ACE Mobile Safety Certificates Reviews 

2,626
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 350 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the prompt and punctual arrival of professional technicians who conduct thorough vehicle and caravan inspections directly at home with remarkable efficiency. Reviewers also deeply appreciate the seamless online booking process, flexible scheduling options, and the exceptionally friendly and helpful support provided by the office team over the phone. However, some reviewers were not happy with communication details during scheduling, office interactions, and overall appointment coordination. A few consumers noted occasional unexpected issues regarding staff follow-up, differing technician instructions, and specific safety inspection requirements.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for being prompt, professional, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently prompt,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting an impeccable, friendly, and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments is... See more

User experience

Customers consistently note positive experiences with user experience, highlighting it as an easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to me over the phone while standing next to the vehicle to check any specific issues that I had. Once the report came through, which was received within an hour and very detailed , was able to c... See more

Company replied

Rated 5 out of 5 stars

Incredible service! Fitted us in last minute, did a sensational job and the gentleman that came out was super helpful. Can not recommend enough. We won’t be going anywhere but here from now on!

Company replied

Rated 5 out of 5 stars

The quote and booking was instant via text and they could book us in the next day. Communication on the day was great with a phone call 15 minutes prior to attending. Professional and efficient serv... See more

Company replied

Rated 5 out of 5 stars

The customer service was impeccable from start to finish. Brad and Matt arrived to do a RWC and Gas Cert on my camper and were so friendly and professional. My little camper trailer is a first... See more

Company replied


Company details

  1. Vehicle Inspection

About ACE Mobile Safety Certificates

Written by the company


Ace_mobile

About Us

Ace Mobile Safety Certificates provides mobile vehicle inspection services across the Gold Coast & Tweed Area. We come to your vehicle wherever it is located, be it at home, at work, or a parking lot. Our fast and reliable services include:
  • Roadworthy Certificate (RWC)
  • Certificate of Inspection (COI)
  • Taxi & Uber Inspections
  • Gas Certificate
  • Pre-Purchase Inspection
  • HVRAS Inspection

Ace_background

We love customer-friendly solutions! For many of our services, we are able to issue Digital Certificates to transfer or renew vehicle registrations online. Our dedicated inspectors represent the value of small local businesses. Check out our 5-star reviews.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(2,626)

340 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome to deal with and very friendly

Awesome to deal with and very friendly. Cannot recommend highly enough.

21 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you, we truly appreciate your lovely feedback. It was a pleasure dealing with you, and we’re very happy you were satisfied with our service.

Rated 5 out of 5 stars

Comprehensive

Comprehensive, knowledgeable, friendly

21 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your great feedback. We’re glad you found our service comprehensive, knowledgeable, and friendly. We appreciate your support!

Rated 5 out of 5 stars

Everything smooth

Brad was on time, no fuss, did test drive, can trust. TMR system was down to do a digital certificate but gave me a old fashioned hand written one then the digital version a couple of hours later when the system was back up. Perfect.

20 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your detailed review. We’re really happy to hear Brad was on time, professional, and made the process easy for you.

Rated 5 out of 5 stars

On time

On time, professional and just an easy and quick process.

20 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your feedback. We’re glad to hear the service was on time, professional, and made for an easy and quick process.

Rated 5 out of 5 stars

Your representative was polite and…

Your representative was polite and pleasant and considerate

22 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the kind words! We take great pride in our team’s professionalism, so it’s wonderful to hear that our representative was polite and considerate during your service. We’ll be sure to pass your praise along. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

very good professional service

good professional service

21 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We take great pride in providing a professional service to all our customers. We’re glad we could help you out and appreciate the 5-star feedback. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Very professional and personal service…

Very professional and personal service always.

21 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We truly value the long-term relationships we have with our clients. Providing that mix of professional expertise and a personal touch is exactly what we aim for every time. We appreciate your continued support

Rated 5 out of 5 stars

Brad and Caroline are amazing

Brad and Caroline are amazing, awesome customer service and professional mannerisms.

I would definitely, tell friends and family about this company.

22 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the wonderful feedback! We are so proud of both Brad and Caroline—they are a huge part of what makes our team special. It’s great to hear that their professional mannerisms and customer service made a difference. We truly appreciate you recommending us to your friends and family; there is no higher compliment! Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Efficient

Efficient, friendly and helpful.

20 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the 5-star feedback! Providing a streamlined, professional, and friendly service is what we strive for every day. Thank you for supporting Ace Mobile Safety Certificates—we look forward to helping you again

Rated 5 out of 5 stars

Very professional

Very professional - quick to come on site and find and fix the problem - leaking gas regulator on a caravan - 2nd time have used them - happy chappy

13 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for the great feedback! We’re so glad we could get that gas regulator sorted for you quickly and safely. Gas safety is something we take very seriously, so it’s rewarding to hear you’re a 'happy chappy' and back on the road. We truly appreciate you choosing Ace Mobile Safety Certificates for the second time—see you for round three whenever you need us

Rated 5 out of 5 stars

Brad is awesome

Brad is awesome

20 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We agree—Brad is a legend and a huge part of our team. We’ll be sure to pass your kind words along to him; he’ll be stoked to hear it! Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Great honest guy

Great honest guy. Will happily go through him again and recommend him to others.

17 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Providing an honest, professional service is what we strive for every day. We’re thrilled to hear you’ll be using us again and recommending us to your friends. Thank you for supporting Ace Mobile Safety Certificates

Rated 5 out of 5 stars

On time

On time. Even early! Good fast service

17 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you! We know your time is valuable, so we always aim to be prompt—or even a little early whenever the traffic allows! We're glad we could provide the fast service you were looking for. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Really nice easy going guy that was…

Really nice easy going guy that was practical, thourough & understanding. Will definitely use ACE again. Thanks

16 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Being thorough while remaining easy-going and understanding is exactly how we like to do business. It’s great to know we've earned your trust for future services. Thank you for supporting ACE Mobile Safety Certificates

Rated 5 out of 5 stars

On time great communication and…

On time great communication and explained more on our situation with a Wovi car great service will be recommending you

15 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

We really appreciate the kind words! Providing clear communication and on-time service is what we strive for, especially with more complex inspections like WOVI vehicles. It was a pleasure assisting you, and we’re so glad you had a great experience. Thank you for supporting Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Happy Customer

Service was on time and well priced

8 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We know our customers value their time and their hard-earned money, so we make it a priority to be both punctual and fairly priced. We’re glad we could help you out. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Best service guy ever

Service guy came was friendly and very easy to deal with

2 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Wow, 'best service guy ever'—that’s what we love to hear! Providing a stress-free and friendly service is exactly what we aim for. We’re so glad we could make the process easy for you. Thank you for the 5-star review and for supporting Ace Mobile Safety Certificates

Rated 5 out of 5 stars
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your feedback! We really appreciate it. We always aim to deliver exactly what we promise, so it’s great to hear that reflected in your experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Easy

Easy, prompt and punctual , Brad was awesome 👍

9 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for your kind feedback! We’re glad to hear the process was easy and prompt, and that Brad made a great impression. We’ll be sure to pass your lovely comments on to him 😊

Rated 5 out of 5 stars

amazing customer service and friendly

amazing customer service and friendly. On time everytime.

1 April 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your wonderful feedback! We’re so pleased to hear you found our service friendly and reliable, and that we’re consistently on time. We truly appreciate your support 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look