Needed a replacement belt for my YORK FITNESS TREADMILL but had NO IDEA regarding the type & size. The person who helped me, through wotsapp, was BRILLIANT!! Step by step clear instructions, I took... See more
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Fast, reliable service & supply. ACORN® provides high-quality personal service and a fast supply of industrial products to industry. The UK's largest stockist of Bearings & housings, Belts & pulleys, Chains & sprockets, Couplings & drives, Linear & automation, Maintenance equipment & lubrication, Seals & Pneumatics. Order online, via email, phone or in person, ACORN’s dedicated and knowledgeable team are here to help. It’s quick and easy, with same-day dispatch on a vast range of engineering components. With over seven million items in stock and computerised links to manufacturer stocks across the globe, you will receive your goods in the fastest possible time. Our free same-day delivery service is available within our large delivery zones or you can depend on our reliable next day service. Services & solutions include: Linear rail cutting & assembly Equipment hire Maintenance contracts Consignment stocks Site audits Total cost of ownership solutions You can expect the highest level of service from our highly trained customer service teams throughout our Regional Distribution Centre network. Authorised distributors for many industry-leading manufacturers Full product traceability guarantees genuine components and a high quality supply chain. Manufacturer warranty provides peace of mind. ISO certified and accredited to industry organisations.
Unit A, Denby Way, S66 8HR, Rotherham, United Kingdom
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This is the correct what I need in this time they delivered what he tell me
Unfortunately I have a really bad experience with this supplier
I ordered the bearings on May 23, 2026 with a delivery time of 7-10 days from the supplier + 2 days for delivery to my address.
To date, I have contacted several times via email and WhatsApp, but I still do not have an exact delivery date.
They apologize to me that the bearings will be delivered and that they are still waiting for them from the supplier.
Since I need bearings to repair a machine for my client, this is also a bigger problem.

Reply from Acorn Industrial Services Ltd
Very poor communication, sent wrong item, very painful to send back, no updates

Reply from Acorn Industrial Services Ltd
Good prices, extensive inventory and outstanding customer service. I totally recommend buying from this supplier!

Reply from Acorn Industrial Services Ltd
Needed a replacement belt for my YORK FITNESS TREADMILL but had NO IDEA regarding the type & size. The person who helped me, through wotsapp, was BRILLIANT!!
Step by step clear instructions, I took picture of my treadmill & they patiently helped me choose the right size & type. Ive installed it & my treadmill is running smoothly. THANK YOU SO MUCH.

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd
Phenomenal service. Chris from the couplings team helped greatly in the order of a Trantorque coupler which will be used in our small wind turbine for a student design competition. Thank you!!

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd
Shamas is a great customer service rep! He is always willing to help make the sale!

Reply from Acorn Industrial Services Ltd
Acorn provides excellent service and high-quality products.

Reply from Acorn Industrial Services Ltd
We have booked a shipment on March 10,2026 against Advance Order No. Advance Order No. ADV-B8A2D868. Neither shipment has come nor any updates are available on your website regarding the shipment. Though we have emailed your Executives several times to get an update on the shipment, no response has been received from your end.

Reply from Acorn Industrial Services Ltd
Always have what we want, great service and good pricing. Nothing is too much trouble

Reply from Acorn Industrial Services Ltd

Reply from Acorn Industrial Services Ltd
The parts are

Reply from Acorn Industrial Services Ltd
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