EDIT: After contact from Blue Line it appears it was an error on behalf of their suppliers logistics partner. Only a 4-star review due the fact that if I had not raised the issue they would just... See more
Company replied
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After ordering online, they contacted me by phone to apologise that one of the products would not be available for 4 weeks. I was offered a few options included a refund , which I took this time. It m... See more
Company replied
the package was sent to Liberate Engineering Ltd 36 Brookside Ind Est Pe28 5sb The correct delivery address is Harley Engineering Ltd Brookside Ind Est and took 15 days to final be delivered
Company replied
excellent packaging, prompt service. Chris at Blue Line took the trouble to inform me that some special sanding belts were instock. Will shop with them again as preference
Company replied
Company details
Written by the company
Abrasives Warehouse (formerly Blue Line Abrasives) is the UK's leading distributor of sia Abrasives. We supply a huge range of abrasive products to the building interior, furniture production, metalworking, aerospace and automotive industries. We offer bulk discounts on a large number of the sia Abrasives products we offer; including abrasive rolls, sandpaper sheets, sanding strips, foam pads & blocks, abrasive discs, delta discs, flap discs, flap wheels, sanding belts, brushes, polishing systems and system components. Free delivery is available on any orders over £30. Products in stock at our UK warehouse will be delivered next day, if ordered by 10:30am. Payment options accepted include PayPal, Mastercard and VISA.
Contact info
36 Stanley Road, Whitefield, M45 8QX, Manchester, United Kingdom
- hello@abrasiveswarehouse.co.uk
- abrasiveswarehouse.co.uk
10% Off Your First Order
3.8
Great
38 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Ordered these belts on the 19th…
Ordered these belts on the 19th December it’s the 10th January and still nothing . Very poor service
19 December 2025
Reply from Abrasives Warehouse
Hi Dale,
Please accept our apologies for the delay in your order. I understand the courier was unable to locate you on the first attempted delivery and then they didn't contact you on the second attempt, even when provided with your contact information, which we were made aware of the following week.
Unfortunately, as we don't hold the stock ourselves and sia Abrasives arranged the delivery, we were unable to do anything more on this occasion aside from chasing for expected delivery dates.
The issues that sia Abrasives have been experiencing in the last couple of weeks isn't a true reflection of our usual service. If you would like to speak in further detail, please reach out to us on hello@bluelineabrasives.co.uk.
The Incorrect Billing Address was used for the Delivery address
the package was sent to Liberate Engineering Ltd
36 Brookside Ind Est
Pe28 5sb
The correct delivery address is
Harley Engineering Ltd
Brookside Ind Est
and took 15 days to final be delivered
1 December 2025
Reply from Abrasives Warehouse
Hi Jeff, please accept our apologies for the incorrect shipping address being submitted when processing your order. This was a genuine accident.
To compensate you for this mistake, we would love to give you a discount code for use on your next order. If you pop an email through to hello@bluelineabrasives.co.uk, we can get this set up for you.
Regarding the longer delivery period during the warehouse transition, we and sia Abrasives had a larger backlog of orders and contact requests that this caused delays in our replies. However, we expect the backlog on orders should have all been worked through by the end of the week and our usual service can commence next week.
Dreadful !!!
Dreadful !!!! I would advise alll my contact to go elsewhere!!! Ordered on 24th nov . Found out last week that they were in the middle of a move . They shouldn't have accepted my order website says they would be processing my order o. The 1st dec! . I went on line to ask what was happening, TWICE and I have still not had any response. This was the first time ive used thris company , and now I feel duty bound to tell all my trade contacts to steer well clear .. I would have given 0 stars if I could !
24 November 2025
Reply from Abrasives Warehouse
Hi Chris, please accept our apologies for delays on receiving orders or contact requests.
Unfortunately, even though we had processed your order with sia Abrasives on 1st December, the backlog of orders that sia Abrasives had meant that this wasn't processed on their end straight away. As we don't hold the stock ourselves and sia handle any deliveries for orders, this was unfortunately out of our hands.
In order to best prepare our customers, we had sent out communications via email, social media and blog posts on our website (with a link that followed all users around our site, in addition to the link that was added to all order confirmation emails our customers would have received) warning of the temporary impact the transition would have on our service and to expect a backlog for the first couple of weeks following the move.
We and sia Abrasives had a larger backlog of orders and contact requests that this caused delays in our replies. However, we expect the backlog on orders should have all been worked through by the end of the week and our usual service can commence next week.
If you would like to discuss the matter further, please send an email through to hello@bluelineabrasives.co.uk and we can investigate the matter further.
Haven't received order and had no…
Haven't received order and had no reply to email I sent,
26 November 2025
Reply from Abrasives Warehouse
Hi Andrew, please accept our apologies for delays on receiving orders or contact requests.
In order to best prepare our customers, we had sent out communications via email, social media and blog posts on our website (with a link that followed all users around our site, in addition to the link that was added to all order confirmation emails our customers would have received) warning of the temporary impact the transition would have on our service and to expect a backlog for the first couple of weeks following the move.
Unfortunately, we and sia Abrasives had a larger backlog of orders and contact requests that this caused delays in our replies. However, we expect the backlog on orders should have all been worked through by the end of the week and our usual service can commence next week.
If you would like to discuss the matter further, please send an email through to hello@bluelineabrasives.co.uk and we can investigate the matter further.
