Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one... See more
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We originally called at the shop to look at riser/recliner chairs. We were greeted by Andrea and Julie who were very helpful and soon had us trying out several chairs. We settled on the ideal chair... See more
Company replied
Julie in the Burton shop was so nice. She was welcoming, friendly and not at all pushy. We had been to try other rise and recline chairs but no one gave us as much information and helped us get the ri... See more
Company replied
We went to the Burton on Trent store as we wanted information about a folding mobility scooter. Julie and Andrea were brilliantly entertaining and gave us some very helpful advice about their range. W... See more
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Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Burton
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
Union Street, DE14 1AA, Burton upon Trent, England, United Kingdom
- 01283 546867
4.8
Excellent
43 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Ableworld - Burton
Hi Pamela, thank you for your lovely review! We’re so pleased to hear the team at our Burton-on-Trent store were helpful and that you found exactly what you were looking for.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
Service was exceptional
Service was exceptional. Staff were friendly and helpful. Delivery was next day and installation was at the time given and professionally undertaken. I would highly recommend to family and friends.
22 September 2026
Reply from Ableworld - Burton
Hi Mrs Webster, thank you for your wonderful 5-star review! We’re delighted to hear you were so pleased with the service from our Burton team, from delivery through to installation. We really appreciate your kind words and recommendation! If you ever need any further assistance, please don't hesitate to ask- we're always here to help.
Kind regards,
Ableworld
Great service
Burton upon Trent store, great friendly staff with excellent knowledge of the items they are selling. We spent too much time testing the rise recline chairs to make sure we bought the right one with the help of the staff we came to the decision of buying a his and hers chair. Compared to another local store this store excels
I would highly recommend this store.
The delivery team were also great taking care bringing in the chairs into our home, assembling and testing the chairs. They were polite and arrived on time.
Overall a great experience
17 September 2026
Reply from Ableworld - Burton
Hello Steve, thank you for your fantastic review. We're thrilled to hear that you received knowledgeable and friendly assistance from our team in Burton upon Trent. It's great to know that you took the time to test the chairs thoroughly and that our staff helped you find the perfect his and hers chairs.
We’re also pleased that the delivery team provided attentive, polite, and punctual service, ensuring everything was set up to your satisfaction. Your high recommendation means a lot to us, and we’re delighted you had a great overall experience.
Best wishes,
Ableworld
Julie in the Burton shop was so nice
Julie in the Burton shop was so nice. She was welcoming, friendly and not at all pushy. We had been to try other rise and recline chairs but no one gave us as much information and helped us get the right fit and style of chair. Because of this we ordered two chairs. We were kept informed if when they arrived in and got the delivery day of our choice. The delivery people were really great. They delivered with care and set the chairs up and tested them for us and made sure we were happy with everything. I am happy to recommend Ableworld and will use them again.
17 September 2026
Reply from Ableworld - Burton
Hello Mrs Sharon, thank you for your lovely kind words. We're delighted to hear that Julie made you feel welcome and comfortable during your visit to our Burton shop. It's wonderful to know that her friendly and informative approach helped you find the perfect fit and style of chairs.
We’re also pleased that the delivery team provided attentive care and ensured everything was to your satisfaction. Your recommendation means a great deal to us.
Warm regards,
Ableworld
Reply from Ableworld - Burton
Hello Mrs Anne, thank you for your kind words. We're glad to hear that our team was helpful and friendly.
Kind regards,
Ableworld
Reply from Ableworld - Burton
Hello Dr Adrian. thank you very much for your kind words! We're delighted to hear that you received excellent service and found our team to be kind and helpful.
Kind regards,
Ableworld
Outstanding friendly service
Outstanding friendly service. Very welcoming and courteous. Thankyou so much.
5 September 2026
Reply from Ableworld - Burton
Hi Jon, thank you for your 5 star review! We're delighted to hear that you received such friendly, welcoming and courteous service. We appreciate your kind words. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Staff went above and beyond ti help
Staff went above and beyond ti help. Really looked after us when I wasn't feeling great.
5 September 2026
Reply from Ableworld - Burton
Hi Louise, thank you for your lovely 5 star review! We're really pleased that our team went above and beyond to help and made sure you felt well looked after. We really appreciate your lovely feedback, if you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Burton
Hi Melanie, thank you for your 5 star review! We're delighted that the ladies in our Burton store were helpful and knowledgeable. If you ever need any further assistance, please don't hesitate to get in touch as we're always here to help.
Kind regards,
Ableworld
Good service,pleasant staff.
3 September 2026
Reply from Ableworld - Burton
Hi Harry, thank you for your 5 star review! We're delighted to hear you received good service and found our staff pleasant. We appreciate your feedback and don't hesitate to get in touch if you need further assistance- we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Burton
Hi, thank you for your lovely review! We're delighted to hear you found us helpful and caring. We really appreciate your support and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very friendly and helpful staff
We originally called at the shop to look at riser/recliner chairs. We were greeted by Andrea and Julie who were very helpful and soon had us trying out several chairs. We settled on the ideal chair for my wifes needs. Whilst we were there my wife decided to try out mobility scooters, the ladies were again very helpful and my wife soon decided on one perfect for her.
I can highly recommend the shop, service and friendly staff, who made us feel very welcome. Thank you.
31 August 2026
Unprompted review
Reply from Ableworld - Burton
Hi Denys, thank you for your 5 star review! We're delighted to hear that Andrea and Julie were able to make you both feel so welcome and comfortable. It's wonderful to know that your wife found the ideal riser recliner chair for her needs, and that she also found a mobility scooter that was perfect for her.
We pride ourselves on taking the time to understand each customer's individual needs and making sure they have the opportunity to try different options before making a decision. Your kind words about our friendly service mean a great deal to Andrea, Julie and the whole team.
