Acorn Insurance Reviews 16,056

I recently spoke with Megan from the Telematics team at Acorn Insurance and she was incredibly helpful. She answered all of my general questions and explained everything about my black box clearl... See more

Today I needed help with troubleshooting with email error I experienced and Jordan was absolutely above and beyond to assist. He even went a step further and find an alternative way to help and get t... See more

Was really worried that i was going to lose my car insurance. Called Acorn, got transferred to Kate or Katie, who helped me get back on track and honestly without her, I'd have been stuck without insu... See more

I always like most people get stressed at renewal time, trying to get the best price and the right cover for my needs . But not anymore somebody suggested Acorn insure to me and I gave them a call... See more

Acorn car insurance is the best around. Not only are they affordable but also very supportive when needed. I called to discuss a sensitive matter and the agent Bradley was so understanding and h... See more

I've been having trouble recieving proof of my No Claims Discount in a format accepted by the team at Acorn by my previous insurer. Ringing Acorn and getting through is easy and hassle free as you can... See more

Steve was wonderful and very helpful where as the other hand i spoke to someome before steve was some guy in half a sleep couldn't understand a word amd that why i asked him to leave a message for st... See more

It was pleasue spesking to Thomas.He was paitant and explianed everthing clearly. Answared all my Questions. Amd more . Recommand Acorn insurance to freinds and family. Hope they will find Acorn insur... See more

It was Ms Claire who didn’t only help me professionally but guided me to solve the issue with her best professional capabilities. She was so polite and knew her job and at the end she managed to solv... See more

I contacted acorn today to see if they could reduce my premium for renewal. I spoke to Taron on the phone who was amazing, he managed to reduce the cost quite significantly and was so thorough.... See more

They make the process of proving you are who you say you are quite difficult Ultimately they cancelled my policy because they wouldn't accept proof of various things they require They might be chee... See more

Amelia was great to deal with. She was very prompt and professional throughout, she was also patient with me, very helpful and polite. Acorn Insurance are a good insurer whom I’ve had no issues with... See more

David was so helpful and made all the detail super clear to me. Made sure I understood and didn’t not hesitate to answer any questions that was already explained or repeated. I appreciated his patienc... See more

My experience today was superb. The gentleman who i spoke to spoke clearly and ensured I understood what was being explained to me. He answered all my questions and at the end of it all i got a positi... See more

Fantastic work from the female I spoke to today to renew my policy. Apologies for forgot your name but the company should be proud to have you working for them. Answered all my questions and helped me... See more

My call was answered quickly by Doug , he was extremely helpful and answered any questions I had and made the whole process of renewing my insurance easy and stress free. I would highly recommend acor... See more

I recently contacted Acorn Insurance to change the car on my policy, and I had a great experience. I spoke with Reema from the customer assistance team, and she was extremely helpful throughout the wh... See more

I’m basing this feedback on one lad called Lee who is in renewals. What i thought was a massive issue and was about to be upset he put everything together for me and even saved me nearly half of what... See more

Absolute terrible customer care, ignored emails, forcing me to jump through hoops to be paid out when they excepted liability, this has been going on for months now, My work van is damaged, which... See more

My contact person was Steve. He was very professional and helpful. Explained everything and completed the job in 10 minutes. Unlike other insurance companies, it is very quick and productive, no ti... See more

Iv been with acorn for the past 3 years and it’s just been excellent so easy and straight forward and the perfect prices. I honestly couldn’t recommend acorn enough. Everyone of the team is so he... See more

Wonder full help me good response me just speak crilea very good lady nicely speaking every think understand about policy thank agine hlep me

I had a great experience dealing with Eve regarding my taxi insurance. She made the whole process smooth and stress-free, explained everything very clearly, and was very professional throughout. I’m v... See more

I strongly advise people to be very careful before taking insurance with Acorn Insurance. My experience has been extremely disappointing and unfair. I took out a policy with them around 10 mo... See more

I had a great experience with Mr. Sal from Acron Insurance. He was very professional, friendly, and took the time to clearly explain all the insurance options and details. Sal made the whole process s... See more

