Absolute Pest Control Reviews 

211
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We thought we had mice, but when Josh, the Absolute representative, came to examine the area, he immediately determined that bats were the source of the droppings which we had noticed. He very thorou... See more

Company replied

Rated 4 out of 5 stars

After the first visit, we saw NO mouse evidence after only about 5 days! Both technicians were friendly, careful and knowledgeable about the process of ridding our building of mice. I will not hesit... See more

Rated 5 out of 5 stars

I recently had to call for service after spotting some carpenter ants on my home a month after their quarterly visit. The phone center was able to find a tech person to come to my house within hours... See more

Company replied

Rated 5 out of 5 stars

Hi I do not normally write reviews but the service from this company is great Tom the pigeon man knew his business, two staff turned up early and no missed or cancelled appointments. The lads tha... See more

Company replied

Company details

  1. Pest Control Service
  2. Furniture Store

Information provided by various external sources

We are local Pest Management Experts. Based on your technician’s assessment, we’ll recommend a program that is designed to resolve your specific pest issues. Absolute Pest Control takes a modern approach to Pest Management called Integrated Pest Management (IPM), a broad-based approach incorporating practices that minimize risks to health and the environment. Find out more→ We Provide… - Live customer service on phones - Friendly, knowledgeable sales reps - Technicians are NYSDEC certified - Dedicated service techs on each route - Reputation for quality service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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4.6

All reviews

(211)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent. I never have to worry if the technician will come as scheduled. In fact, our technician is Ed. And we will modify our schedule to make sure that Ed is available. He is knowledgeable and does a great job.

20 November 2019
Unprompted review
Rated 5 out of 5 stars

Pleased with their service.

Quick, efficent and affordable. I had a tenant that I had to evict bring in rats. They quickly got rid of them and plugged up all holes and their prices were very reasonable. Plus, they kept me well informed of what they were finding and what needed to be done about it.

14 October 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

We're glad to hear you're satisfied with our work Donna!

Rated 5 out of 5 stars

Excellence and Customer Focus is hard to find.

My experience with this company was outstanding. These gentlemen took the time to explain everything they were doing, why they were doing it and answered every question I had. I truly believe education is also one of the keys to trust. I have had other services from other companies and they did not come close to what this company offers. They were timely and extremely customer focused. Don't wait, don't hesitate, give them a call.

12 October 2019
Unprompted review
Rated 1 out of 5 stars

Unfortunately, bad experience

Unfortunately, our experience was bad. We signed up for annual mice control program and its a sheer waste of time and money. Feedback was given at 2nd visit which was after few weeks of start of program. There was no follow-up from AbsolutePest for 10 months after which I received pestering phone calls to collect amount due. I complained at the poor experience but they do not honor sincere customer feedback. They kept insisting, they did not get my feedback given to their associate at my home. Bad communications on their side and no note-taking for follow-up. They left couple of trays with rodenticide on roof rails and they fell down exposing children to hazardous chemicals. And the mice entryways were not located and sealed permanently. Couple of drain downspouts were stuffed with steel-wool by AbsolutePest and as expected, they came off in few days due to rain storm. So, my home was exposed to mice and we have been suffering. I had to put up my own child and dog-proof bait stations outside my home for perimeter protection and mice traps (child proof d-con and glue pads) inside home. Do not expect them to solve the issue for you.

5 September 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

We are sorry that this customer feels they had a bad experience. Unfortunately, we were unable to collect payment at the time of original service 9 months ago even though ample time was given to make payment. We do provide a 1-year guarantee on our work with free retreats as needed however, since no payment was received, no follow-up service was scheduled and no guarantee applies.

