I ordered the wrong belts Beth managed to sort my order out before it was despatched and help source the correct ones 5* delivery came next day
Company replied
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See what reviewers are saying
Really happy with my purchase! The item arrived quickly, was well packaged, and was exactly as described. The quality is great and it feels like good value for money. The whole ordering process was st... See more
Company replied
Slow delivery, minimum order quantity imposed after ordering. Placed an order for SKF parts only to be told that the grease I had ordered has a minimum quantity of 10 units, no mention of it... See more
Company replied
Needed a replacement belt for my YORK FITNESS TREADMILL but had NO IDEA regarding the type & size. The person who helped me, through wotsapp, was BRILLIANT!! Step by step clear instructions, I took... See more
Company replied
Company details
- Bearing Supplier
- also in
- Business to Business Service
- Equipment Exporter
- Industrial Equipment Supplier
- Industrial Framework Supplier
- Manufacturer
Written by the company
Fast, reliable service & supply. ACORN® provides high-quality personal service and a fast supply of industrial products to industry. The UK's largest stockist of Bearings & housings, Belts & pulleys, Chains & sprockets, Couplings & drives, Linear & automation, Maintenance equipment & lubrication, Seals & Pneumatics. Order online, via email, phone or in person, ACORN’s dedicated and knowledgeable team are here to help. It’s quick and easy, with same-day dispatch on a vast range of engineering components. With over seven million items in stock and computerised links to manufacturer stocks across the globe, you will receive your goods in the fastest possible time. Our free same-day delivery service is available within our large delivery zones or you can depend on our reliable next day service. Services & solutions include: Linear rail cutting & assembly Equipment hire Maintenance contracts Consignment stocks Site audits Total cost of ownership solutions You can expect the highest level of service from our highly trained customer service teams throughout our Regional Distribution Centre network. Authorised distributors for many industry-leading manufacturers Full product traceability guarantees genuine components and a high quality supply chain. Manufacturer warranty provides peace of mind. ISO certified and accredited to industry organisations.
Contact info
Unit A, Denby Way, S66 8HR, Rotherham, United Kingdom
- 0800 8766 441
- enquiries@acorn-ind.co.uk
- acorn-ind.co.uk
4.3
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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5* for Beth
I ordered the wrong belts Beth managed to sort my order out before it was despatched and help source the correct ones 5* delivery came next day
15 October 2026
Reply from Acorn Industrial Services Ltd
Hi Neil,
Thanks for your order and 5* review! Glad we got the right belts in the end, and Beth has done a great job here
Thanks again
Acorn
Slow delivery
Slow delivery, minimum order quantity imposed after ordering.
Placed an order for SKF parts only to be told that the grease I had ordered has a minimum quantity of 10 units, no mention of it on the product page and it’s even priced for units sold 1-9 then 10+ having a cheaper price.
To top it off the premium delivery (£16.50 + vat) didn’t arrive next day.
Edit : nice reply after flagging my review to Trustpilot as defamatory, shows how honest you are!
28 September 2026
Unprompted review
Reply from Acorn Industrial Services Ltd
Hi Ben,
Thank you for taking the time to leave a review. We’ll take your feedback on board and put measures in place to help prevent this from happening again.
Please accept our apologies for the inconvenience caused.
Kind regards,
Acorn
Excellent service and delivered quickly…
Excellent service and delivered quickly easy to order
26 September 2026
Reply from Acorn Industrial Services Ltd
Hi Graham,
Thanks for your order and 5* review! If you need us in the future, you know where we are
Many thanks
Acorn
Really happy with my purchase
Really happy with my purchase! The item arrived quickly, was well packaged, and was exactly as described. The quality is great and it feels like good value for money. The whole ordering process was straightforward, and I’d happily buy from this seller again. Would definitely recommend!
25 September 2026
Reply from Acorn Industrial Services Ltd
Hi Andy,
Thank you for your order and 5* review!
We appreciate the feedback, and if you need us in the future, be sure to check us out again
Thanks
Acorn
I would recommend buying from Acorn
Scott is very helpful and knowledgeable about the products. Stock levels are excellent, I would recommend buying from Acorn due to their excellent prices and quick delivery service.
18 September 2026
Reply from Acorn Industrial Services Ltd
Hi Sue,
Thank your for your order and 5* review! If you need anything in the future, you know where to find us
Thanks
Acorn
Shamas has excellent customer service
Shamas has excellent customer service, and it was clear every step of the way he cared that we received what we needed, and on time. He is a true professional.
16 September 2026
Reply from Acorn Industrial Services Ltd
Hi Grady,
Thank you for your order and excellent feedback! If you need anything in the future, feel free to check out our website or speak to me directly.