Thank you for recommending us, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Helpful an Knowlegeable treatment with advice without any pushiness
We were greeted with friendly staff on arrival who were extremely helpful - listening to and accomodating my needs.
The whole experience was a pleasure and we would be happy to return to the store for any further needs
Thank you very much Matt & Julie 🥰
12 August 2026
Unprompted review
Reply from Ableworld - Burton
Hi Nanette,
thank you for your lovely review! We are so glad to hear that our team took the time to listen and make sure you were completely taken care of. Knowing you had such a pleasant experience means the world to us. Matt, Julie, and the whole team truly appreciate your kind words, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Burton
Hi Chris,
Thank you for your lovely review! We're so pleased you received pleasant and helpful service. We really appreciate you taking the time to share your feedback, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Great experience in purchasing a mobility scooter.
I had never had the need for a mobility scooter and knew nothing about them.
As soon as we walked into the Burton store, which was very clean and tidy, Andrea asked us if we needed any help. We asked her about scooters that folded to fit into our car boot. Andrea explained clearly to us our options and explained about how fast, how far these scooters could go. She was very informative and not at all pushy (which we liked). Andrea, after letting me sit on the scooter and go a little way on it, to test drive, left us alone to discuss it privately between me and my husband. After considering the price, the scooter and where it would alter my life and enable me to go out more, our mind was made up. Listening to Andrea, I was grateful for her professional but friendly manner. Julie was also very friendly and polite. The relaxing atmosphere in this Burton Ableworld store is second to none. I would highly recommend a visit!
Thank you to Andrea and Julie for this easy, relaxed and knowledgeable experience in purchasing my lovely scooter, thank you both.
Kind Regards
Shirley and Brian
15 August 2026
Unprompted review
Reply from Ableworld - Burton
Hi Shirley and Brian,
Thank you for your wonderful review! We're absolutely delighted to hear that Andrea and Julie made your experience so easy, relaxed and informative.
It's fantastic to know that Andrea's advice and the opportunity to take a test drive helped you find the right scooter for your needs, and even more wonderful to hear that it will help you get out and about more. Thank you for your recommendation and for choosing Ableworld Burton, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
After a little wander around l was…
After a little wander around l was accompanied by gentleman who helped me on my choice of help in getting around, he was very helpful took the stress out of choosing. Thank you
11 August 2026
Reply from Ableworld - Burton
Hi Kathleen, thank you for your lovely 5 star review! We're pleased to hear that our team member was able to help you find the right option and take the stress out of choosing. It's wonderful to know you felt supported and well looked after. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld
Julie and Andrea in the store in Union…
Julie and Andrea in the store in Union St Burton-on-Trent were patient helpful and friendly. It made getting advice trialling and buying a pleasant experience.
31 July 2026
Unprompted review
Reply from Ableworld - Burton
Hi Glynn, we're so pleased that Julie and Andrea at our Burton store provided you with such patient, helpful and friendly service. We understand that choosing the right product can be an important decision, and we’re delighted that they made your experience of receiving advice, trying products, and making your purchase a pleasant one. We’ll be sure to pass on your kind words to them.
Kind regards,
Ableworld
I live in Kent
I live in Kent. On day 3 of my holiday realised I had left my mobility scooter key at home. Still had 27 days left.
Phoned Ableword Burton
Spoke to ANDREA, she is a Diamond, she sorted me out a new key and saved my holiday.
Thank you ANDREA 😊
5 June 2026
Unprompted review
Reply from Ableworld - Burton
Hi Karen, thank you so much for your lovely review! We're thrilled to hear that Andrea was able to help and make a difference to your holiday experience. She's truly a diamond, and we'll be sure to pass on your kind words. Enjoy the rest of your holiday in Kent, and remember, we're always here if you need us. Safe travels! 😊
Thank you,
Ableworld
We went to the Burton on Trent store for a mobility scooter ...
We went to the Burton on Trent store as we wanted information about a folding mobility scooter. Julie and Andrea were brilliantly entertaining and gave us some very helpful advice about their range. We had the opportunity to try them for size and found one that seemed to be perfect for our needs. We have already had our elderly parents whizzing up and down the driveway and if we need some more we wouldnt hestitate to go back and see the ladies again
23 May 2026
Unprompted review
Reply from Ableworld - Burton
Hi Neil, thank you very much for your lovely review. We're delighted to hear that Julie and Andrea provided you with helpful advice and a positive experience at our Burton-on-Trent store. It's fantastic to know that you found a mobility scooter that suits your needs and that your parents are already enjoying it. We look forward to welcoming you back in the future should you need any further assistance. Thank you for choosing us!
Kind regards,
Ableworld
I went to Ableworld with my Grandad on…
I went to Ableworld with my Grandad on 20.05.2026 in Burton on Trent. We had no prior knowledge of mobility scooters but were aware my Grandad needed one, everything was explained to us in full and they spent a lot of time with us showing us how they worked, could be collapsed and explaining through all their products. We were helped by Julie and 2 gentleman when we were there, who were all lovely. My Grandad had been nervous and reluctant to go shopping for a scooter however, they made us feel so welcome and he came away with a scooter and feeling really happy. They have said they are happy to provide any assistance in the future. Cant fault this place :)
20 May 2026
Unprompted review
Reply from Ableworld - Burton
HI, thank you very much for your kind words and lovely review. We're so pleased to hear that you and your Grandad had a positive experience with us. It’s great to know that Julie and our team made you both feel welcome and comfortable, and that your Grandad left happy with his new scooter. We’re always happy to help and look forward to assisting you again in the future. Thank you for choosing Ableworld!
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