I needed to replace motor of Access roller garage door which had given me sterling service for over 20 years. After considering the options and warranty terms I opted for replacement and a new Seceu... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Superb German Quality Garage doors of the colour of your choice! The mechanism is so smooth, wireless remotes work perfectly and the garage was converted into a near sealed area by experts in a few ho... See more
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The process with Access Garage Doors was seamless from enquiry through to delivery. I had a slightly complicated garage door replacement due to restrictions with pipework, and another company had... See more
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John their senior technician and appointed for this installation of existing Hormann sectional garage doors was amazing. He technical knowledge of these type of garage doors was amazing. He worked ver... See more
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Company details
About Access Garage Doors Ltd.
Written by the company
Since 1976, Access Garage Doors has helped homeowners throughout London and the South East of England improve, secure and enhance their properties with quality home improvement products and expert installation services.
With over 50 years in business, we specialise in the supply, installation, repair and automation of top quality garage doors, including up and over, sectional, roller, side-hinged and bespoke garage door solutions. We also offer enviable entrance doors, award-winning awnings, designer pergolas and other premium products designed to make homes more attractive, practical and secure.
Our experienced teams work with leading UK and European manufacturers, giving customers access to a wide choice of styles, finishes, colours, security features, insulation options and automation systems. Whether you are looking to improve kerb appeal, increase security, make daily use easier with remote control operation, improve thermal performance or find a solution that suits a specific budget, we aim to offer clear advice and dependable service from start to finish.
We provide professional surveys, expert installation, reliable repair services and helpful aftercare through our local branches across the South East.
We offer FREE SURVEYS on all new installations, giving you the opportunity to discuss your requirements directly with an expert in the comfort of your own home.
FREE SURVEYS ON ALL NEW INSTALLATIONS
Written by the company
- Get help choosing your new home improvement solution by one of our experts, at the comfort of your home.
- Book a Free, No Obligation Survey and one of our experts will assess your property, discuss your requirements and offer the best possible or a variety of solutions.
Contact info
Genesis House, Priestley Way, RH10 9PR, Crawley, United Kingdom
- 0800 716 569
- info@accessgaragedoors.com
- accessgaragedoors.com
4.8
Excellent
683 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and problem solved rapidly.
17 July 2026
Reply from Access Garage Doors Ltd.
Hi John Patrick, thank you for the 5-star review. We’re really pleased we could respond promptly and get the problem sorted quickly. We’ll be happy to help again whenever needed.
Excellent Service
Excellent Service. Came when expected and fixed the problem quite quickly.
A little pricy as an hourly rate (pre-agreed so not a surprise), but got the job done.
22 July 2026
Reply from Access Garage Doors Ltd.
Hi Alan, thank you for the 5-star review. We’re really pleased we could attend as expected and get the problem sorted quickly. We appreciate your comments on the cost too, and we’re glad our charges were clear before the visit. We’ll be happy to help again whenever needed. Thanks again for choosing Access Garage Doors.
Delivered and fitted efficiently and I…
Delivered and fitted efficiently and I am happy with the product and the company.
Well done
22 July 2026
Reply from Access Garage Doors Ltd.
Hi Robert, thank you for the 5-star review. We’re really pleased everything was delivered and fitted efficiently, and that you’re happy with the finished product and service. Thanks again for choosing Access Garage Doors.
Initial good advice
Initial good advice, very supportive and helpful and responsive to meet our needs. The delivery and installation undertaken was within the time frame advised. The installation of the large garage door gave us confidence with the Company to proceed to the replacement of existing awnings. The whole experience was carried out professionally and all debris removed and the premises were left clean and tidy. All operatives were polite, helpful and friendly. We have no hesitation of using or recommending this Company.
14 July 2026
Reply from Access Garage Doors Ltd.
Hi Mr Whittaker, thank you for such a lovely 5-star review. We’re really pleased the first installation gave you the confidence to come back to us for the awnings too - that means a great deal. It’s wonderful to hear the advice, communication and installation all felt professional and well handled, and that the team left everything clean and tidy afterwards. Thanks again for choosing Access Garage Doors, and for being happy to recommend us.
Adjustments to double locking garage doors.
Everything explained at the outset. Engineer came on time, a couple of days after my initial call. He was very pleasant and quickly made the adjustments to the locking system to enable easy ACCESS to the garage. Many thanks for speedily and efficiently sorting the problem.
20 July 2026
Reply from Access Garage Doors Ltd.
Hi Allan, thank you for the 5-star review. We’re really pleased we could get the locking system adjusted quickly and make the garage easier to use again. It’s lovely to hear everything was explained clearly and that you were happy with the service. Thanks again for choosing Access Garage Doors.
Reply from Access Garage Doors Ltd.
Hi Richard, thank you for the 5-star review. We’re really pleased everything ran to time and that you were happy with the service. Thanks again for choosing Access Garage Doors.
Up and over garage door repair.
Your operative was extremely efficient and solved my problem to my satisfaction.
20 July 2026
Reply from Access Garage Doors Ltd.
