Adam Vacations Reviews 

858
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 266 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff for providing exceptional assistance, professional guidance, and solving various ticket issues efficiently. Consumers deeply appreciate the personalized attention, friendly attitude, and clear explanations received during their booking interactions. However, some people mentioned that additional unexpected charges were requested shortly after completing their initial flight or travel reservations. Others expressed strong frustration regarding misleading online pricing, unexpected upgrade fees, and significant difficulties when attempting to resolve booking problems. Some reviewers also noted that communicating with customer support during these difficult situations felt unhelpful and stressful.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, patience, and... See more

Booking process

Clients share ambiguous opinions on booking process, with some reviewers praising the seamless experience and... See more

Price

People report ambiguous experiences with price, as some customers praise the competitive rates and great... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the incredible patience,... See more

Service

Consumers find service to be a mixed experience, as reviewers shared contrasting opinions. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Akanksha Yadav helped me take care of the flight details. She explained the whole itinerary step by step with clarity. She has a pleasant voice and shows extreme curiosity with lots of respect. I... See more

Rated 5 out of 5 stars

I felt a great customer service. Mr Vaibhav was very professional and answered all my questions. He offered further assistance with phone numbers to contact them

Rated 5 out of 5 stars

I had a phenomenal experience with Nelson Kurt who called to confirm my flight. We learned I had booked a different flight on the same day from what I wanted to do because I am traveling with a friend... See more

Rated 5 out of 5 stars

Thank you, Angel, for your amazing help! You deserve a 5-star review for professionally handling my ticket issue. Keep it up!


Company details

  1. Travel Agency

Written by the company

Adam Vacations is an Online Travel Agency & Airline Consolidator. Positioned itself as one of the leading companies, providing great offers, competitive airfares, exclusive discounts, and a seamless online booking experience to many of its customers.


Contact info

3.8

Great

TrustScore 4 out of 5

858 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(858)

266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent Business

I attempted to purchase round-trip tickets for 4 adults from SeaTac to London Heathrow. They were unable to actually procure the tickets at this price asking for another $600. I refused and asked for my money back. They have been promising to return my money ever since but never have.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

A five-star service for a reason!

A five-star service for a reason!

I lost my baggage at the airport and reached out to their team for assistance. They immediately took ownership of the situation, contacted the airport's Lost & Found department, and stayed connected with me for nearly three hours until my baggage was located.

Their dedication, patience, and commitment to helping me during a stressful situation were truly exceptional. This level of customer service is rare, and I couldn't be more grateful. Highly recommended!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Faith Restored

If, I have to be honest I decided to read reviews of Adam Vacations after I placed my order for my tickets and I didn't like them. So, I called to cancel the order for my tickets, but they wanted to hit me with a $200+ cancellation fee. I decided to stick with them and wait for 24hrs. as they requested to get my tickets from the Airline and to my surprise within an hour I had my tickets. My faith was restore and I will deal with them again.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Robert

Everything went great and it was easy to book a ticket with them

22 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT do business with this company

DO NOT do business with this company. My experience was a complete nightmare. I had major issues throughout the process and would not recommend them to other buyers. Make sure you do your research before purchasing from them.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Booking ticket

Vaibhav provided me a very good assistance on ticket booking and also ensured on giving discounts on future travel tickets. it was a good experience.

21 June 2026
Unprompted review
Rated 2 out of 5 stars

This could go either way.

Well, I have a cruise with Royal Caribbean. There was a reduction in price for a cabin upgrade and I wanted to see if I could get the cheaper price, I booked it and payed a 500 deposit.. I looked up for a number to contact RC.i saw a number that said RC costumer service.i called it, and got a person that said he could upgrade but my original booking was non refundable. He proposed that he would change my original reservation to a refundable then cancel the booking and I could keep the new booking.All the time during this I was under the impression that he was with RC. This is where it got odd. Read the following his email is regarding Reservation #7442224. During our review, we identified that a duplicate reservation was created. To proceed with the cancellation and refund process, the existing reservation must first be upgraded from a non-refundable fare to a refundable fare.

Upgrade Amount Required

Amount Due: USD $2,386.59

Upon successful payment of the above amount, Reservation #######will be converted to a refundable fare. Once the fare upgrade is completed, we will immediately initiate the cancellation request and process the refund for the following amounts:

Refundable Fare Upgrade Amount: USD $2,386.59
Original Reservation Amount: USD $2,880.61
Total Refund Amount Approved: USD $5,267.20

Refund Processing Timeframe

Once processed by Royal Caribbean Cruise Line and the payment processor, the refund is expected to be credited to the original payment method within:

01–02 billing cycles, or
Approximately 30–45 business days
Actual posting times may vary depending on banking institutions, card issuer policies, weekends, holidays, and statement closing dates.thinking I am with RC I rolled with it.I got wondering when, after it was all done he said it would be charged as Adam’s.well after a few hours , I decided to try RC again. Only this time it was the right number, and they were unaware of any changes or who Adam’s was, so they quickly did a change for me. I then called What then realized was a travel company, and demanded my payment be voided, which is the claim, and received a email and call to confirm. So I am waiting to see if I get it. Mind you I should have been smarter, and they never said they wee RC, but never let on they weren’t.so at two stars now, but could change if I see quick response for refund.

19 June 2026
Unprompted review
Rated 3 out of 5 stars

Honestly

Honestly, their customer service is good, but the same flights you can find on Google that are still available, they will call you and say oh this flight has been canceled. Pay this xyz to get your flight ticket confirmation.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Someone called me at 9:00pm and asked…

Someone called me at 9:00pm and asked if I received a confirmation email. I said I had, then they sent me this link for a customer service review, then repeatedly pushed me to fill out the form immediately with him on the phone.

So here’s the review.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

This is my second time traveling abroad…

This is my second time traveling abroad other than being in the military Robert was helpful in assisting me with food choices and verified my departure arrangements there's alot of anxiety until your actually on the plane
Thanks for your help and patience

10 June 2026
Unprompted review

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