abodu.com Reviews 9

Terrible Experience with Abodu – Do Not Trust Their Promises

I regret ever signing a contract with Abodu. From the very beginning, I was promised that my ADU would be completed within 6-8 months and that the cost would not exceed the initial estimate. They assured me that their site visit was thorough and designed to prevent any surprises during construction. However, after two long years, my home was finally installed—but in the wrong location!

Abodu has completely bait-and-switched me. Their sales practices and advertising are misleading and do not align with the reality after you sign the contract. They make grand promises, but once you're locked in, it’s a different story.

This is a very unethical company that takes advantage of people. I would strongly advise anyone considering them to look elsewhere. Don't fall for their empty promises like I did.

High level: We really love our Abodu Two - it has been exactly what we needed. The process was a bit challenging at parts, as PG&E took months to conduct the electrical service upgrade that our property needed. But we were happy that Abodu managed that for us and are thrilled with the finished ADU.

Why we picked Abodu: The ADU itself is beautiful. And we wanted to work with a company that's done it before. We remodeled our Kitchen about 5 years ago, and know construction is a total pain - permits, inspections, delays, mess, etc. While the Abodu project was very much still construction, it at least seemed like Abodu knew what they were doing, and was very much on top of the various things that come up.

Are we eager to take on another construction project in our current home? No. But would we build another ADU with Abodu on our next home? Yes!

Happy with our Abodu! It has been a godsend to have in our backyard for family. The experience was pretty smooth, all things considering.

I've been doing the site work for modular ADU's for the past 3.5 years throughout California, New Mexico and Utah. I have been working with About for the past couple months and we just landed our first one with them this week and I have to say I'm impressed so far.

Their plans and system are tight and the quality of the unit upon arrival was some of the best I've seen from other factories.

There is a lot to the process of getting an ADU approved and Abodu from what I have seen so far has it down.

Abodu did an excellent job on our family's ADU project. Now that we're all moved in we couldn't be happier with the end result. The design is fantastic, quality is top notch. Our process was pretty smooth as far as construction goes (the entire project took about 8 months), and they were on top of everything along the way. We'd happily work with them again given the chance!

Run as far away as possible. We're in month fourteen of what was promised to be a six month install of an Abodu studio. Factory delays. Construction delays. Permit delays. Delays because their employees just went on vacation. We've had multiple project managers. Unexpected additional expenses. A portapotty in our front yard for five months. It takes weeks to get a clear answer on anything. And there's no end in sight. It's a good looking house, but in our experience, Abodu has no idea how to put it in your yard on time and on budget.

UPDATE, responding to Abodu's reply: I can't believe I'm getting a response to my bad review before I get a response to my questions about our ongoing project, but here we are. That said, I appreciate the sympathy. Everyone at Abodu has been sympathetic when I can actually get in touch with them. But at every step, the company as a whole has followed up on that sympathy with additional missed deadlines.

My review is not based on a single failure, but on a consistent chain of failures and poor communication about where the project is at. In month 14 of a 6 month project, I should be hearing from Abodu every week about what's being done. I even said as much, multiple times, to no avail. I don't care that the General Manager has "been in touch with me." He has. He's nice! I care what he's doing, and this week I have no idea. Everyone at Abodu seems to think that telling me, "We're giving this our highest level of attention" is a comforting sentence without any need for elaboration, and at this point in the project, it's not. Because we've been hearing that phrase since last November, and the project has only been delayed further.

I went with Abodu because I saw a lot of good reviews of the company coming out of Northern California. But simply put, Abodu has been incapable of delivering our Los Angeles home on anything close to their promised deadline, and is now more responsive to my bad reviews than to my questions about our ongoing project.

And to your sign off, "if there's anything else we can do to address your concerns," yes, there is! We have multiple unanswered messages (written, I will grant you, with increasing levels of frustration and anger) in your app, right now. And further back in the app, at least three specific issues your team was going to "get back to us on." This is still such a fixable problem, outside of permit delays. Communicate. Do the things you say you're going to do, instead of paying lip service and then going radio silent and then explaining you have "hundreds of projects."

I highly recommend this company. Absolutely love the final product: my Abodu One is a beautiful home that fits in my backyard. Working with them was a pleasant experience and I would do it again if I could. The customer service was fantastic from start to finish: their concierge style approach made a potentially daunting construction project feel like fun.

Signed my contract with Abodu in December 2019, right before shelter in place hit. By the summer, I was moved in to my Abodu One and living/working in my family's backyard. I don't know what I would have done during that time if I didn't have this amazing space to live and work - especially with the direct views into all the trees in my backyard from all my windows. If you're interested in an amazing architecturally designed space and lots of excited neighbors when the ADU is craned in from the street, sign up now!

I choose Abodu to build and install my ADU after an extensive search of other home builders in my area ...and I have not regrets! They were professional, punctual, and responsive. They delivered a quality home on time and within budget. And their after-sales support was amazing. I highly recommend them