Action Reviews 2,094

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I bought a door mat that fell apart as we took it from the car after purchasing it. Brought it back 4 days later, no refund, accused of slicing it ourselves, they even checked security cameras to see... See more

Rated 2 out of 5 stars

I bought myself Acrylic Markers. Thinking they cost 1,99€ ACCORDING TO THE PRICE TAG. Apparently the cost 4€! The lack of properly sorted shelves is insulting. No organization of the shelves leads to... See more

Rated 1 out of 5 stars

I was shopping in the Action in Po’Bandino, Città della Pieve, Umbria. I was getting a product and another fell on my face, causing a small cut which was bleeding. I asked for something to disinfect... See more

Rated 1 out of 5 stars

Hello! Today at the store from Brugge the casier ask me to show her my personal purce.I ask why is she asking me that and she said this is the new policy but she didn't ask anybody else from the li... See more

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1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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Rated 1 out of 5 stars

zeer slechte ervaring!

zeer slechte ervaring!
fotolijsten besteld en op tijd terug naar winkel, maar namen ze niet retour! heel verhaal, wat ik jullie zal besparen!

7 June 2022
Unprompted review
Rated 1 out of 5 stars

Elektro und Multimedia immer ohne…

Elektro und Multimedia immer ohne Garantie . nur acht tage Umtausch recht! keine Rücknahme oder tausch !! , unfreundliche Mitarbeiter ! meisten personale haben keine Lust da weiter zu bleiben
ENGLISH
Electronics and multimedia always without guarantee. only eight days for an exchange right! no return or exchange !! , unfriendly employees! most of the personal do not feel like staying there any longer

1 November 2021
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Their smart lamps from lsc smart connect are a scam, they don’t work.
They made the horrible choice of relying on their app to made them work, and if the app or wifi don’t work there is no way to turn them on by just pressing the switch like you can do with a regular lamp.

Now their app stopped working and it’s not able to locate my lamps anymore, I am not even able to login because they don’t send you the verification code. I feel like I was ripped off my money, they gave me lamps that can physically work but they made this ridiculous choice of making them dependent on their buggy app.

In 2021 you can’t turn on a lamp in a hour, that’s ridiculous. We should use technology to go forward, not to go backwards.

10 June 2021
Unprompted review
Rated 3 out of 5 stars

Trouble returning faulty items sold off during sale

Bought a smart bulb from Action on weekly deal. Opened it only 2 and a half weeks later. When opened, I found it is faulty, so I went back to Action to exchange it. They took the old one and gave a replacement but charged me with the price difference mentioning that current price of that item has increased. I have had this situation earlier where the store promptly replaces the item without charging any price difference. In this case, I found Action very unfriendly. I complained about this to Action customer care. It took 2 weeks to get a reply from Customer Care offering a refund of price difference. I went to the store and later claimed that refund.

Fun Fact: The replacement I got was also not the same model as advertised. I didn't bother to go for exchange again. At least it was working!

LESSON / ADVICE: If you buy anything from Action during Weekly sale, check it immediately and if faulty, get it exchanged during the sale period.

7 October 2020
Unprompted review
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