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Company details

  1. Construction & Manufacturing

Written by the company

Abritaly è tra le aziende con maggiore esperienza e competenza nel settore della copertura per piscine e dei terrazzi. Gli elementi che la rendono un'impresa di successo sono l'attenzione sartoriale a ciascun progetto realizzato e seguito in ogni minimo dettaglio da un professionista Abritaly - dal primo contatto telefonico al servizio post-vendita - e il design italiano. Le linee minimal e il carattere elegante dei progetti di copertura per piscina e del terrazzo contribuiscono alla riuscita del progetto: questi elementi, supportati dalla qualità assoluta dei materiali scelti e dai numerosi brevetti rendono gli oltre 45 prodotti in catalogo sinonimo di qualità.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

969 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Coverseal installation in Suisse Romande

The Coverseal looks great at it has only been a week since installed so can't really comment on how it will stand up over time. I'll provide additional comments in a few years to see if we have had any problems. Giovanni who did the installation was polite, professional and did a great job. We are in Suisse Romande and he came all the way from Italy. The installation was complete within a day. We have received lots of compliments about the pool cover and are happy with our choice.

21 May 2025
Unprompted review
Abritaly logo

Reply from Abritaly

Thank you so much for your kinds words. We're glad you're happy with the Coverseal. It’s great to hear it's already getting compliments. We look forward to your future updates!

Rated 1 out of 5 stars

No warranty for damage through mild wind

They promised to install the pergola in 3 days, it took over 11 months and 10 interventions between the start and the end of the installation. During this time the part that was already installed was damaged 2 times because of the wind...
1 month after they finally finished the pergola in november 2024, the structure was badly damaged by the wind again however it should resist at 9 beaufort.
The pergola was never used, nevertheless they claim it is not covered by the warranty.
We paid 27000€ for a pergola that was never used and now they want another 20000€ for the reparation!
I would be very careful before ordering here

9 April 2025
Unprompted review
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Reply from Abritaly

Dear Customer,
We are very sorry to hear about what happened.
Although, after an internal audit, it appeared that the damage occurred because the roof sheet has not been properly closed during a very windy day.

In the use and maintenance manual that was given to you, it is strongly recommended to close the roof sheet in case of strong wind.

While we understand your discomfort caused by the overall situation, unfortunately, the repair intervention can not be provided under warranty.
We remain available to you to resolve the situation.

Best Regards.

Rated 5 out of 5 stars

Sliding pool cover

Sliding pool cover: excellent product, avoids dirt in the water, absolutely safe for children.
Serious and professional company.
Recommended

1 March 2023
Unprompted review
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Reply from Abritaly

Grazie di cuore Mario Agostino, siamo felici di aver soddisfatto le sue aspettative!

Rated 4 out of 5 stars

Opinion on coverseal after 1 year of use

I purchased a coverseal 15 months ago, and waited to see how it performed for a full season before writing my opinion here. I am overall very happy with the product, it has kept out dirt, grass and a good part of acid rain from the pool. The semi-automatic solution is a bit buggy and in retrospect, I wish I had gone for the full automatic. I also would have gone for the "box" to cover the roll. Without it a very small gap remains and little frogs and worms sometimes take a wrong turn and drown. About service: Everytime I called with a problem for the semi-automatic system, the technician Luca Ariu talked me through the steps I needed to resolve the problem. If he was with a client, he would call me back and I could send him pictures through WhatsApp to problem solve. This is excellent service and avoids delays for simple hiccups. My only disappointment was actually in the installation phase when we discovered the technicians did not have sufficient extra material to lengthen the cover by the needed 20cm to avoid blocking one of the skimmers. We had to have them come back and fix it several weeks later. But they did it and it works super well now. Expensive? yes. Very. But I have not seen anything so performant on the market to make any other choice, so I am overall very satisfied. Particularly by the service after sales.

2 August 2023
Unprompted review
Abritaly logo

Reply from Abritaly

Thank you so much for your kind words. We are really pleased that your experience with us has been positive.

Rated 4 out of 5 stars

great product, good service

I am satisfied with the product which has been installed 2 weeks ago. Architect Giorgio was very helpful and patient in explaining the different possibities and calculated over and over again to get the best solution.
The lady doing the follow up with invoices and payments is very friendly although sometimes the follow up did feel a bit too much. I can only hope they will have the same follow up when a problem occurs and it is not merely chasing the money.
The two installers did a great job, even after driving 700 km to get to the island. They communicated well and did a perfect job. Thank you!
The cover looks good and serves it purpose. The water is already a couple degrees warmer and I don’t have to worry getting ashes from the volcano or leaves from the surrounding trees in the pool. Easy to open and close.
Only negative point is the very high price (that is why I give a 4star iso 5star), but then that is my choice and problem.

20 April 2021
Unprompted review
Abritaly logo

Reply from Abritaly

Thank you!

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