I contacted Acorn Insurance regarding my taxi insurance and spoke with Steve, who was extremely helpful throughout. He explained the policy clearly, was very patient and polite, and made sure I under... See more

Chris zaher Absolutely outstanding service! From start to finish, everything was handled professionally and efficiently. The team was friendly, honest, and explained everything clearly. The quality o... See more

⭐⭐⭐⭐⭐ for Owen! I had a phone call chat with Owen and he was absolutely brilliant. He was friendly, easy to talk to, and took the time to properly listen and went above and beyond to help me. Nothing... See more

Easy to get hold of. Called to change direct debit date which i couldnt change as of yet as i havent made first payment yet but came to a resolution really easy. Rebecca as very helpful great asset to... See more

I spoke to two different people first one was Daniel W. This was about verifying my policy. He was very quick to go through the process and made sure that all my information was correct. I then spoke... See more

Benny was very great helped me even get a discounted price and was very Professional. Acorn Insuran e offered the best quote over 1k in savings compaired to other Insurance Companies Out there

I spoke to Mr Tim this morning 13th Feb 2026. He was amazing to explain and provide all the answers for the questions asked very professionally and efficiently. I wish him all the best. Excellent way... See more

Best ever car insurance company... They relate to your life situation n help you always.. love U guys.. the lady Whitney who was dealing with my call what a lady top service so polite n brilliant...... See more

I was helped by a lady call Rochelle (I may be spelling that wrong) she was incredibly helpful and patient with me and i’m very happy with the service I received!

Long time am with Acorn insurance very good dealings and today also very polite and cooperative behaviour I noticed Well done

The best service was provide by Rian (I hope I wrote it correctly) a lady from Italy, if you want to get insurance and understand all the steps, she's the one.

I am deeply frustrated with the type of insurers they are. After spending 10 15 minutes on putting all my details. They could not offer me a quote. Given that i have 2+ years old Full UK driving lice... See more

Acorn is the best taxi insurance company I really like it. And customer service is excellent very helpful and friendly thank you I recommend acorn to all my friends and family

Had a renewal Taxi quote was over £200 cheaper than other Insurance companies ,spoke to I believe Shiraz was helpful,polite and very professional.Just want to say a big thanks to Shiraz and will be in... See more

Spoken to Joanne a few times always been polite, and able to provide help quick and efficiently when having problems

I’m very happy with Acorn Insurance. I’ve been with them for a few years, and they keep getting better each year, with prices going down too. I definitely recommend them. Tima

Jamieleigh was really helpful and full of knowledge. Great customer service and solved my issues. Amazing work!!

I wish i never had the misfortune to see an acorn insurance they have increased the cost of the policy with added extras . I I provided two lots of proof of no claims bonus but still wanted more... See more

hey I had a phone call with a lovely guy today his name was mark he was wicked hep and did a grate job really appreciated the help

Fabulous service buy the agent agent and grat price for my van insurance and covers more than what I expected thank you to the you lady that helped me a long the way

I was being given my policy details and nicola helped me out so much with questions that I needed help with and guided me through it step by step so for that phone call I would give it a 10/10 the bes... See more

This insurance provider is extremely amateurish. The email is a joke—there’s no usable information in it. They mention the renewal cost, yet it’s impossible to find anywhere. I will definitely not be... See more

Spoke with Irene, very helpful and provided an amazing quote for my van, highly recommended 👌

Loverly people amazing experience would recommend to anyone. They helped me in everyday and plus there the cheapest around

Incredibly frustrating customer service - The staff were completely clueless when my premium was hiked up by an algorithmic multiplier. Their arrogance and ignorance lead to them insisting it was my d... See more

I spoke with mark to validate my insurance, he was super helpful and respectful, helped me through the process and made it as simple as possible for me.

Very mixed results today. Problems with two chaps who could barely speak English. Then 2 ladies that were brilliant, then a guy whose grasp of English was terrible. I have to assume that the directo... See more

I never thought a Legal Company would do this to their costumer.I was involved in an accident and everything was settled down for a payment as was third party fault.And all this happened and got s... See more

whats the point of being on comparison websites and still having to go though each question over the phone where the price rises substantially, wasting my time. also, no changes were made over the pho... See more