If you’re looking for the BEST insurance agent, stop searching—Crystal Hernandez is the one you need! She’s awesome, knowledgeable, and makes the entire process effortless. Crystal doesn’t just sell... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Written by the company
Acceptance Insurance has been helping people save money on car insurance for over 50 years. We specialize in finding policies tailored to the specific needs and budgets of all drivers, regardless of their driving history. Get a free quote today!
7711 Center Ave, Suite 200, 92647, Huntington Beach, United States
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service with great information. Very public oriented
Speedy reply, patience, polite, thorough...That's everyone I've dealt with had a positive attitude!
My experience was a greatest experience at the agent was very friendly and nice.
The ladies were very friendly knew what to get me in my quote offered me extra coverage. The experience was well worth the visit to them. Anyone who needs insurance go to North 1 Acceptance insurance office.
The representative that assisted me with establishing my insurance policy on 4/9/2026 was patient and attentive. The representative benefits her name Amari cooper failed to follow up with me and missed the sale opportunity for me to sign up with my insurance policy through him.

Reply from Acceptance Insurance
I would definitely recommend working with this group. Kaitlyn was particularly helpful in getting me into a policy that I could afford.

Reply from Acceptance Insurance
Get quotes and great services and great customer service

Reply from Acceptance Insurance
They definitely meet me right where I was at. After shopping around I made my way back to Acceptance. Im a satisfied customer 😊

Reply from Acceptance Insurance

Reply from Acceptance Insurance

Reply from Acceptance Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.