partner. They genuinely invest in their clients, working closely with them to provide personalized solutions and adapt to their unique requirements.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Fab service and team

Addition have been fantastic, they have onboarded my business really smoothly and immediately made a massive impact on the running and control. I'd definitely recommend

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Addition Review have been amazing

Addition Review have been amazing - I cant recommended them enough for the incredible support they've provided to us as a small business. Their expertise and dedication has been invaluable. They've answered all queries promptly no matter how complex and have helped troubleshoot with great skill. The team has felt like an extension to our team rather than just service providers and have made us feel supported throughout. A special shoutout to Sue and Brad - their professionalism , attention to detail and genuine have set them apart making the experience exceptional. We would highly recommend

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Rapid, courteous service. Can just rely on them

I worked with Addition for several years. They took care of my company's bookkeeping as well as VAT and tax returns. I found the team to be diligent and friendly and very patient with my many questions. Would reccomend.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic for no experts

Not being an expert, they manage to make me feel a part of the financial team but feel relaxed because things are getting done and I don't have to worry at all. I have companies in Latam and the USA, and I never felt like this with my accountant/finance.

15 December 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you sincerely for sharing your experience with Addition on Trustpilot. Your feedback is incredibly valuable to us, and we're delighted to hear that our approach has made you feel like an integral part of the financial team while providing a relaxing environment.

It's our mission to bridge the gap between financial expertise and client understanding, and your words affirm that we're on the right track. We understand that navigating finances can be overwhelming, and we're pleased to have alleviated that burden for you.

Best regards,
Brad

Rated 5 out of 5 stars

Always very efficient and helpful

14 December 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our service has been efficient and helpful for you. Our team is dedicated to providing excellent support, and your feedback is truly appreciated.

We look forward to continuing to meet your expectations and appreciate your trust in us!

Best wishes,
Brad

Rated 5 out of 5 stars

We have worked with Addition for 4…

We have worked with Addition for 4 years, during this time they have supported our growth as an Insurance Broker by providing book keeping expertise and advice in our regulated environment, accountancy advice enabling us to file our accounts as well as resource to enable us to claim from HRMC for research and development work

30 November 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Hi Tony,

We are delighted to hear about your positive experience working with Addition over the past four years. It's been a pleasure supporting your growth as an Insurance Broker and contributing to your success.

We are committed to providing expert bookkeeping services and regulatory advice tailored to the unique needs of your industry. It's rewarding to know that our accountancy advice has facilitated the smooth filing of your accounts. Additionally, we are pleased to have played a role in helping you claim from HMRC for R&D.

Thank you for placing your trust in Addition. We look forward to continuing our partnership and assisting you in achieving even greater milestones in the future.

Best wishes,
Brad

Rated 5 out of 5 stars

Finally a fantastic partner for our company

Working with Addition has been such a huge win for us and our team. We worked with internal/external partners over the last few years, but nothing came close to the service from Addition. We have a complicated set up, covering a few geographies but they have put in place systems and reports that give us a fantastic understanding of our business as well as helping us look ahead. The team is responsive and a joy to work with, would highly recommend.

24 November 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you for your positive feedback on Trustpilot! We're delighted to hear that working with Addition has been a huge win for your team. We appreciate your praise for our responsive team and the valuable insights our systems and reports provide.

Your recommendation means a lot to us, and we look forward to continuing our successful partnership.

Best regards,
Brad

Rated 5 out of 5 stars

We love Addition Finance

We love Addition Finance. They are always willing to put in extra effort to make sure we feel confident and up to date with our numbers.

19 October 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you for taking the time to share your positive experience with Addition. We're thrilled to hear that you love their services and that they go the extra mile to ensure your confidence and keep you up to date with your financial numbers.

Best wishes,
Brad
Senior Customer Success Executive

Rated 4 out of 5 stars

Great accounting firm

We've used Addition for over a year and they're great. Prompt service, great payments system and really helpful team.