Hi Paul, thank you for the 5-star review. We’re really pleased we could get the issue with your up-and-over door sorted efficiently and to your satisfaction. Thanks again for choosing Access Garage Doors.
Company was efficient
Company was efficient, with good communication and the installation went well. Customer service was refreshingly good
16 July 2026
Reply from Access Garage Doors Ltd.
Hi Mr Wyles, thank you for the 5-star review. We’re really pleased everything was handled efficiently and that you felt well informed throughout. It’s lovely to hear the customer service stood out too - that means a lot to the team. Thanks again for choosing Access Garage Doors.
Reply from Access Garage Doors Ltd.
Hi Sean, thank you for the 5-star review. We’re really pleased you were happy with the service and that the fitter looked after everything professionally and efficiently. Thanks again for choosing Access Garage Doors.
The service generally was good…
The service generally was good throughout along with the communication & install , installer was polite clean & tidy
I was looking after this for my mum who is also happy with the installation
17 July 2026
Reply from Access Garage Doors Ltd.
Hi Jeffrey, thank you for the 4-star review. We’re really pleased the service, communication and installation all went well, and that your mum is happy with the finished result. It’s also lovely to hear the installer was polite and left everything clean and tidy. If there’s anything you feel we could have done to make it a 5-star experience, please do let us know - we’re always happy to listen and improve. Thanks again for choosing Access Garage Doors.
Reply from Access Garage Doors Ltd.
Hi Mr Ahmad, thank you for the 5-star review. We’re really pleased you’re happy with the quality of your garage door and that everything arrived on time. Thanks again for choosing Access Garage Doors.
Arrived on date and time agreed
Arrived on date and time agreed. Fixed the door promptly. Helpful couple of staff that did the work. All neat and tidy. Reasonable charges.
15 July 2026
Reply from Access Garage Doors Ltd.
Hi Alan, thank you for the 5-star review. We’re really pleased everything was completed on time, neatly, and at a price you felt was reasonable. It’s great to hear the team were helpful on the day too. Thanks again for choosing Access Garage Doors.
prompt service
prompt service, surveyor came measured up, office then gave date for installation.
Installation completed on agreed date.
All hassle free.
14 July 2026
Unprompted review
Reply from Access Garage Doors Ltd.
Hi Steve, thank you for the 5-star review. We’re really pleased everything was arranged promptly and completed on the agreed date without any hassle. Thanks again for choosing Access Garage Doors.
Reply from Access Garage Doors Ltd.
Hi Mrs Woo, thank you for the 5-star review. We’re really pleased you were happy with the service and that everything was handled efficiently. Thanks again for choosing Access Garage Doors.
Excellent service
Excellent service. Prompt, no fuss. Garage door fixed as requested. Highly recommend
11 July 2026
Reply from Access Garage Doors Ltd.
Hi John, thank you for the 5-star review and recommendation. We’re really pleased we could get your garage door sorted quickly and without any fuss. Thanks again for choosing Access Garage Doors.
Excellent doors and excellent service
10 July 2026
Reply from Access Garage Doors Ltd.
Hi Mr Singh, thank you for the 5-star review. We’re really pleased you’re happy with both the doors and the service. Thanks again for choosing Access Garage Doors.
Highly Recommended
John was very helpful from start to finish and we couldn't be happier with our new garage door.
6 July 2026
Reply from Access Garage Doors Ltd.
Hi Steve, thank you for the 5-star review and recommendation. We’re really pleased John looked after you so well throughout, and that you’re so happy with your new garage door. Thanks again for choosing Access Garage Doors.
Reply from Access Garage Doors Ltd.
Hi Nicola, thank you for the 5-star review. We’re really pleased you’re happy with your new awning and the installation. Thanks again for choosing Access Garage Doors (Access Awnings).
Fast, thorough, and professional
I rang up, explained the problem, and they were helpful, professional and arranged for someone to come out the following week. My issue was fixed in 15 minutes, they happily answered all my questions, and gave me advice on looking after my garage door (lubrication etc). Really can't fault the service.
27 April 2026
Unprompted review
Reply from Access Garage Doors Ltd.
Hi Rhys, thank you for the 5-star review. We’re really pleased you found the team helpful and professional from the first call, and that we could get someone out quickly to sort the issue. Great to hear everything was resolved efficiently, your questions were answered, and the aftercare advice was useful too. Thanks again for choosing Access Garage Doors.
Great service all round
Access were ready to answer my questions at any time; the showroom is invaluable for seeing the product itself; they held onto the door until I was ready to install without quibble; installers came on time, installation was completed in good time and waste was cleared; they gave a quick tutorial on the workings and the controllers, many thanks.
14 May 2026
Reply from Access Garage Doors Ltd.
Hi Andrew, thank you for the 5-star review. We’re really pleased the whole experience felt easy and well supported - from having your questions answered promptly, to being able to view the door in person, and then fitting everything at the right time for your project. Great to hear the installers arrived as planned, completed the job efficiently, cleared everything away, and took you through the controls before leaving. Thanks again for choosing Access Garage Doors.
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