The shopping experience itself was flawless. The dress fit perfectly and I loved the material, however you would think in this day and age with women constantly bemoaning the lack of pockets in dresse... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The shoulder bag is very versatile. It has the shorter double straps or the adjustable single wider strap which will be useful if the bag is heavy or I'm wearing it for a long time. It can be worn on... See more
Very quick delivery as promised, delighted with my bag as it exactly what I was looking for. Well made, good size and the double zip pockets and magnetic middle button close compartment are roomy enou... See more
Used the click and collect service, which was extremely quick. Bag is exactly as described on the website and will be perfect for summer holidays as will go with all outfits and plenty room for purse... See more
Company replied
Company details
- Fashion Accessories Store
- Bag Shop
- Bags and Luggage Store
- Handbags Shop
- Jewelry Store
- Women's Clothing Store
Information provided by various external sources
New women's fashions accessories have landed! Our Accessorize bags, purses, jewellery, shoes, accessories, gifts and beachwear will get you up-to-the-moment.
Contact info
United Kingdom
- accessorize.com
4.2
Great
290 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first time ordering on Accessorize…
My first time ordering on Accessorize and it really ticked my boxes. It's a really enjoyable website to look around for items you may fancy. I bought some bits and bobs for my holiday. Lovely products at reasonable prices. I will definitely order again so it's a big 10/10 from me!!!
19 April 2026
Left some of my order out of bag
Left some of my order out of bag. Nightmare to return as they hadn’t any paperwork in the bag and the store had poor coverage, so I couldn’t retrieve the online order in my emails. Won’t be purchasing online again.
17 April 2026
Clear photos
Clear photos. Easy access to payment. On time delivery from a pleasant courier. Thank y ou.
17 April 2026
Great customer service today over the…
Great customer service today over the phone with customer service with help re-reordering 10/10
21 April 2026
Fab!
Very website to navigate. Found what I was looking for with ease and check out was straight forward also. Delighted with the super fast delivery.
17 April 2026
Was exactly as shown
Was exactly as shown, so soft leather bag, my daughter was thrilled with it. Really recommended
17 April 2026
Pretty and comfortable
I get a fresh pair of these each year for holidays and they are ideal. New variations come out every year and these are especially pretty with little shells and pearls. Speedy delivery to a store nearby.
16 April 2026
Wrong item delivered
Wrong item delivered - no paperwork included for returns - just in the process of working out how to do this
16 April 2026
Good customer service and very helpful
Good customer service and very helpful
Thank you
16 April 2026
Very elegant fascinator
Ease of ordering along with a good discount code. I ordered a fascinator for my sons wedding in the summer, very delicate and elegant.
16 April 2026
Wanted a layered silver necklace for a…
Wanted a layered silver necklace for a friend, it arrived well packaged and looks very pretty and sparkly
16 April 2026
My order was processed quickly and…
My order was processed quickly and ready to collect.
17 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Beautiful unique accessories ✨️
Beautiful unique accessories ✨️ honestly bit expensive for some items I only get accessories on sale honestly ✨️ but very good condition....
17 April 2026
Reply from Accessorize USA
We appreciate your feedback and are glad you find our accessories beautiful and unique. We acknowledge your thoughts on the pricing and are happy the items you purchased were in good condition.
Very good nice bag I like it
15 April 2026
I haven’t received my bag
17 April 2026
Reply from Accessorize USA
Hello, thank you for your review, if your order timeframe has been and gone please reach out to our team at customerservices@monsoon.co.uk and they will be happy to help. Please be aware that our delivery timeframe at this time is 2-4 working days and this does not include weekends or bank holidays.
In the meantime, you may still receive a Trustpilot review request as we are asking customers for feedback regarding their experience on the site. This is not a product review which you will receive separately.
We hope that this is of some assistance. Accessorize
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.