Many thanks
Shamas
extremely poor delivery service. It is either delivery invoice address or missing.
extremely poor delivery service. Either it is missing or delivered
7 September 2026
Reply from Acorn Industrial Services Ltd
Hi Jonah,
Thank you for your feedback and review. It looks like FedEx has let us down in this scenario. We can only apologise for the poor delivery service here and hope to rectify the situation in the future.
We are organising a credit return now, and if you need us in the future, please call or email us
Apologies
Acorn
Paid Priority post not delivered
Paid Priority post, still not here a week later
Chasing by phone was okay but order was not on the System
Advisor was very helpful, first class unlike the fulfilment service!
Expecting postage refund, let’s see
Not great first experience for me
5 September 2026
Reply from Acorn Industrial Services Ltd
Hi Bridget,
Thank you for your review and feedback. We apologise for the delay in the delivery, and I am told we're refunding the carriage costs. Please let us know if there are any further issues
We apologise for the inconvenience caused
Thanks
Acorn
Reply from Acorn Industrial Services Ltd
Hi,
Thank you for your order and 5* review! If you need anything in the future, check us out again.
Thanks
Acorn
Prices are excellent delivery was painless order was perfect
ACORN had what we needed on hand...often that is not the case
26 August 2026
Reply from Acorn Industrial Services Ltd
Hi Gary,
Thank you for your order and 5* review! Be sure to check us out again if you need any parts in the future
Thanks
Acorn
The process was easy.
The process was easy, and the delivery to California was on time.
18 August 2026
Reply from Acorn Industrial Services Ltd
Hi!
Thank you for your order and 5* review! If you need anything in the future, be sure to check us out again
Thank you
Acorn
Quick Service
24 August 2026
Reply from Acorn Industrial Services Ltd
Hi Nisar,
Thank you for your order and 5* review! If you need anything else, be sure to check us out again
Thanks
Acorn
Reply from Acorn Industrial Services Ltd
Hi,
Thank you for your 5* review! We appreciate the kind words
Thanks
Acorn
Real good service and fellow up item
4 August 2026
Reply from Acorn Industrial Services Ltd
Hi! Thanks for your order and 5* review. It's great to see you have ordered again
If you need anything else, be sure to check us out again
Thanks
Acorn
Great experience!
Ordered bearing couple times, and will keep ordering from Acorn industrial, great shipping rates and good pricing.
Thanks!
1 April 2026
Unprompted review
Reply from Acorn Industrial Services Ltd
Hi Dmytro,
Thank you for your orders and 5* review! If you need us we're always available to help
Thanks
Acorn
Ordered on Wednesday pm
Ordered on Wednesday pm, received goods on Thursday am, slight error with order which was notified by phone, new corrected order received Friday am - excellent service and many thanks to Jasmin.
30 July 2026
Unprompted review
Reply from Acorn Industrial Services Ltd
Hi Kevan,
Thanks for your 5* review and order! I'm glad to hear everything got rectified and despatched quickly. If you need us again just let us know
Thanks
Acorn
Good Company to deal with
24 July 2026
Reply from Acorn Industrial Services Ltd
Hi Stephen,
Thanks for your order and 5* review! If you need us in the future, you know where to find us
Thanks again
Acorn
I am a new registered user
I am a new registered user. I am very impressed by the excellent services provided the mail correspondence to make sure correct part configuration is what i really need and the speed of delivery is impeccable. Bearings were well received. Thank you for the excellent support.
8 July 2026
Reply from Acorn Industrial Services Ltd
Hi Jeffrey,
Thank you for your order and 5* review! We appreciate your honest and positive feedback. If you need anything in the future, be sure to let us know
Thanks
Acorn
This is the correct what I need in this…
This is the correct what I need in this time they delivered what he tell me
27 June 2026
Reply from Acorn Industrial Services Ltd
Hi Johann,
thank you for your order and 5* review! We appreciate the feedback
Happy to help you in the future
Thanks
Acorn
Unfortunately I have a really bad…
Unfortunately I have a really bad experience with this supplier
I ordered the bearings on May 23, 2026 with a delivery time of 7-10 days from the supplier + 2 days for delivery to my address.
To date, I have contacted several times via email and WhatsApp, but I still do not have an exact delivery date.
They apologize to me that the bearings will be delivered and that they are still waiting for them from the supplier.
Since I need bearings to repair a machine for my client, this is also a bigger problem.
16 June 2026
Unprompted review
Reply from Acorn Industrial Services Ltd
Hi Franc,
Thank you for your order and review. I apologise for the failings on the communication side and the lead time being longer than stated.
We appreciate the honest review and will do our best to make sure this does not happen again
Apologies
Acorn
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