ACE Mobile Safety Certificates Reviews 

2,626
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 350 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently highlight the prompt and punctual arrival of professional technicians who conduct thorough vehicle and caravan inspections directly at home with remarkable efficiency. Reviewers also deeply appreciate the seamless online booking process, flexible scheduling options, and the exceptionally friendly and helpful support provided by the office team over the phone. However, some reviewers were not happy with communication details during scheduling, office interactions, and overall appointment coordination. A few consumers noted occasional unexpected issues regarding staff follow-up, differing technician instructions, and specific safety inspection requirements.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the team for being prompt, professional, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently prompt,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting an impeccable, friendly, and... See more

Booking process

Users describe positive interactions with booking_process, highlighting that scheduling appointments is... See more

User experience

Customers consistently note positive experiences with user experience, highlighting it as an easy, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to me over the phone while standing next to the vehicle to check any specific issues that I had. Once the report came through, which was received within an hour and very detailed , was able to c... See more

Company replied

Rated 5 out of 5 stars

Incredible service! Fitted us in last minute, did a sensational job and the gentleman that came out was super helpful. Can not recommend enough. We won’t be going anywhere but here from now on!

Company replied

Rated 5 out of 5 stars

The quote and booking was instant via text and they could book us in the next day. Communication on the day was great with a phone call 15 minutes prior to attending. Professional and efficient serv... See more

Company replied

Rated 5 out of 5 stars

The customer service was impeccable from start to finish. Brad and Matt arrived to do a RWC and Gas Cert on my camper and were so friendly and professional. My little camper trailer is a first... See more

Company replied


Company details

  1. Vehicle Inspection

About ACE Mobile Safety Certificates

Written by the company


Ace_mobile

About Us

Ace Mobile Safety Certificates provides mobile vehicle inspection services across the Gold Coast & Tweed Area. We come to your vehicle wherever it is located, be it at home, at work, or a parking lot. Our fast and reliable services include:
  • Roadworthy Certificate (RWC)
  • Certificate of Inspection (COI)
  • Taxi & Uber Inspections
  • Gas Certificate
  • Pre-Purchase Inspection
  • HVRAS Inspection

Ace_background

We love customer-friendly solutions! For many of our services, we are able to issue Digital Certificates to transfer or renew vehicle registrations online. Our dedicated inspectors represent the value of small local businesses. Check out our 5-star reviews.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(2,626)

340 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast responce,

17 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thanks so much for your great feedback and recommendation! We really appreciate it 👍

Rated 5 out of 5 stars

On time

On time
Friendly
Helpful
professional

17 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! Being on time, friendly, helpful, and professional is exactly the standard we hold ourselves to on every single job. We're thrilled to hear we hit the mark for you. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Very knowledgeable technician

Very knowledgeable technician, did a fantastic job.

16 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! We pride ourselves on having a highly trained, knowledgeable team, so it’s fantastic to hear that our technician did such a wonderful job for you. We truly appreciate the feedback. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Awesome service

Awesome service. Reliable professional and well priced.

Great company.

15 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! Hearing that we are a 'great company' means the absolute world to our team. We work hard to stay reliable, professional, and well-priced for our local community, so we're thrilled to know we hit the mark for you. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

On time, very efficient and helpful.

On time, very efficient and helpful

9 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much for the feedback! We know your time is valuable, so being right on time and keeping the inspection efficient and helpful is always our main goal. We're thrilled to hear you had a great experience. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Great costumer service

Great costumer service! Strongly recommend!

15 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! We look after our customers as our top priority, so receiving a strong recommendation like this absolutely makes our day. We truly appreciate your support. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Best price

Best price, fast service and friendly. The technician was great! Can't ask for more!!

15 June 2026
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Reply from ACE Mobile Safety Certificates

Wow, thank you so much! Hearing 'can't ask for more' is the ultimate compliment for our team. We work hard to offer the best prices alongside fast, friendly service, so we're thrilled our technician delivered exactly that for you. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Very Professional & friendly service

Very Professional & friendly service

15 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much! We always aim to combine top-tier professionalism with a warm, friendly attitude, so we're thrilled to hear we hit the mark for you. We truly appreciate the feedback. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much! We know your time is valuable, so being efficient, reliable, and right on schedule is exactly what we aim for on every single job. We truly appreciate the feedback. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

Communication was great

Communication was great, turned up on time

12 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you so much for the feedback! We know there's nothing worse than being left wondering when a service will arrive, so keeping communication clear and turning up right on time are top priorities for us. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

They are fast and reliable and do a…

They are fast and reliable and do a fantastic job at inspections.

17 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the fantastic review! We work hard to ensure our inspections are always fast and reliable without ever cutting corners on safety. We're thrilled to hear you had a great experience. Thanks for choosing Ace Mobile Safety Certificates

Rated 5 out of 5 stars

On time and professional

On time, professional, thorough and friendly. Highly recommended

13 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you so much for the fantastic review! Arriving right on time, keeping things professional, being thorough with our safety checks, and bringing a friendly attitude is exactly what we strive for on every single job. We truly appreciate your high recommendation. Thanks for choosing Ace Mobile Safety Certificates.

