I ended up waiting until one month before my License is schedule to renew to take my CE classes mainly because the AD Banker online portal keep telling me it had not been 2years and was too early to t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The study material and chapter quizzes help a lot. I feel that the structuring within the chapters is chaotic at best. When discussing forms/coverages I would list homeowners DP-1 and then everythin... See more
Company replied
Every 2 years, we have to go through this, and if there is a way to make it less tedious, that would be nice. The quick exam results and certificate made this course worth taking again, even if there... See more
Company replied
The topics were interesting. However, it was for a P&C license and there was a lot of Life & Health references. I learned a lot. The voice over or read aloud feature was great for me and helped me foc... See more
Company replied
Company details
Written by the company
For over 45 years, students have turned to A.D. Banker & Company for the knowledge they need to pass insurance and FINRA licensing exams, and continue their insurance education. The high quality learning design produces outstanding results, and our knowledgeable customer care team provides friendly, responsive support to make the roads to licensing and career advancement easier.
Contact info
United States
- adbanker.com
4.3
Excellent
547 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The company made the CE class easy by…
The company made the CE class easy by explaining the terms clearly.
5 March 2026
Reply from A.D. Banker
We're happy to hear that our clear explanations made the CE class easy for you. Thank you for your positive feedback about A.D. Banker!
Good price and well done lessons
Good price and well done lessons. Easy to navigate and understandable. I passed my license exam the first time with ease.
8 October 2025
Reply from A.D. Banker
Thank you for the great feedback! We’re glad to hear you found the lessons clear, easy to navigate, and a good value. Most importantly, congratulations on passing your licensing exam on the first try — that’s a big accomplishment. We appreciate you choosing A.D. Banker and wish you continued success in your career!
Not user friendly
Not user friendly. Trouble getting my certificate of completion. Didn't prepare me for the test.
1 January 2026
Reply from A.D. Banker
Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with accessing your certificate and feeling prepared for the test. Your experience is important to us, and we’d like the opportunity to make things right.
Please reach out to our support team so we can assist you directly and ensure you have everything you need to succeed. We appreciate your input and will use it to improve our courses and processes moving forward.
Reply from A.D. Banker
Thank you for sharing your positive feedback with A.D. Banker!
A very informative course that lets me…
A very informative course that lets me earn credits quickly and learn at my own pace. Some cost screens can be confusing, but past experience helped.
17 December 2025
Unprompted review
Reply from A.D. Banker
Thank you for sharing your feedback! We’re glad you found the course informative and appreciated being able to earn credits at your own pace. We also appreciate your note about the cost screens—your input helps us improve the experience. We’re glad you’re choosing A.D. Banker for your continuing education.
Reply from A.D. Banker
Thank you for sharing your positive feedback with A.D. Banker!
Reply from A.D. Banker
Thank you for sharing your positive feedback with A.D. Banker!
I have never done an online job
I have never done an online job. Today is my second day on this platform.
12 December 2025
Unprompted review
Reply from A.D. Banker
Thank you for your recommendation for A.D. Banker!
Easy platform and straight forward
29 October 2025
Reply from A.D. Banker
Thank you for sharing your positive feedback with A.D. Banker!
Product exactly as stated and met my…
Product exactly as stated and met my needs. I will continue with A.D. Banker as needed.
19 October 2024
Reply from A.D. Banker
Thank you for your feedback! We’re so glad to hear the product met your needs and that you plan to continue with A.D. Banker for your future training. We truly appreciate your trust and look forward to supporting your continued success!
AD Banker always have the best people…
AD Banker always have the best people to do the webinars, and very good trainings.
12 September 2025
Reply from A.D. Banker
We're happy to hear that you find our webinars and training valuable because of the quality of our people. Thank you for your positive feedback about A.D. Banker!
Reply from A.D. Banker
We're happy to hear that you found our services quick, easy, and all in one place. Thank you for sharing your positive feedback with The CE Shop!
Training made simple
Whatever training is needed they provide. The platform and progression of the course is easy to follow
21 July 2025
Reply from A.D. Banker
Thanks for the positive review—we’re thrilled to hear the training and structure worked well for you!
Our goal is to make the learning experience as seamless and supportive as possible, so knowing you found the platform easy to navigate and the course progression clear means a lot. We’ll keep building on that foundation to help more students feel confident and prepared.
We appreciate you taking the time to share your thoughts with AD Banker!
Too Wordy, Confusing, and Slow
I used A.D. Banker to study for my Property and Casualty license, and overall, I was very disappointed. The material is way too wordy — often saying the same thing multiple times in the same paragraph/section, which just makes it harder to follow. Because of all the unnecessary repetition, the explanations aren’t clear and feel like they drag on forever. Clear and concise is key.
A good example is their coverage of Homeowners policies. One of their questions asked which residential dwelling is eligible for a Homeowners policy but didn’t specify which type — HO-2, HO-3, HO-4, etc. They made it sound like rental properties aren’t eligible at all, which is misleading because renters can get an HO-4 (renters insurance), which is part of the Homeowners policy forms. This information was literally on the slide right before the question. This caused confusion and frustration. The question should have been much clearer about what kind of Homeowner's policy it was referring to.
