I've been using Acorns for around 10 years (had to re-read to make sure that number was correct!) It's such an easy and mindless way to save, and I've loved watching my money grow effortlessly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Acorns helps you save, invest, and grow for your future. Our automated saving, investing, and spending tools help you grow your money and your financial wellness. At Acorns, we believe that financial wellness is for everybody. It has nothing to do with how much you make — it’s about finding balance with what you have. Financial wellness is when you are spending smarter today, saving for tomorrow, and investing for your future all at once. More than 13,000,000 Americans have invested over $22,000,000,000 with Acorns. You can get started in under 5 minutes, with as little as your spare change.
5300 California Avenue, 92617, Irvine, United States
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to set up, track, and use. Whether a beginner, experienced, or just want another way to get some income, and in my case have some holiday money every year. I have been using it over a decade now

Reply from Acorns
Easy to set up and mindless way to save money!

Reply from Acorns
I've been using Acorns for years and have nothing but good things to say in regards to their services. I use it for my kids early IRA accounts and my investments also. The checking is really cool too 😎

Reply from Acorns
I've been using Acorns since '15. I think it's an easy way to enter the market in an autopilot way. Their imaginary of your acorn growing into an Oak is spot on. Them adding functions over the years like "earned cash" where if you spend and buy from their partnerships, it's like credit card rewards or employer partnership discounts. Basically, cash back to invest in the market for items you were going to buy anyway! Also, I absolutely love that NYC accented squirrel in last year's marketing campaign. Please keep that up; adorable and humorous.

Reply from Acorns
Made it easy for be to invest based on my fix income

Reply from Acorns
We started just putting $20 dollars a month into acorns account. Over 2-3 years it has grown to about $3500. It is great to have a place that will invest your money and teach you about the market too. We highly recommend.

Reply from Acorns
It has been a great experience for me. Been able to save and see my investment grow. The constant message and the excellent customer service makes me feel confident to be part of this platform. Keep up the good work.

Reply from Acorns
Because I was unable to access my available funds, several scheduled payments were returned, causing bounced payment fees, possible overdraft charges, and late payment penalties. This situation has created unnecessary financial stress and may also affect my credit and banking history if not corrected promptly.
Not being able to use money that was already in my account has directly affected my ability to meet my financial obligations on time. I would appreciate an immediate explanation, reimbursement of any fees caused by this issue, and a prompt resolution

Reply from Acorns
I am extremely disappointed with Acorns’ referral program. This has been a very frustrating experience.
You put in time and effort referring people to their platform, encouraging others to sign up, and making sure they follow every step correctly, only for it not to be recognized. That is very discouraging.
I referred someone using my personal referral link, and they followed every required step exactly as instructed — signing up through the link, completing identity verification, linking their bank account, and making the required investment. I also have screenshots confirming their account is active and fully set up.
Despite all of this, the referral does not appear on my account. When I contacted support, I was told the referral link was not used, which directly contradicts the proof I have. This points to a likely tracking issue, yet instead of properly investigating, the credit is simply denied.
On top of that, the time it takes to receive referral payouts is extremely long. Waiting over 40 days for a payout, especially when there are already issues with tracking, only adds to the frustration and lack of confidence in the process.
What makes this even more concerning is that I know someone else who experienced the same issue. Two of their referrals did not show up, which caused them to miss out on qualifying for their bonus—even though all steps were completed correctly on their end as well.
At this point, it raises serious concerns about the reliability and transparency of the referral program. It is frustrating to do everything right and still not receive the promised credit. Situations like this make customers question whether the system is truly dependable.
I would strongly advise others to be cautious when relying on Acorns’ referral promotions. Based on this experience, I would recommend considering other companies with more reliable and transparent systems.

Reply from Acorns
I've been using Acorns for many years now, and it has made my stay in Europe so much easier. I highly recommend Acorns for managing money between the US and Europe!

Reply from Acorns
Love Acorns an easy way to save without realizing what’s happening.

Reply from Acorns
Acorns is great! I believe it's a great company and a fun way to invest and save.

Reply from Acorns
Horrible I would not recommend using this app humans are the only species on this planet that actively works against it

Reply from Acorns
The response was irrelevant and failed to address a serious issue regarding how my funds were allocated. I clearly outlined a specific discrepancy between the amount I deposited and how those funds were actually invested based on my selected allocation percentages. Instead of addressing this directly, I received a generic explanation about market volatility, which has nothing to do with the concern I raised.
This is not a performance issue — it is a question of whether my deposits are being allocated correctly according to the instructions I set within the platform. When I calculate that approximately 42% of my deposits should have been invested into a specific holding, and only a small fraction of that amount was actually allocated, that raises legitimate concerns about how funds are being handled.
I expected a clear, transparent breakdown of where my money was invested and an explanation for why my allocation settings were not followed. Instead, the response felt dismissive and did not engage with the actual problem at all.
This lack of a direct and relevant answer raises concerns about transparency, accuracy, and overall trust in how the platform manages user funds.

Reply from Acorns
I feel as though they care and have the process user friendly. Support given if you encounter an issue. Thank you!

Reply from Acorns
Horrible experience even when you're depositing money. They locked my account and keep sending automated emails stating that they haven't heard from me when I don't stop reaching out. I respect account security, but this is ridiculous.

Reply from Acorns
I used Acorns for over a decade. This is a great investing app when you're just getting going. Highly educational, easy, and great returns on their passive portfolios. Once you're investing much higher dollars it's probably worth going elsewhere for tax loss harvesting and more financial planning, but as a place to get going in your investing journey I couldn't praise Acorns more for it's simplicity and dedication to mission.

Reply from Acorns
Use Robinhood instead. This company makes it ridiculously difficult and inconvenient to move investments.

Reply from Acorns
I put nine thousand two hundred dollars into my Acorns account. That was the mistake I have ever made. Acorns found something with my account and they will not let me take out any money. I have sent them all the papers they asked for times. All I get from them are the answers from different people who help with problems. I do not have any solution to my problem. I do not have access, to my money. This company is really bad. I would not tell anyone to use Acorns.
The one thing that worked for me was when I talked to Poma Advisory. They helped me get back all my money. If Acorns is also holding your money do not wait. Talk to Poma Advisory now.
The main thing to remember is to stay from Acorns.

Reply from Acorns
The worst bank I've ever dealt with in my entire life. The nerve to suspend my account because I deposit money from another bank, and then try to keep the funds while demanding i upload proof of who I am, where I live and the financial institution that I'm depositing from! NOBODY ELSE has ever pulled this shit. Deposit money from another bank and they hold the funds random? Completely insane. I've dealt with a lot of banks in my life, but these guys are completely nuts. Steer clear of these scam artists. ZERO ZERO ZERO STARS
And to update...Acorns then sends me a message here to contact them to that we can discuss the problem. You know what they wanted? To tell me that I STILL HAVE TO UPLOAD THE DOCUMENTS because I can't close the account if I don't. BWAHAHAHAHA
Get lost! I'd give them negative stars if I could. They're EVEN WORSE than I posted.
SCAM ALERT ⚠️
SCAM ALERT ⚠️
SCAM ALERT ⚠️

Reply from Acorns
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.