Able Windscreens Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team members are extremely polite, friendly, and professional, ensuring a welcoming environment from start to finish. Reviewers praise the exceptional customer service, noting that staff members go above and beyond to assist with every need. People note that appointments are handled very quickly and efficiently, with technicians often completing windscreen replacements in record time. Consumers also appreciate the clear communication, detailed explanations, and helpful recommendations provided throughout the entire process. Individuals consistently state that their vehicles are left clean and tidy, adding to an overall smooth and stress-free service.

What people talk about most

Staff

Clients share satisfaction regarding the staff, frequently highlighting their professional approach,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the extremely prompt, efficient, and... See more

Customer service

Reviewers express great satisfaction with the customer service, highlighting prompt communications and... See more

Quality

Customers consistently note satisfaction with quality, highlighting excellent communication and top-notch... See more

User experience

Users describe positive interactions with user experience, noting that the entire process was completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately, my driver’s side window had dropped down into the door panel, so I found Able Windscreens online and contacted them the same day. I spoke with a lovely lady in the office who was extrem... See more

Rated 5 out of 5 stars

Great service, quick and efficient. Referred by insurance company over to Able windscreens, got booked in to have the new windscreen fitted two days later. Matt & Ben finished it in exactly 1 hour as... See more

Rated 5 out of 5 stars

Bill from Able came to replace my windscreen which had a large crack across the width of it. He communicated with me the day of my appointment to give me a 2 hour window for my appointment and arrived... See more

Rated 5 out of 5 stars

After being fobbed off from autoglass and national windscreens for a reseal due to a passenger side drip on my ds3 i came across Able Windscreens. Called them up and the girls on the phone were really... See more


Company details

  1. Auto Glass Shop

Written by the company

For a professional windscreen repair and replacement, call on us. Based in Swansea we can serve customers throughout all of South Wales. With many years of experience, our expert technicians will provide a fast and reliable service. Not only do we repair and replace windscreens, but we can also perform sunroof repairs, windscreen calibration, rear window repairs and replacements, and specialise in all other vehicle glass. Furthermore, we can work on a variety of vehicle types including privately owned motors, commercial vehicles (including fleet), and also agricultural machinery. So, no matter your requirements, we will be able to assist you. Just give us a call for more information or to arrange one of our services. When removing or re-fitting your glass, no guarantee the glass will be saved. We endeavour to do our best but possibility of glass breaking always remains.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement windscreen for a 58 plate…

Replacement windscreen for a 58 plate Nissan Note. I went through my insurance who use Autoglass. However, they gave the job to Able Windscreens who I hadn't heard of before. I have to say I was really impressed. While Jesse explained what they would do Danny was already out of the van setting up the gear. I gave them the keys and left them to it while I went back to my flat. I hadn't long sat down with my coffee when he rang me on my mobile and said they were all done. I went and inspected everything and Jess showed me what they had done and tested the wipers and advised me not to drive it for an hour. The car was clean inside and there was no mess outside. The windscreen was clean inside and out and no finger prints or marks were left. They were very polite and a pleasure to deal with. I was really pleased with the service I received and have no hesitation in recommending their service to others.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jesse was very punctual. Text before arriving and was early to the appointment. Fast and professional service. I was back on the road after an hour

15 May 2026
Unprompted review
Rated 5 out of 5 stars

20 year old VW T5 camper conversion…

My 20 year old VW T5 camper conversion had a poorly fitted side slider window from new. Mark at Able Windscreens identified the issues and replaced the window unit in less time than it took me to get lunch. The standard of work was highly professional, and communication throughout was exemplary. I cannot praise Mark’s work highly enough and commend Able Windscreens to anyone needing screen or other auto window work done. Thank you for your exceptional service.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Windscreen replacement

Matt Jones attended. He was very excellent from start to finish. Very professional and did a fantastic job in less than an hour. He ran through everything he did at the end of the job.
Very thorough.

It was excellent to have a Welsh speaker attend, also.
Diolch, Matt!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Nissan Xtrail - Able windscreens fitted a new windscreen

Jesse of Able windscreens fitted a new windscreen to my T31 Nissan Xtrail today (23.04.26) at my place of work.
Jesse messaged me via text prior to arriving on site and was very professional, polite and respectful throughout the visit. Im fortunate to be able to leave my car inside a building where the Able van can could also be parked, of which Jesse was very appreciative of the controlled environment.
All works were completed to a very high standard and any questions I asked, Jesse was happy to answer.
Initially I was concerned that the work wasnt being done by an Autoglass operative, but the work completed by Jesse / Able today completely put my mind at rest - highly recommended!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Bill from Able came to replace my…

Bill from Able came to replace my windscreen which had a large crack across the width of it. He communicated with me the day of my appointment to give me a 2 hour window for my appointment and arrived bang on time. He was prompt when doing the replacement, took time to talk me through it and made recommendations for me for future info. Very helpful and easy experience all done from my own home

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service from Ben

Absolutely fantastic service from Able Windscreens! Shoutout to Ben, the technician who came out to us — he was professional, friendly, and incredibly efficient. He explained everything clearly and made sure the job was done to a really high standard. You can tell he takes pride in his work.
It’s not often you get such great customer service these days, but Ben really went above and beyond. I wouldn’t hesitate to recommend Able Windscreens to anyone needing repairs or replacements.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, couldn’t recommend highly enough! Hopefully won’t have to use the company again but if I do, I know I can do it without worry. Very professional and thorough!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Good company

Called ahead. Arrived in time. Completed the work efficiently with no fuss and of good quality. Would highly recommend.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Able Windscreens feedback

I was contacted first thing this morning with a arrival time for the engineer.
The arrived with in the time frame giving and were friendly and very respectful.
Clean working and polite.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service

Good service, polite & friendly. Work completed & efficiently and well and provided me with all the information of what to do after the repair

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient, easy, no dramas and polite service

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Total satisfaction.

A very efficient service from contact to completion. The process and after work instructions fully explained to the owner. The work was completed in a professional and expert manner and I would have no hesitation in recommending Able Windscreens.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick and courteous. Even gave me a lift the the coffee shop while I waited. Great service

27 March 2026
Unprompted review

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