Rated 5 out of 5 stars

Good service and profesional

Good service and profesional

11 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your kind feedback. We appreciate your support and are glad you were happy with our service.

Rated 5 out of 5 stars

All good thanks

All good thanks

11 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your kind feedback. We appreciate your support and are glad you were happy with our service.

Rated 5 out of 5 stars

I have used Ace for the last of my five…

I have used Ace for the last of my five roadworthy. Since using Ace it’s just made it so simple, reliable, and does exactly what I want, good honest service.,

11 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you for your continued support and kind feedback. We’re glad to hear you find our service simple, reliable, and honest, and we truly appreciate your trust in ACE.

Rated 5 out of 5 stars

Would highly recommend …

Csilla was very helpful with booking and Gary who did the inspection was punctual, polite and explained everything when he attended the inspection.

12 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you for your kind feedback. We’re glad to hear Csilla was helpful with your booking and that Gary provided a punctual, polite, and clear inspection. We appreciate your support.

Rated 5 out of 5 stars

Really great service

Super easy to schedule, the mechanic was on time and very personable, your pricing was competitive, got the certificate straight away.

5 June 2026
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Reply from ACE Mobile Safety Certificates

Thank you for your great feedback. We’re pleased to hear the booking was easy, the mechanic was punctual and personable, and that you were happy with our pricing and quick certificate delivery.

Rated 5 out of 5 stars

very easy to book and confirm time that…

very easy to book and confirm time that suited me, inspector arrived on time and completed inspection.

9 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Thank you for your feedback. We’re pleased to hear the booking was easy, the time suited you, and the inspector arrived on time and completed the inspection smoothly.

Rated 5 out of 5 stars

Your inspector was on time and very…

Your inspector was on time and very helpful he even fixed the intercator that wasn’t working very happy!cheers Rob

9 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Hi Rob,

Thank you for your message, we really appreciate your feedback.

I’m glad to hear the inspector arrived on time and was helpful, and even assisted with fixing the indicator issue. I will make sure to pass your kind words on to him.

We’re very pleased you’re happy with the service.

Rated 5 out of 5 stars

I HAVE BEING IN BUSINESS FOR MANY…

I HAVE BEING IN BUSINESS FOR MANY YEARS, AND UNDERSTAND THE CHALLENGES THAT COME WITH THAT COMMITMENT.
I HAVE CHOSEN TO USE ACE MOBILE SERVICE ON THE LAST THREE OCASSIONS.
BECAUSE MY PREVIOUS PROVIDER RETIRED.
I WILL NOW STAY LOYAL WITH MY CHOICE AFTER MATTHEW'S RETIREMENT.
WHICH IS ACE. BRAD AND MATTHEW WERE ON TIME IF NOT A FEW MINUTES EARLY. TO INSPECT MY VEHICLE AND PROVIDE A RWC AND GAS CERTIFICATE, THEY ARE BOTH POLITE AND PROFESSIONAL AND CONTINUED WITH WHAT NEEDED TO BE DONE.
I DON'T NORMALLY PROVIDE FEEDBACK OR REVIEWS, AS I DON'T TRUST THEM WHEN I READ THEM. HOWEVER WHEN I OPENED MY MAIL THIS MORNING AND SAW A MESSAGE FROM ACE REQUESTING FEEDBACK ON MY EXPERIENCE .
I FELT COMPELLED TO SPEND A FEW MINUTES OF MY TIME IN REPLYING.
THEY SEEM TO BE AVAILABLE SIX DAYS A WEEK . AND CAN ALSO BOOK ONLINE AND THEY WILL RESPOND EVEN ON THE WEEKEND.
I AM IN MY MID SEVENTIES, SO WE APPRECIATE THE GOOD OLD FASHIONED VALUES OF OUR GENERATION. TIMES HAVE CHANGED. IT IS NOW HARD TO FIND HONESTY. INTEGRITY. RELIABLE. AND COMMUNICATE. ENOUGH SAID. GOOD LUCK ACE TEAM. IN THESE DIFFICULT TIMES OF 2026.

8 June 2026
ACE Mobile Safety Certificates logo

Reply from ACE Mobile Safety Certificates

Hi,

Thank you so much for taking the time to share such thoughtful feedback. It truly means a great deal to us.

We’re very pleased to hear that you’ve chosen to continue with ACE Mobile Safety Certificates and that your experiences with Matthew, Brad, and our team have all been positive. Reliability, professionalism, and clear communication are values we work hard to maintain, so it’s especially rewarding to know this has come through in your service.

We also sincerely appreciate your kind words about our availability and responsiveness. Your support and trust over multiple bookings is genuinely valued.

Thank you again for your loyalty and for sharing your experience with us—it is greatly appreciated.

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