First time purchase
After ordering online, they contacted me by phone to apologise that one of the products would not be available for 4 weeks. I was offered a few options included a refund , which I took this time. It made a nice change to be contacted by phone rather than email and yes, I will consider using them again.
8 November 2025
Reply from Abrasives Warehouse
Thank you for your lovely words Christopher! :)
Reply from Abrasives Warehouse
Thank you for your review :)
Excellent customer service
Excellent customer service.
Was an issue with the first order which was swiftly addressed and resolved.
5 September 2025
Reply from Abrasives Warehouse
Thank you for your review!
Reply from Abrasives Warehouse
Thank you for your review!
Reply from Abrasives Warehouse
Thank you Liam!
No order, no reply
EDIT: After contact from Blue Line it appears it was an error on behalf of their suppliers logistics partner. Only a 4-star review due the fact that if I had not raised the issue they would just assumed the order had been delivered. Clearly some communication issues that need to be addressed.
Once the error was identified, the issue was dealt with extremely quickly.
Original review (1-Star)
Haven’t received my order placed on the 10 July and it is 24 July at the time of writing. Contacted Customer Services twice and have had no reply to either emails. Still no order and then get a reminder to leave a review so here it is
10 July 2025
Reply from Abrasives Warehouse
Hi Jeff, sorry to hear you feel you have had a negative experience with us.
We have looked through our hello@bluelineabrasives.co.uk inbox and although we have received emails regarding quotes and stock level checks, we haven't received any emails from yourself or anyone at Four Abbotts regarding your order. The first communication we received from yourself was this morning to our orders@bluelineabrasives.co.uk inbox.
Regarding your order, we have spoken with sia Abrasives and for some reason, your order was returned to their warehouse by the courier. Your order will be shipped again today, so this should be with you in the next 1 - 2 working days.
As an apology for the inconvenience, we have sent you a discount code to claim 10% off your next order, which will expire at the end of October.
If you have any further issues with your order, please don't hesitate to contact us on hello@bluelineabrasives.co.uk.
Champion British business …
As a small business myself I know the importance of supporting fellow British businesses, especially when they offer such excellent services as Blue line Abrasives do.
Cheers to all, best wishes
Patrick Drake
24 July 2025
Unprompted review
Reply from Abrasives Warehouse
Thank you for your review Patrick!
Reply from Abrasives Warehouse
Cheers Patrick :)
New Customer of Blue line
New Customer of Blue line, but with the service the team offered, I will be using them as a single provider of abrasive sponges for complex timber moulding that we constantly work on.
I was first a little sceptical of using them, with no phone number to contact them, only a web form submission and postal address.
Items were dispatched and delivered next day as promised (although there wasnt anyone to take the courier, and then the couriers failed to deliver - literally for the next few days….. At this point the staff at blue line stepped in, followed up the web submission, kept me in the loop, kept their word adn followed up doing all that they could - honestly you couldnt ask for more. Highly recommended as a single point for SIA abrasive, in bulk and/or in good time.
11 June 2025
Reply from Abrasives Warehouse
Thank you for such a great review Richard!
Reply from Abrasives Warehouse
Thank you for your review Rasool!
excellent packaging and service
excellent packaging, prompt service. Chris at Blue Line took the trouble to inform me that some special sanding belts were instock. Will shop with them again as preference
20 May 2025
Reply from Abrasives Warehouse
Thank you for the great review Chris!
When i ordered it said in stock and…
When i ordered it said in stock and available 2-3 days.
now saying 6 weeks......avoid!!!!
2 May 2025
Reply from Abrasives Warehouse
Hi Peter, sorry to hear you feel you have had a negative experience with us on this occasion. I have done some investigating into the matter and can see you purchased a pack of ‘1919 siawood + Wide Sanding Belts 930 x 1,525mm’ in P150 grit on 2nd May 2025.
Whilst most of the grit sizes for this product are stocked in the UK and available on a next-working day delivery, the P150 grit option is a made to order product. Therefore, this item has a 5 – 6 week lead time, as shown on the product page after selecting the grit size ‘150’. This shipping period is also stated in the ‘Description’ tab on the product page, the basket area and the confirmation email you would have received after placing your order. I can see your order is expected to be with you around 3rd June 2025.
In addition, I can see you placed an order for the same product on 14th September 2024. Following this order, we discussed the delivery period and you were informed then that the 5 – 6 week lead time was correct. However, as there was stock in the European warehouse, we were able to supply this quicker on this occasion.
We strive to provide our customers with the best shopping experience we can, which includes providing all relevant information on shipping times at the point of sale, to allow our customer’s to make an informed decision on their purchase. If you feel we haven’t lived up to this expectation, please contact us on hello@bluelineabrasives.co.uk and we can investigate the matter further.
Great service and prices
Great service and prices, adjusting quantities at online checkout can be slightly challenging but other than that excellent
28 April 2025
Reply from Abrasives Warehouse
Hi Daniel, thank you for your review. We are always looking for ways to improve our customer's shopping experience, so we will review our basket area to see how we can make this process smoother.
If there are any particular examples of how adjusting the quantities can be challenging, please send any feedback to hello@bluelineabrasives.co.uk so we can try to combat any challenges you may have come across.
Reply from Abrasives Warehouse
Hi Ian, thank you for your review!
We try to be as competitive as possible on our abrasives, whilst also offering a variety of discounts on bulk orders.
Please let us know on hello@bluelineabrasives.co.uk if you do find the same products cheaper elsewhere and we will see if there is anything we can do.
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