Adaro Optics Reviews 60

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many appreciate the clear explanations provided regarding options and payments, making the overall user experience smooth and understandable. The payment plans are frequently mentioned as a significant benefit, allowing for manageable monthly payments and making glasses more affordable. Reviewers often commend the staff for being helpful, friendly, and knowledgeable, creating a pleasant and supportive environment. People feel well-cared for and confident in the expertise of the team, noting their attentiveness and willingness to ensure complete satisfaction. The convenience of the payment options and the quick service are also frequently highlighted as positive aspects of their experience.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the professional, friendly, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being friendly,... See more

Payment

Reviewers highlight positive aspects of payment. Customers appreciate the affordable monthly payment plans,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the knowledgeable and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous way to buy glasses!!! I now enjoy choosing glasses that I love without looking at the price instead of looking at the price of glasses and trying to find a pair I like!!! The plans benefits... See more

Rated 5 out of 5 stars

This is a great financial option for me, going to Vision Express, because 2 pairs of new glasses are not really affordable in one go. All the options were explained clearly - transition lenses, thinn... See more

Rated 5 out of 5 stars

The whole visit was efficient & professional, and all staff we had interactions with were so helpful. My wife and I had only managed to book appts 40 minutes apart, but the team were really helpful... See more

Rated 5 out of 5 stars

The Adaro payment plan I use with my optician Vision Express is first class. Gone are the days of large bills for news glasses and eye tests etc etc and this plan offers me affordability, I do a yearl... See more


Company details

  1. Software Company
  2. Optical Products Manufacturer

Written by the company

Adaro Optics are the market leading provider of SaaS to Optical Retailers and their customers. Experts in glasses, contact lens and audiology subscriptions, with our first to market platform, providing flexibility, convenience and payment management. We’re revolutionising the optical industry, helping drive business through subscription and e-commerce ordering


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

A Good Budgeting plan …

the whole process of the plan was discussed fully with me and no pressure applied. The plan is financially helpful and a good way to budget for a period of time. I would highly recommend

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous way to buy glasses!!

Fabulous way to buy glasses!!!
I now enjoy choosing glasses that I love without looking at the price instead of looking at the price of glasses and trying to find a pair I like!!! The plans benefits are fantastic to!!! The wonderful staff at Vision express Top Valley always make a visit to the optitions a pleasure and feel like trusted friends who can be relied on for advice, support and quality service!

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Simple

Really convenient when purchasing your glasses instead of paying out a large amount in one transaction. Interest free so very happy 😊

4 August 2025
Unprompted review
Rated 5 out of 5 stars

The sales staff were amazing at the…

The sales staff were amazing at the Tesco lurgan vision express store. They were very helpful very pleasant and it felt so personal. I would like to say that Helen Colin and Sally who guided me went above and beyond. Would definitely recommend

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Really delighted

As a first time Vision Express client I had no idea that their finance arrangement was available and was delighted that I could take it up as it enabled me to have a second pair of prescription sunglasses as well as my normal pair for an extremely reasonable monthly sum.
Really well explained and efficient process.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer!

Absolutely amazing service for someone who would not be able to afford my glasses otherwise. The whole process was easy from start to finish and the perks you get are amazing. Repayments are affordable for me too. I also like the fact I can choose to pay it off sooner if I wish which I like.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Doncaster VE

The whole visit was efficient & professional, and all staff we had interactions with were so helpful.
My wife and I had only managed to book appts 40 minutes apart, but the team were really helpful in trying to get us seen as soon after each other as possible, to help reduce the time we'd need to spend there.

14 July 2025
Unprompted review

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