Acer Laptops 

I recently bought a new Acer Aspire 3 from Harvey Norman less than 3 months ago . On a sticker on the laptop it’s says Faster Wireless Connection . The WiFi has worked about 5% of the time I’ve had the machine .Ethernet works after some effort. I bought laptop for mobility not to be chained to my modem .
I got advice on there community chat , but it was near on unless .
Example you need to up date your drivers , you need to do this etc.
But they all miss the point I bought this as a new machine I expected it to work straight out of the box with no problems and all I got was a a laptop they hasn’t work right since the day I bought it . If I could get my money back and forget I ever heard of Acer . This machine is junk . If you bought a mobile phone and it couldn’t connect to a network it’s useless . This laptop is the same I can’t use it on the go it can only be use tethered to a modem.
It’s useless

Bought my 11 year this laptop, 3 days after the warranty expired it stopped working, I had to pay £60 to Acer for it to be returned and checked. They said the motherboard had broken and they wanted £1800 to repair it. This £600 more than I paid for it 12months before. I appealed to them but they refused to repair it for free. Then they emailed me to state it was repaired and coming back to me, my son was over the moon. However, when it arrived it was still broken, so mean and cruel. DO NOT BUY FROM THEM

DO NOT BUY
Acer Swift 1: mouse pad stopped working days outside of warranty period - took this one on the chin as a plug-in mouse sorted the problem.
Then however the left hinge came adrift with little bits of plastic occasionally dropping onto my lap - this is where the charging port is so the plug has to be at a jaunty angle for charging to be effective . . . much needed as the battery life has diminished to an hour or so.
Another family member has the same issue with the screen hinge

bad quality with cheaper price. if you have more budget, buy other brand

I brought a brand new Acer laptop while on holiday in Brazil it’s only 2 months old! The screen jumps and shudders the Acer team in NZ/AUS told me they can’t do anything because I have brought this in Brazil!
I can’t even get ahold of Acer Brazil and I’m on the other side of the world! What a piece of crap and $2000 gone down the drain! ACER IS ONE COMPANY AND SHOULD HELP REGARDLESS OF WHERE I AM! HORRENDOUS don’t buy!

I made the huge mistake of buying an Acer Aspire and regretted it ever since. I have never used such a slow, unreliable piece of utter garbage that is not fit for purpose. The best advice I can give anyone is DO NOT UNDER ANY CIRCUMSTANCES BUY AN ACER. NEVER. EVER. The best advise I can give the company is to close down and allow its staff to try something they would be better qualified to do. Flipping burgers maybe?

Bought an Acer Swift 3 late last year. Touchpad keeps coming off. I have tried many times to register the laptop but the website keeps telling me 'oops' et. I have tried to contact Acer by email and phone with no luck. Finally registered, but no help available. The retailer I bought the laptop from (EuroPC) is doing their best to help, we shall see what comes of it. Laptop looks and seems good, but build quality is poor.

Right after the one year warranty stopped working all kind of issues started to developed. My laptop is almost £800, it's just bumper to bumper. Stay away.

Dreadful kit. DON'T BUY. Spent some £800 on laptop and software package in December 2022. Camera never worked. Microphone only intermittently. Have had to return i to Currys for repair. Don't they check these things. Was completely deceived i to buying it. DO NOT REPEAT MY MISTAKE.

Bought new Acer Swift 3 and worked ok for for about 1 year. The problems started...
1. It started to randomly shut down. Poor cooling. CPU overheating, maybe.
2. Keyboard, some keys just stopped working. I use a USB keyboard so not over used.
3. Mouse pad buttons stopped working. I use a USB mouse, so not over used.
4. Screen stated to flicker however, this has stopped.
5. USB ports connect intermittently.
6. Boot has slowed dramatically.

I had a cheap Acer prior to this Acer Swift 3 and it also failed prematurely. I didn't want another Acer however, it died during the pandemic and I didn't have a great choice at the time. Acer will no longer get my money. Acer you have just lost a customer to the completion. Smart move...

