Accident Claims Handlers Limited T/A ACH Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Accident Insurance Company
  2. Auto Insurance Agency
  3. Small Claims Assistance Service

Written by the company

ACH specialise in caring for drivers of vehicles who have been involved in a non-fault accident. Popular belief is that you must involve your own insurance company, this is not the case.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

A great company that took the stress out of having my car repaired.

I had a fantastic experience with Accident Claims Handlers Limited (T/A ACH) and couldn’t recommend them highly enough.

From start to finish, the team were professional, responsive, and genuinely helpful throughout the entire claims process. They kept me informed every step of the way and made what could have been a stressful situation incredibly smooth and straightforward.

One thing that really stood out was their honesty and attention to detail. I accidentally left my office keys in the car after it was collected, and the team actually contacted me to let me know they had found them. They then arranged to send them back to my home, which I thought was an excellent example of their customer care and integrity.

It’s rare to find a company that combines efficiency with such a personal level of service. If you’re dealing with an accident claim and want a team you can trust to handle everything professionally and fairly, ACH are absolutely the people to go to.

3 March 2026
Unprompted review
Accident Claims Handlers Limited T/A ACH logo

Reply from Accident Claims Handlers Limited T/A ACH

We’re delighted to hear that you felt supported and well-informed throughout the process. Providing a professional and transparent service, along with genuine care for our clients is exactly what we strive for, so it’s wonderful to know that came across.

Rated 5 out of 5 stars

ACH - Highly Recommended

We have worked with ACH for over 15 years and the level of service has been consistently excellent throughout. They are professional, dependable, and highly experienced in handling non-fault accident claims. We would confidently recommend ACH to anyone needing accident management support.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We have used ACH for a very long time, and they are truly a valuable partner to help keep our fleet on the road. They are very easy to deal with, very helpful, nothing is ever too much hassle. I would be very willing to recommend their services to anyone that requires genuine customer service.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Easy to deal with, fast, efficient, professional....everything you need!
Workmanship on all repairs is top quality, we will be using them again!

17 December 2025
Unprompted review
Accident Claims Handlers Limited T/A ACH logo

Reply from Accident Claims Handlers Limited T/A ACH

Thank you, Paul, for the great review! We really appreciate you taking the time to share your experience with ACH Ltd. It’s fantastic to hear that you found us easy to deal with and were happy with the quality of our workmanship. Let us know if we can help you or any of the team at Aqua construction in the future.

Rated 5 out of 5 stars

Superb Communicators

We feel that we were fantastically well looked after by ACH and kept up to speed along the way.

18 November 2025
Unprompted review
Accident Claims Handlers Limited T/A ACH logo

Reply from Accident Claims Handlers Limited T/A ACH

Thanks Ben, happy to help getting you back on the road!

Rated 5 out of 5 stars

Quality Service & Communication

We have used ACH for quite some time for our Corporate clients who need a fast, efficient turnaround and appropriate loan vehicles to keep the company operating following a non fault accident. ACH not only deliver on their service but the quality of repairs and communication with both us and the client. I would not hesitate to recommend them for delivering first class solutions to our clients.

6 November 2025
Unprompted review
Accident Claims Handlers Limited T/A ACH logo

Reply from Accident Claims Handlers Limited T/A ACH

Thank you Amanda and the team at Mark Richard Insurance. We value all our broker partnerships and work hard to ensure your customers are well and truly looked after.

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