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acilearning.com Reviews 1,247

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, highlighting the engaging and informative videos, well-structured courses, and practical training. Many appreciate the virtual labs for hands-on practice, the easy-to-navigate platform, and the helpfulness of the staff. However, some customers also noted issues with the website, such as login problems, outdated content, and a clunky interface with multiple linked portals. A few other people also felt that the virtual labs could be laggy or minimal, and some mentioned audio issues in videos or a lack of reading material.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers praise the platform's ease of... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising the instructors and support team. Many... See more

Website

Consumers find website experiences to be ambiguous. Many users report significant issues with site access,... See more

Product

Clients share positive opinions on the product, highlighting the helpful and insightful course material,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used ACI before and it has successfully gained me my Sec+ and PenTest+. A gripe I have is the lack of labs for some of the higher certifications such as the CASP+, CISA, or CISSP. The content i... See more

Rated 4 out of 5 stars

I love ACI learning because they have videos that explain everything on hand and they have virtual labs that we can practice at the same time with watching videos. A tiny issue with their virtual la... See more

Rated 4 out of 5 stars

The wide variety of courses that were available and their lab environments. Their method of teach with the talks can be helpful as well, the little jokes slipped in here and there keeps it fun and eng... See more

Rated 4 out of 5 stars

I really like the videos and labs they do a great job of taking you through the whys and what’s! But if I had to critique, I wish there was some reading material and I wish the speakers in the videos... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Learning Center
  5. Training Centre

Written by the company

ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. Our outcome-driven approach equips learners with practical skills through immersive labs, certification prep, and instruction from proven industry experts. Whether you're training a team or advancing your own career, myACI, our powerful training platform, bridges the gap between learning and doing—turning knowledge into performance. With virtual labs, expert-led video content, and gamified features like skill points and microcredentials, learners stay engaged and ready for what’s next. Team dashboards and analytics make it easy to track progress and tie training to business goals. Enterprise-ready and globally trusted, ACI also provides Marketplace access to top-tier content beyond IT and cybersecurity. Scalable and flexible, ACI Learning helps organizations future-proof their workforce, improve retention, and prove ROI with every training initiative.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Return client was very disappointed

The different sites and logins are confusing, and I had issues getting logged into just to see my subscription info.

The MS-700 Teams videos were well out of date. There were no practice test or labs available for MS-700 or Teams in general

I had to drop them lower after they renewed my subscription when I know I made sure it didn't auto-renew right after signing up. Steer clear!

14 July 2025
Rated 5 out of 5 stars

Overall Review - Excellent

The instructors, virtual labs and practice tests are awesome! If you take one of these certification's course at a tech school or then it would cost you around $5000 each! All you need is your own motivation and drive!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great, up-to-date content. The teaching methods and delivery are exceptional. Highly recommended.

24 July 2025
Rated 4 out of 5 stars

Hands on learning

I love ACI learning because they have videos that explain everything on hand and they have virtual labs that we can practice at the same time with watching videos.
A tiny issue with their virtual lab is that one or two of the labs, their virtual machines are not working which need to be fixed. Other than that, I love it you should try it.

6 July 2025
Rated 4 out of 5 stars

I have been a subscriber for several…

I have been a subscriber for several years, and the content is extensive, thorough, and very helpful for the visual learners among us. I did have a hiccup with my subscription renewal and some difficulty getting accounts receivable to respond to me, but we did eventually get it handled. I would definitely recommend this platform if you find study books as boring as I do!

18 July 2025
Rated 5 out of 5 stars

I had issues logging in but I was just…

I had issues logging in but I was just going to the wrong portal. Multiple people reached out to help and even followed up after to make sure I was taken care of. Great customer service. As far as actually using ACI it can be overwhelming at first especially for a beginner but they have guided paths to help you out

17 July 2025

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