ActiveWills.com Reviews 

228
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are the best for your Wills. You can get help if you need and amend your Will if necessary. Their customer service personnel and solicitors are superb! Very helpful and organised. I highly reco... See more

Rated 4 out of 5 stars

i can't log on to my account to complete the wills, the password isn't working and the password re-set doesn't work either. I have tried emailing multiple times and haven't got a response and have al... See more

Company replied

Rated 1 out of 5 stars

Me and my sister both received our certificate in the post at the same time. I am missing information on the certificate and I have tried to call and have emailed with no joy. I don't know what to do... See more

Company replied

Rated 2 out of 5 stars

Not straight forward - if you purchase a voucher you get called by a salesperson offering more expensive options. Difficult to get access to the voucher for on line wills and website frequently do... See more

Company details

  1. Business Services

Information provided by various external sources

Making a Will is cheap and easy with ActiveWills, one of the UK's fastest-growing independent Will writing companies. Its online self-service will writing software allows you to print off fully legal documents yourself. Over 40,000 families trust Active Wills to protect over £10 billion in assets.


Contact info

3.7

Average

TrustScore 3.5 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(228)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to do

Quick and easy to do and best of all free to key workers. I had to double check the freepost address with them as I thought there were some details missing, but they got back to me really quickly to confirm it was correct.

21 May 2020
Unprompted review
Rated 5 out of 5 stars

Making a will

Just had a phone consultation off nick Evans and would like to say how helpful and informative she was, no hard sell just plenty of information an the decision is your own. Thanks nick

17 April 2020
Unprompted review
Rated 5 out of 5 stars

The whole process was so easy and I…

The whole process was so easy and I felt everything that was of any value was accounted for. I like the youtube explanations this made me confident and clear about the sections I was filling the information for.
Will use the other services. I really like the idea of setting up an Estate.

16 April 2020
Unprompted review
Rated 5 out of 5 stars

Sophie made my will so simple

Sophie made my will so simple; I needed to correct aspects after advice from her, and she made ammendments simple and easy. The whole process took a matter of minutes. Now I feel confident my assests and daughter will be protected if I pass. Thanks so much!! 10/10!

31 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look