The service from Ace Frames is absolutely IMPECCABLE!! I ordered the Buy1Get1free deal for me and a mate and they came the next day sent me signed for and tracked Great communication from Ace Frames.... See more
Company replied
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See what reviewers are saying
I ordered two pairs 3 months ago and I haven’t received I been trying to reach them out since then and they keep ignoring my messages on ig or emails. I tried messaging them on ig from different accou... See more
Company replied
At 1st i was sceptical due to some off reviews however they were complete lies. The glasses were very high quality and the design of the box and way to assemble it was spectacular. I received it 5 day... See more
Litt quality at an affordable price. Will deffo be buying again. The exclusive ace frame II look so premium. Customer service was pattern too. A quick DM on insta and got a reply asap
Company details
Written by the company
Welcome to Ace Frames UK, a premium sunglasses company born and bred in the UK. Our brand is all about celebrating the vibrant, driven spirit of young individuals who are passionate about fashion and style. We are dedicated to bringing you the latest trends and designs in sunglasses, crafted from high-quality materials and finished to the highest standards. Join us on our journey as we strive to inspire and empower the next generation of fashion-forward individuals. Tag us on instagram to be featured @aceframesuk
Contact info
86-89 Paul Street , EC2A 4NE, london, United Kingdom
- 07934873941
- aceframesuk@gmail.com
- aceframes.co.uk
3.7
Average
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very good quality and good…
Very good quality and good communication amongst seller definitely recommend!
28 July 2021
Sick glasses
Sick glasses, look fresh ,came in delivery a bit late but was worth the wait. Would definitely buy again!!!!
25 July 2021
Unprompted review
Reply from Aceframes
We appreciate the fair feedback , we had a small delay but we are back on track
Fast replies and very polite.
14 July 2021
It’s quality product,quick and…
It’s quality product,quick and efficient .I will definitely recommend .
25 June 2021
Mad glasses still
22 June 2021
thought the delivery was 2-4 days but…
thought the delivery was 2-4 days but it was 2-6 but 5 stars because it was in good condition,
very nice glasses
18 June 2021
Unprompted review
Reply from Aceframes
We apologies for the this but according to the tracking it arrived in 2 working days but when ordering over the weekend takes longer due to Saturday and Sunday not being working days
With tge two lines on my glasses that…
With tge two lines on my glasses that goes on my ears one is normal but the other one is looking at another direction
17 June 2021
Reply from Aceframes
Maybe you need to make adjustment on ear pieces to make them suitable for you if you could you please contact us on Instagram @aceframesuk to resolve the issue
Great customer service
I’ve had great customer service from them about several enquiries before and after ordering and were able to answer all and assist me.
11 June 2021
Unprompted review
It’s comfortable to wear
It’s comfortable to wear, comes with a nice box with it where you can put your glasses in a safe place.
11 June 2021
Amazing communication
Amazing communication.
The communication was quick and considerate. Amazing brand. Amazing product. Amazing owners x
7 June 2021
Great service and nice glasses
7 June 2021
Best pair of sun glasses yet
2 June 2021
Shipping
Shipping on the item that I bought took over the standard shipping time, even though I live overseas and think that is usual, I never got any shipping updates on my package. I would recommend you to probably buy from somewhere else if you can’t wait for your package to arrive.
31 May 2021
Reply from Aceframes
We apologies for the inconvenience caused by this but you are able to track the order with the tracking number already given to you for you track Your Update on the parcel but we have photographic proof that you didn’t claim your parcel from the customs
I ordered two pairs 3 months ago and I…
I ordered two pairs 3 months ago and I haven’t received I been trying to reach them out since then and they keep ignoring my messages on ig or emails. I tried messaging them on ig from different account and they responded but when I ask about my order they ignore me. I wouldn’t encourage anybody to order from these people.
31 May 2021
Unprompted review
Reply from Aceframes
We had sent you a refund and told you that we unable to do your order due to it being a pre-Order being overwhelming and we also did a sent a refund notification twice to show that we have sent you a refund if there’s any other ways we can help please email us at aceframesuk@gmail.com
The frames came in good quality and the…
The frames came in good quality and the service was extremely good and I will order more frames from here soon
20 May 2021
The glasses are really good quality
The glasses are really good quality , very good on price too
14 May 2021
Unprompted review
Absolutely beautiful,very kind.
27 April 2021
I really enjoyed the glasses
I really enjoyed the glasses. Both the glasses and the case were in great quality.
26 April 2021
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