The questions overall aren’t specific enough and sometimes feel misleading or ambiguous. The course repeats a lot of the same content without cutting down or simplifying, making it way longer than it needs to be.
On top of that, the platform itself is slow and clunky. Navigating between lessons and quizzes can take forever, which makes studying even more frustrating.
I wouldn’t recommend A.D. Banker to anyone looking for clear, straightforward insurance exam prep.
29 July 2025
Unprompted review
Reply from A.D. Banker
Thanks so much for your thoughtful feedback—it’s clear you put real effort into your review, and that’s incredibly valuable to us.
We understand your concern about the material feeling too wordy at times. Our goal is always to explain complex insurance concepts as thoroughly and accurately as possible, but we recognize that clarity and flow are just as important. Your input helps us strike that balance more effectively.
Your point about the Homeowners policy example is well taken. Sometimes, in trying to reinforce key ideas, we may unintentionally cause confusion by not specifying the form type. We appreciate you highlighting that nuance, and we’ll work with our content team to ensure our questions better reflect the context provided in surrounding slides.
As for the platform speed, that’s not the experience we want anyone to have. Our tech team regularly monitors performance, and feedback like yours helps us identify where things may need improvement.
We truly appreciate your insights—they help us refine both our content and our tools to better support learners like you.
Good content and discussion.
15 June 2025
Reply from A.D. Banker
We're glad you enjoyed the content and discussion. Thank you for your positive feedback; AD Banker appreciates it greatly!
Reply from A.D. Banker
We're glad you found our instructors great and reliable, and that our technical support met your needs. Thank you for your positive feedback, AD Banker appreciates it!
I had class and things were moving…
I had class and things were moving good. they don't have enough resouces. Their policy of refund is Fraud, A Lie. I passed on second attempt with Kaplan study material. They supposed to refund on fail at first attempt but they deny with some nonsensical reason. I joined Kaplan and finally passed.
24 July 2025
Unprompted review
Reply from A.D. Banker
Thank you for sharing your experience with us.
We're glad to hear that your class began on a positive note, though we regret that it didn’t ultimately meet your expectations. Regarding your comments on our refund policy, we’d like to take a moment to clarify the guidelines, which are clearly communicated at the time of enrollment:
📘 Refund Policy Highlights
Online Products: Refunds must be requested within 72 hours of purchase, and students must have accessed no more than one chapter to remain eligible. Online products are deactivated once a refund is initiated.
Classes & Webinars: Refunds must be requested at least 48 hours before the scheduled start date. Missed sessions are billed, but students receive a six-month window to reschedule.
Refunds typically take 7–10 business days to process.
Based on our records, your course access and the timing of your request didn’t meet these eligibility requirements. We understand this may be disappointing, and our goal is always to apply these policies fairly to everyone.
We also want to highlight that our curriculum team is available to support students who have questions or concerns about the material. In many cases, we can offer access to tutors or additional resources to help you succeed. We encourage students to reach out early so we can provide personalized support and make sure they get the most out of the course.
While we’re glad to hear you achieved your goal with another provider, we value your feedback and wish you all the best in your future endeavors.
Constant crashes and slow loading
24 July 2025
Reply from A.D. Banker
Thanks for bringing this to our attention—we know how disruptive technical issues can be when you’re trying to focus on your course.
Performance matters, and consistent crashes or slow loading are absolutely not the experience we want students to have. While many factors—like browser settings, internet connection, or device type—can impact speed and stability, your report helps us investigate whether there's something on our end that needs improvement.
If you're willing to share a few more details (like what device and browser you're using), we’d be happy to troubleshoot or pass it along to our tech team for review. In the meantime, we’ll look into recent reports and make sure the system is operating smoothly.
Thank you for your patience as we work to get things right.
I just think ADB is too wordy
I just think ADB is too wordy. I did pass the exam, however this isn't my first time. In the past, I have used another platform and felt much more prepared, in much less time.
18 July 2025
Reply from A.D. Banker
Congratulations on passing—and thanks for sharing your experience.
We know our courses go deep to cover everything required for licensing, and that level of detail can feel extensive compared to other platforms. Since you’ve studied before, it makes sense that a faster, more streamlined format might have felt more efficient for you. That’s valuable insight, and it helps us consider ways to better support students with different levels of background knowledge.
Appreciate the honest comparison—and glad to see your hard work paid off.
The course feels old
The course feels old, out dated and not user friendly or intuitive to how I study and learn. I would not recommend it.
22 July 2025
Reply from A.D. Banker
Thanks for the honest feedback—we appreciate hearing what worked and what didn’t for you.
While all course material is reviewed and updated annually to ensure alignment with state licensing requirements, we understand that presentation and usability play a big role in how the learning experience feels. If the format or design didn’t suit your study style, that's important for us to know. We’re actively working to improve both how information is delivered and how intuitive the platform feels for different types of learners.
Thanks again for sharing your perspective—it helps us shape stronger, more accessible courses.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.