I bought a new Acer Aspire 5 last summer having researched and concluded this was the best for me. Within a month I had to send it back for new speakers and to change the noisy fan.
The speakers are not fit for purpose. I had to turn up to 100% to hear, and then not not good enough for ZOOM, youtube etc. Wearing my hearing aids meant that the fan sounded like the runway at Gatwick. Then the speakers blew. Requested better speakers but only the rubbish ones fit. Now I use an external speaker and have to cart that around with me. I feel thay should have offered me another laptop with better speakers ... but no. The repair process took weeks as their chap was busy .... can't think why ...

Always some issues with my laptop, today it's a black screen. Nothing shows. Off course you ask support, but it's always 'reset it, reinstall it!' blabla. Just don't sell this crap if it doesn' work

Bought a laptop 5 years ago. Second time i have to send to repair. This time, after 2 months with my laptop and an approved offer to repair my Machine, Acer contacted me claiming they cant fix and Will send me back a broken laptop. (?)

ACER Predator Helios 300 15.6" Gaming Laptop - Intel® Core™ i7, RTX 3070, 1 TB SSD

DON'T BUY A COMPUTER FROM ACER

THE MOTHERBOARD OF THE COMPUTER IS BROKEN AND THEY ARE NOT RESPONSIBLE STAY AWAY

I personal have had a great experience with Acer Hardware. I previously bought the Acer Nitro 5 (2019) and have had it for the last 2 years. It has never let me down and still holds a decent battery charge still!

Acer aspire as been a pile of junk since the day I purchased it. Slow, freezes for no reason, restarts on its own for no reason, blue screen of death... The list of faults goes on. Won't ever go near Acer again!!

i bought this Acer aspire lap top which looks a neat easy to operated lap top.. it is driving me mad. the size of the prining on the page changes size every time i touch the keys. i have to change it back to normal size so many times. it is too sensitive i wish it would stay at the one size. it takes twice as long to do anything on this laptop. so very disapointing. im over 70 and had my last acer laptop for 8 years with no problem.

I bought this laptop as my PC packed up. Buying an Acer laptop was the worst decision ever, it's awful, it has a mind of its own, even if your hand is nowhere near the built in mouse, it still closes or opens programs causing immense frustration. It has no facility to identify whether it's set to capitals or lower case, so when you're trying to type in a password...... most insist on some upper case characters, you can waste time re-entering it, as you're clueless what it's set at. A complete waste of money, Avoid like the plague

I bought a top end Acer Nitro 5 gaming machine, although I only use it for word, excel, etc - quite light usage.
After less than 6 months the paint started to wear off several keys so that you could not read them. In February this year after a lot of arm twisting Acer repaired the machine and fitted a new keyboard.
Now the A has disappeared again and the S is starting to go.
Looking on the web others have had the same problem and you cannot get new key caps from Acer, so it is a major and expensive job to keep replacing the keyboard.
I have had many laptops used intensively when I ran my own business before I retired and never had this problem with machines often 8 years old.
Avoid any laptops with black keys and white lettering as Acer clearly have a major manufacturing problem, which they will not admit to their customers.
It is a pity as otherwise the laptop seems to work fine.

I order a laptop which never came!!!
It supposed to arrive in 3-4 working days, but after two weeks, I send email, noone answer. Then I called, and they told me I have to wait. But on a third wwek, I called again and they gave me so called "ticket", so I can contact them directly, which also never worked. After more then a MONTH, I lost my patience and had to ask more then once for refund, as this problem should be between acer and courier, not customer/me who paid everything correctly. After couple of messages they finally agreed. After everything, I wonted to leave complain, which I never did before for anyone. When I send complain, they read it, and immediately closed my "ticket", so that I can't reach them trough that again, without even sending sencirely apologise. Huge lack of professionalism, and silent message that me as a customer means nothing to them. Definitely the worst experience I ever had! Such
a waste of time. I'll never be acer customer as those people just don't care for their customers at all!