25 September 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you for taking the time to share your positive experience with Addition on Trustpilot! We're delighted to hear that you've been a satisfied customer for over a year. We take pride in providing prompt service, a user-friendly payments system, and having a helpful team to assist our customers. Your feedback is much appreciated, and we look forward to continuing to serve your needs in the future.

Thank you for choosing Addition!

Best wishes,
Brad
Senior Customer Success Executive

Rated 5 out of 5 stars

Expert

Expert, responsive, helpful and — crucially — tech-savvy accountants

26 September 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you so much for your kind words! We truly appreciate your feedback. Our team is dedicated to providing expert and tech-savvy accounting services, and we're thrilled to hear that you found us responsive and helpful.

Best wishes,
Brad Thorpe
Senior Customer Success Executive

Rated 5 out of 5 stars

I love Addition!

I love these guys!

Thanks folks - super helpful, professional advice, great knowhow on UK tax, able to fill in accounting software knowledge gaps, very informative and providing good educational info on intricate issues to our company. Clean looking interface, monthly management accounts PDFs, easy to book in calls and get hold of accountants.

25 July 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Thank you for your fantastic review! We're thrilled that you love our services, find our advice helpful, and appreciate our knowledge on UK tax. We're committed to providing a clean interface, informative resources, and easy communication for all our clients. We are looking forward to continuing to support your company!

Best wishes,
Brad

Rated 5 out of 5 stars

I highly recommend their services!

From the very beginning, the team has been very professional and knowledgeable, answering all my questions and concerns with patience and expertise. They have helped me streamline my financial processes, reduce costs and increase efficiency.

The attention to detail and accuracy of their work is exceptional, ensuring that all my financial records are up-to-date and accurate. This has given me peace of mind, knowing that my finances are in good hands.

Their communication and responsiveness are also exceptional. They always respond promptly to my emails and calls, and provide regular updates on the progress of my financial records.

Thank you for your outstanding work!

1 January 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Hi Francesca,

We are thrilled to hear that our team has been able to provide you with professional and knowledgeable service, while also helping to streamline your financial processes and increase efficiency. It is our top priority to ensure that our clients feel confident in the accuracy and reliability of their financial records, and we are delighted that we have been able to provide you with peace of mind in this regard.

We take great pride in our attention to detail and accuracy, and we are pleased that you have recognized this in your review. Our team is dedicated to providing exceptional communication and responsiveness, and we appreciate that you have acknowledged our efforts to keep you informed and updated throughout the process.

Thank you for taking the time to share your experience with us. It is our pleasure to work with you, and we look forward to continuing to provide you with outstanding service in the future.

Thanks,
Brad
Senior Customer Support Executive

Rated 5 out of 5 stars

I cannot express enough how amazing…

I cannot express enough how amazing your services are. From the moment I reached out to your team, I knew I was in good hands. The customer service was outstanding, and the entire process was incredibly smooth.
Your team went above and beyond to ensure that all of my accounting needs were met. They were always available to answer any questions I had, and their attention to detail was impressive. I truly felt like I was their top priority.

Overall, I cannot recommend Addition enough. The level of service and care that your team provides is truly exceptional. Thank you for everything you do!

1 March 2023
Unprompted review
Addition Finance  logo

Reply from Addition Finance

Hi Sarah,

We are delighted to hear that your experience with our team at Addition was exceptional! Providing outstanding customer service and a smooth, hassle-free experience is our top priority, and we are glad to hear that we were able to meet your expectations in this regard.

Our team is dedicated to going above and beyond to ensure that all of your accounting needs are met, and we appreciate that you have recognized our attention to detail and responsiveness. We take great pride in making sure that our clients feel valued and supported every step of the way, and we are pleased that you felt like a top priority throughout the process.

Thank you for taking the time to share your positive experience with us, and for recommending our services. It is a pleasure working with you, and we look forward to continuing to provide you with exceptional service in the future.

Thanks,
Brad
Senior Customer Support Executive

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