ABYstyle Reviews 71

TrustScore 3.5 out of 5

3.4

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Company details

  1. Gift Shop
  2. Collectibles Store
  3. Decoration and Interior Design Store
  4. Figurine Shop
  5. FMCG Manufacturer
  6. Gift Basket Store

Written by the company

Créée en 2007, ABYstyle est la marque n°1 en Europe des produits dérivés pop culture sous licences officielles. Nous exploitons aujourd’hui plus de 250 licences autour de vos univers préférés : One Piece, Dragon Ball, Naruto, Harry Potter, Star Wars, Jurassic Park, Game of Thrones, Rick et Morty, Friends, Pokémon, League of Legends... Créée par des fans pour des fans, ABYstyle met un point d’honneur à vous proposer des produits officiels originaux et de qualité !


Contact info

3.4

Average

TrustScore 3.5 out of 5

71 reviews

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1-star

Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I FREAKING LOVE IT!!!

the mousepad looks amazing very vibrant colours and it doesnt slip around on the table its amazing quality. it was fast shipping to sweden with no problems thank you!

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Order "lost" and no help from customer service

I placed a £40+ order in october. It has still not arrived as of today (Dec 15th). Numerous emails to customer service of both the shipping company and Abystyle have gone completely ignored. Horrible customer service, can't comment on the quality of the product, but I'd assume by this experience it's very poor

15 December 2025
Unprompted review
Rated 3 out of 5 stars

The glass looks great but there is a…

The glass looks great but there is a major error on the date when Marty travels back home. On the glass and on the packaging under "LAST TIME DEPARTED" it says he travels back home on Nov 05 which is wrong, he travels back home on Nov 12.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

They scammed me on 38.39€ DONT BUY!!

Horrible, SCAM! I ordered some One piece banners for 38.39€. They say they’ve shipped the items and gave me invalid tracking link. I’ve emailed them multiple times to give me either a valid link to the items so I can track them or give me a refund but they don’t answer you on emails.
I had to go to another tracking website 17track there I can see the items have been ”temporarily in storage” repeatedly over several days. The destination is listed as Unknown. This such a scam
DO NOT RECOMMEND! ITS A SCAM

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience!

I couldn't be happier with my order from ABYstyle! The website is super easy to navigate and has a fantastic selection of officially licensed merchandise from all my favorite franchises. I ordered a few items (a mug, a t-shirt, and a figure), and everything arrived quickly, well-packaged, and exactly as described.

The quality is top-notch — the designs are awesome and true to the original series. Big shoutout to the customer service team as well: I had a question about sizing and got a friendly, helpful reply within 24 hours.

I'll definitely be ordering again soon. Highly recommended for any pop culture fan. Thank you, ABYstyle!

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Damaged product + no communication

The frame arrived damaged and after two weeks and several messages, I haven't received any response from the website. What am I supposed to do with an unusable product?
A very bad website.

18 April 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Hello,
We are truly sorry to hear that you received a damaged product and haven’t received a response yet.
Our team does its best to reply to all customer messages as quickly as possible, but in some cases, delays may occur.
Please rest assured that your request has been taken into account and that a solution will be provided shortly.
We sincerely apologize for the inconvenience.
The ABYstyle team

Rated 3 out of 5 stars

Items arrived damaged and missing

Items arrived damaged, and the support team aren’t very quick to respond. Half my order is either unusable from breakage or else completely missing.

Some items are listed on site as “x2” and only received one.

EDIT: Now in their response they’re claiming it was an error on the site. Then why did the invoice I received with my damaged items also state “x2” in the item description, with a value of 3 under quantity? That math doesn’t math well. I wouldn’t have ordered them if it was clearly stated anywhere that it was only a single item.

EDIT 2: Do I really need to start quoting EU regulations on consumer protection? You had the item listed as x2 on site, an error on your part, I can understand. But had I known I would only receive half of the expected amount inferred from the error that was NOT made clear to me until this thread of communication, I would not have purchased the items. My invoice shows the item’s description as x2 with a quantity of 3. So I’m not sure how you expect me to assume your mistake was rectified at any point until you replied to this post. I have received a credit note for the damaged items and appreciate that, but the rest of my purchase I now feel I was misled into carrying out. You cannot list an item’s incorrect quantity, fix it after I’ve bought them on the assumption of receiving that amount, and then expect me to stay quiet for not having my expected order fulfilled. You could have emailed or called before the order was packed to advise me of the error and even then I’d have probably cancelled the glasses. I’m not being inconvenienced for something I had no fault in. It’s also highly annoying I’m having to communicate through this channel. Your support team fail to answer their phone or even send emails. I’ve got three open messages on my order on your site and have received nothing from you but the automated email from the initial credit not after the damaged items.

27 March 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Hello!

Please note that the “x2” in the product description does not indicate the quantity you will receive. It was due to a technical issue that has since been corrected. The actual quantity of the product is clearly displayed in your cart at checkout and when you finalize your payment. We’re sorry if this may have caused any confusion.

We are doing our best to respond to all our customers as quickly as possible. Unfortunately, some items may get damaged during shipping, which is why we offer refunds in such cases.

If you need assistance, please feel free to submit a request through our website or your ABYstyle account.

Thank you for your understanding.

EDIT: The error concerns only the mention of 'x2', this should not have been included in the product title. However, rest assured, You did order 3 glasses on your invoice, and you received 3 glasses. Everything is clearly shown in the photos. If there is an issue with your order, we can offer you a refund. Our customer service team will handle your request promptly.

EDIT 2 : We understand your position, we will inform our customer relations team to compensate you for this misunderstanding, we apologize again for this inconvenience.

The ABYstyle team

Rated 5 out of 5 stars

Devil Fruit replicas

I just received the One Piece Devil Fruit Replicas and I am obsessed. They look so good and the quality is amazing. Please, please continue making more of these with other Devil Fruits.

8 March 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Thanks for your comment. :)

Rated 1 out of 5 stars

awful

I wrote a review of a jar that snapped in my hand, they wrote a response that i should write an email to have a compensation, which i did but i had no answer, and on top of this, i had ANOTHER JAR THAT THE HANDLE SNAPPED AGAIN IN MY HAND, these products are utterly awful and the answers of costumer service looks like they are mocking at you.

24 February 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Dear Customer,

We are sorry that you purchased a defective product. Our customer service will come back to you very soon to compensate you.

The ABYstyle team.

Rated 3 out of 5 stars

three posters cracked

I ordered three posters that are very good quality BUT they came in a weak cardboard box which got the posters to crack due to shipping.

28 January 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Dear Customer,

We are sorry that you received defective products. Do not hesitate to contact our customer service to obtain compensation.

The ABYstyle team.

Rated 4 out of 5 stars

Fast and smooth delivery

Fast and smooth delivery

1 thing I disliked is that I didn’t have an ETA on when my package would arrive, all I knew was what country it was in atm.

20 January 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Hello, thank you for your commentary. :) In general, for an international shipment, our carrier announces a delivery time of 4 to 8 days (depending on the time of year and the destination country). Have a nice day.

Rated 3 out of 5 stars

Hello

Hello, I ordered a shipment from your site. I should have chosen to ship to America, but I made a mistake and chose France. Is it possible to redirect the shipment to America, please? I paid the full amount for the wonderful things I bought from you. Please help me.

16 January 2025
Unprompted review
ABYstyle logo

Reply from ABYstyle

Hello,

We have a website dedicated to our customers in the USA: https://abystyle.us/

We invite you to order your products directly from this website because we do not ship from Europe to the USA.

Thank you for your understanding.

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