Acton Service Centre Reviews 

134
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team is professional, honest, and reliable when handling repairs. People appreciate the detailed explanations provided regarding any issues found during servicing. Reviewers state that mechanics take great care of vehicles, providing brilliant service all round. Reviewers also note that routine services and MOTs are completed quickly and efficiently. Consumers consistently describe the staff as polite, friendly, and exceptionally helpful during visits. Many people highlight that they would never hesitate to recommend these mechanics to others. Clients express confidence in the quality of the work and plan to return.

What people talk about most

Service

Customers had positive experiences with service, consistently describing the team as competent, friendly, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as competent, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being their customer for several years now, I only use Acton Service Centre for any repairs or service for my Vauxhall Insignia. Dev and the team are really fantastic and have several times saved my c... See more

Rated 5 out of 5 stars

Dev and the team at Acton Service Centre will never leave a job unfinished. They persevered to diagnose a tyre pressure sensor issue on my Renault Megane, and are always clear on what the issue is,... See more

Rated 5 out of 5 stars

Full service for an Audi. Booking the car in was a simple task, the owners assessed the car and sent me an itemised list of the estimated costs and advisories prior to commencing the service. Very tra... See more

Rated 5 out of 5 stars

The Team at Acton Service Centre are brilliant. As a female it’s very difficult to find a reliable garage who won’t overcharge. They are honest, reliable and professional. I’ve been using them for alm... See more


Company details

  1. Car Service

Written by the company

Established in 2012, Acton Service Centre is now a leading car repair and maintenance garage in Acton, London (UK). We aim to provide you with high-end car services ranging from air conditioning servicing and repairs, wheel alignment, clutch and brake repair, engine rebuild, etc. With in-house expertise and proficient technical knowledge, the service centre receives cars of all brands and models for assistance such as Porsche, BMW, Jaguar, Audi, Land Rover, Renault, Mercedes, and several others. We not only treat your car as ours but also love to educate you on how you can fix minor glitches yourself and make an informed decision before leaving your vehicle in any service centre.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(134)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

The guys from the Acton Service Centre are absolutely brilliant and usually know with what they are dealing in a matter of minutes… just by hearing the sound of the engine or by smelling it; they don’t need even to open the bonnet. Definitely my 1st choice when it comes to anything related to my car. For over 3 years, since I found them, all may cars were having their checks, service or major mechanical issues, solved by the team.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

A Stellar Service Experience for My BMW Z4!

I wanted to take a moment to express my sincere gratitude for the outstanding service I recently received for my BMW Z4 at your garage. As a car enthusiast, I place immense value on the care and attention my vehicle receives, and your team surpassed all expectations.

From the moment I walked in, the professionalism and expertise of your staff were evident. The diagnostic process was thorough, and the explanations provided were clear and transparent. This level of communication instilled confidence and trust in your team.

The actual service went above and beyond. Knowing that my BMW Z4 was in the hands of skilled technicians who understand the intricacies of such a performance vehicle was reassuring. The attention to detail and commitment to quality truly set your service apart.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

I arrived at the garage tearful

I arrived at the garage tearful as I had accompanied my grandson on driving practice prior to his driving test which was in a few days time and he had knocked the side view mirror off which was dangling by a wire onto my side door. We were in my old Mercedes A Class and he is at university so gets little chance to practice. The ASC reception gentleman immediately looked into the problem and told me to bring it in later that day. When I returned after their inspection they had managed to fix the mirror back into the correct position. What a relief. I then noticed when parked outside my home that a yellow warning sign had popped up briefly and looking into my car documents discovered that the MOT expired one day after the driving test! Mercedes had not reminded us as they had usually done of the MOT expiry and they could not do anything to help for a week. Back I went to ASC they booked a preliminary inspection and MOT in a few days time and it passed. The grandson failed sadly. He was told he was a good driver but made a mess of reversing in a busy car park. ASC had passed with flying colours though. Thankyou for saving my day at least!

5 December 2023
Unprompted review
Rated 4 out of 5 stars

Satisfied customer

Great service and communication from start to finish. Always explain what needs doing and involves you in decisions. Trustworthy!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Superb!

I've often found it very difficult to find a trustworthy, competent, and good-value mechanic in London.

Acton Service Centre are fantastic. Efficient, helpful, professional, just brilliant.

Last year, when Halfords failed my MOT because of an incredibly slow oil leak, they insisted I took it to the Acton Service Centre to have the engine cleaned and repaired. The team at the Acton Service Centre then cleaned it for free, and advised me that it wasn't a failure, and that I should go back to Halfords and ask them to pass it as is - which they did.

19 September 2023
Unprompted review
Rated 5 out of 5 stars

No Problems and quick.

I booked with Acton Service Centre. I arrived on time for my MOT and they were ready to see to my car straight away. I left the car and had a walk. The MOT was done within 30 mins. I picked up the car and it was as easy as that! All for a price that was less than the standard price for a MOT.

28 September 2023
Unprompted review
Rated 5 out of 5 stars

Flat tyre

Flat tyre, took the car in, fixed and finished within the hour. You pay for what you get and what you get is a working motor again and great service.

4 October 2023
Unprompted review
Rated 5 out of 5 stars

ASC are really professional

ASC are really professional. Booked the car in for a service and MOT and to resolve an engine issue. Within 2 hours they had identified the problem and advised by phone the best way forward. The car was ready to pick up later that afternoon. Overall great service and really happy.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service and MOT

Was wanting to find a garage for an MOT and service. Acton Service Centre were very professional and kept me informed during the service via phone and email. The actual cost was cheaper than quoted, as it was less service hours. Would highly recommend the garage.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed

Booked for MOT. Good communication. Dropped car off. Quick service: completed and delivered back to our place before lunchtime.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Our car broke down and was towed to…

Our car broke down and was towed to this garage, and left overnight in their secure compound, by the RAC who recommended them and had spoken to them over the phone (even though it was in the evening at night). They spotted a couple of serious issues which were quite dangerous (they sent photos) and gave comprehensive quotes and rang me up to discuss - being perfectly happy for me to go to another garage if I wanted. The repairs were carried out really quickly, the car was ready when promised, and my mechanic back in Nottinghamshire said their prices were pretty reasonable. I was impressed with the honesty of this garage and would recommend them.

23 July 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I've been using ASC for a few years now. I can trust them to give me accurate and reasonable quotes. They do a good job in a timely manner

10 July 2023
Unprompted review
Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent. They went over and beyond.
The staff were very knowledgeable, lovely and kind.
They explained the whole process from my car diagnostic to completion of repair.
I will be recommending this garage to my friends and family.

22 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look