Rated 5 out of 5 stars

The neighbors in my area are having…

The neighbors in my area are having issues with rodents - I called Absolute to have someone come and do a check to be sure I'm ok. Ed came out and was great, explained what he was looking for said that I was good. I took a 4 season contract to be safe - He did what he needed to do and now I know if I ever see anything they will come right out and take care of the problem. I feel way more comfortable knowing I had a professional do an evaluation rather than my guessing and really not knowing. Highly recommend ! Thanks for coming to my mental rescue

5 July 2019
Unprompted review
Rated 5 out of 5 stars

Rick is very knowledgeable

Rick is very knowledgeable, professional and courteous. He has done work for me since 1987 and I would not hesitate to call him again in the future. I have recommended him to many friends, family and customers for years and never have received any complaints. In fact I have received only positive feedback thanking me for referring Rick and Absolute Pest Control. I received a big "thank you" from my sister who had a carpenter ant treatment by Chris and she was very pleased as well. You will not be disappointed with Absolute Pest Control and their great staff.

3 July 2019
Unprompted review
Rated 4 out of 5 stars

After the first visit

After the first visit, we saw NO mouse evidence after only about 5 days!
Both technicians were friendly, careful and knowledgeable about the process of ridding our building of mice.
I will not hesitate to recommend Absolute Pest Control to others who may need their services.

3 July 2019
Unprompted review
Rated 5 out of 5 stars

Again

Again, absolute came out to keep me termite free. Brianna was my inspector this time. She did a thorough job. Checked every trap, put in ant gel when needed. She was very pleasant. You run a nice company Rick. 😁

24 June 2019
Unprompted review
Rated 5 out of 5 stars

Been in my house 37 years

Been in my house 37 years. Having my second problem with carpenter ants in those years. The first company sprayed some kind of thing that left a powdery residue all over everything. Absolute came and is taking care of things in a clean and efficient way. They had to return in a couple weeks, as I continued to be inundated, but I don't think that's their fault--the weather has been ideal for ants!
Ed is very kind and friendly and seems to be knowledgeable. Plus the company came highly recommended by a friend, which is always a good thing.

21 June 2019
Unprompted review
Rated 5 out of 5 stars

Was having a lot of problems with…

Was having a lot of problems with insects in the lawn. Absolute said they had non-toxic solutions to remedy the problem. I have a dog that spends a lot of time in the yard and was assured that she would not be affected by the treatment. Was happy to hear the problem could be resolved without a lot of chemicals.

Cheryl

13 June 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

Thank you for the review Cheryl. We are happy to help.

Rated 5 out of 5 stars

Professional

Professional, Courteous and timely. Done at my residence; and those three standards are very important when you are in my home. Great job.

11 June 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

Thank you Carl. We're happy to service your residence.

Rated 5 out of 5 stars

I've been plagued with rodents in my…

I've been plagued with rodents in my walls. I could hear them chomping on my house. I put poison out and it quieted down for a couple of days but it started up again on the 3rd day. Called Absolute Pest Control. They came out and did their thing and the mice are gone. It's been almost a full week and they have not returned. Yay!! Very congenial and professional 100%. Thank you so much.

4 June 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

We are glad to hear you are now rodent free. Thank you for choosing Absolute.

Rated 5 out of 5 stars

We had two groundhogs in our backyard…

We had two groundhogs in our backyard digging holes to get under or shed. Absolute put out traps and trapped both. We were very pleased with service and would certainly recommend. Thank you,

2 June 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

Thank you for the review, Earl.

Rated 5 out of 5 stars

I recently had to call for service…

I recently had to call for service after spotting some carpenter ants on my home a month after their quarterly visit. The phone center was able to find a tech person to come to my house within hours of my call. Hassan, from Absolute, arrived within the promised timeframe. He was courteous, personable and most importantly capable of tackling my situation. He proposed an approach then called his supervisor to confirm. He more than met my concerns for dealing with the issue. He very professional.
Thank you!

27 May 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

Thank you very much for the kind words. We will be sure to pass this on to Hasuan.

Rated 5 out of 5 stars

Very thorough We’ve been having…

Very thorough We’ve been having Absolute treat a bad tick and wasp infestation for some years and it’s been quite effective. Nice people too

20 May 2019
Unprompted review
Absolute Pest Control logo

Reply from Absolute Pest Control

Thank for the kind words Howie. We appreciate your business throughout the years.

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