I had such a positive experience with Sharon at Acre Properties. From the very beginning, she was incredibly kind, attentive, and genuinely invested in making everything as smooth as possible for... See more
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I cannot speak highly enough of Ben Okoh. He has been nothing short of professional during my tenancy with Acre Properties and has always been willing to go above and beyond to help or assist with any... See more
Overall, I'm very pleased with the service provided by Acre Properties. Ben was very nice and gave up his Sunday morning to show me multiple properties, all modern clean and spacious. Natalia was very... See more
Company replied
Professional Acre team, prompt response should you have any issues. Clean, pleasant, very well looked after property. Saw the flat and agreed of the moving in day straight away however you get 4 weeks... See more
Company details
Information provided by various external sources
We are a private landlord’s office in Chiswick, specialising in whole properties and professional flatshares across west London. Everything we do comes from years of experience and understanding our market as well as a passion for all things property. Our history in the lettings market means we offer a professional and hassle-free service whilst our knowledge of the local area means we can recommend accommodation that is tailored to your requirements.
Contact info
136 St Albans Ave, Chiswick, W4 5JR, London, United Kingdom
- 0208 994 5115
- enquiries@acreproperties.com
- acreproperties.com
Ben was extremely helpful with trying…
Ben was extremely helpful with trying to find me a room. Very friendly, understanding and always willing to try what he could to get the right room for me. Very informative and good communication too.

Reply from Acre Properties
great service
Both Natalia and Ben have been very kind, professional, helpful and responsive to all my enquiries and requests. I would highly recommend Acre properties to my friends who are looking for accommodation.

Reply from Acre Properties
Acre do a really excellent job
Acre do a really excellent job, maintenance is always done very quickly and on time. Chris and Sharon thank you for looking after me and my family so well.

Reply from Acre Properties
My experience with Acre Properties has…
My experience with Acre Properties has been nothing short of perfection. Amongst others, Alex and Natalia stand out for their attention to detail and making sure that the transition into my new property would be effortless. Also a special Thanks to Kim for fixing all the minor issues in no time. I would highly recommend this company to anyone and will only be using them in the future. Thank you all

Reply from Acre Properties
Very supportive staff
Very supportive staff. Unfortunately, I had no chance to visit the room but Acre Properties is the kind of management company you can trust. They provided me with videos and photos and were always available to discuss any issue

Reply from Acre Properties
A great team!
The team at Acre Properties are immensely helpful and it is always a pleasure to deal with them.

Reply from Acre Properties
Friendly and professional team
The friendly and professional team at Acre are a pleasure to work with.
I just arrived in London, and already feel like home
I just arrived in London, and thanks to Acres Property, I already feel like home.
With this agency, I was able to find my room and fill all the paperwork in less than a week. The people are really nice and they make you feel special as a customer, as they are looking for the best room that suits your needs.
Special shoutout to Ben and Natalia who have been super helpful for viewings and finishing all the paperwork.
I really recommend this agency !

Reply from Acre Properties
A fabulous company!
Dear Acre Properties team,
I've been so pleased with all your help and hard work over the years. Thank you very much, you are a one of a kind company! The team is always professional, understanding and caring.
Many thanks! Keep up the good work.

Reply from Acre Properties
Great properties!
Great properties!
great experience!
great People!
Made living easy and ideal for my hectic work life.
Would recommended anyone looking for a place, West London to enquire.

Reply from Acre Properties
I have been a tenant at Acre Properties…
I have been a tenant at Acre Properties for 9 years now and I am very happy with my home.
Chris has been amazing at looking after my tenancy and my home. He is very caring.

Reply from Acre Properties
The property was nice
The property was nice. It had everything I needed. It was in an ideal location, close to greenery, shops, pins and restaurants. The furniture was in good condition and the room was spacious with good storage. Anytime the property needed something done, my tenancy agent handle it right away. Good service.

Reply from Acre Properties
Superb property letting company
Extremely professional service throughout. Every member of staff has been incredibly helpful and quick. Couldn’t be happier I chose to let with Acre Properties.
I’ve been very pleased with how easy and stress-free the whole process has been. It’s clear that the company and staff care about doing a great job and looking after their tenants. Highly recommend to any young professional.

Reply from Acre Properties
Highly Recommend
Acre makes life very easy by providing wifi, covering utility bills, cleaners and more for just one fixed payment a month.
They're very prompt with the repair works that are needed to be carried out, and enough notice is given before anyone is to enter the property to come to fix an issue.
I recommend them anyone looking to rent around London and especially first-time renters.

Reply from Acre Properties
A pleasure to be involved with
Having worked on the maintenance side of Acre Properties over the last 15 years I have seen the hard work and dedication that they put into making sure that their tenants are kept happy.If a problem arises they will fix it straight away regardless of cost and will always keep their tenants informed whilst the repairs are being carried out.
It is a pleasure for myself to be involved to be involved with such a professional team.

Reply from Acre Properties
Good quality rooms
Well organised agency. Smooth move in. Good quality rooms. Happy to change things if needed - for example initially had a really bad mattress and they changed this within 2 days. Overall happy with service and would use again

Reply from Acre Properties
By far the best letting agent/landlord…
By far the best letting agent/landlord I have ever had!!
In my 15 years of renting properties, I have never known such a helpful and efficient letting company!
The property is of a great standard and Acre often carry out maintenance and checks and upgrade appliances etc. without even being asked.
They have a really slick and user-friendly site for reporting repairs and always act on requests really quickly. They also take any complaints/concerns very seriously and go above and beyond to make sure they are addressed.
The team provide a really effective and professional service, whilst also being very warm and friendly.
A huge thanks to Jonathan and the team for all their hard work!

Reply from Acre Properties
Great Company
Went out of their way to help me get into the property as soon as they could. Friendly, helpful, great communication, would highly recommend!

Reply from Acre Properties
Highly Recommend
Such a friendly, professional and reliable team. I would highly recommend Acre Properties. I was welcomed in the branch by all the staff and my needs were met beyond my expectations.

Reply from Acre Properties
We own a property in the same building…
We own a property in the same building as Acre Properties. They did a great job of renovating their apartment as well as the whole building via their contractor Rob. The place now looks like a million dollars. I am sure their tenants will be well looked after.

Reply from Acre Properties
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