AbhiBus.com - Online Bus Tickets Booking Portal Reviews 47

I booked with Abhi Bus for trip to Varanisi, they confirmed and converted Rs. 6298.95 to $70,34. As soon as booking was completed, a female called to cancel the ticket and said I will get a full refund. It is a scam because, they used my US dollar to take a fee of $1.87 convert to Rs. Seller rate of Rs. 92 = Rs. 172.33. As such, I actually did not get the full refund. Oh, I tried calling the number that the lady called from and it is not in service. This is fraud! Don’t book with this company.

Bus boarding at 8:25pm and telling at 3 o clock it cancelled and when we they detect the amount our fnd and if this cancelled they never add the amount before I have seen if cancellation occur from our 3x refund

Original bus at 9:15 PM was cancelled; staff called and arranged alternate at 11:55 PM—I confirmed OK. Boarded searching for upper berth U3 but took U5 by mistake in dim light. Beside me, a lady covered fully with blanket for privacy I thought gent seat and slept.

Midnight, conductor woke me, accusing misbehavior with her in front of passengers. Humiliating! He asked her Did he misbehave? She said NO. Switched to U3 but couldn't sleep from stress/embarrassment.

My Heartfelt Apology to the Lady. Ma'am, truly sorry for the seat mix-up in the dark. No intent to discomfort safe travels 🙏 .
Could happen to anyone!
Bus operator: SNST buslines
Booking ID: AZ5781671171.

I tried to book a bus ticket, but without an Indian phone and Indian credit card is not possible which is very surprising in 2026. I contacted the support team to see if could buy the tickets with a different method, and they did not even try to help or give me a solution... They just don't care about tourism or foreigners... So just save your time and energy and book with another company.

Worst bus service ,they are not writing in any message sent to customer that if you not reached 15 minutes earlier, then your money will not be refunded.

I am sharing my factual experience with AbhiBus(a partner of ConfirmTkt/ixigo) regarding a recent booking. My bus was cancelled by the operator, but the coordination from the platform was extremely poor.

The Issues:

Lack of Notification: I was not given sufficient prior notice regarding the cancellation, causing significant travel disruption.

Support Gap: Their support emails are unresponsive, and getting a human response via the app is nearly impossible.

Refund Policy: Despite their "Abhi Assured" or "Travel Guarantee" claims, getting a full monetary refund back to my source account(rather than useless app credits/coupons) has been a struggle.

In my opinion, the service is unreliable because they do not take responsibility for the partner operators they list. If you value your time and money, book through more reliable channels or directly with the operator.

There are just fraud. Search page shows different fare, after creating account it adds around 100+ extra and while checkout, it adds additional 100+ rupees. Don't recommend to anyone. They having hidden charges upto 25% of the fare price.

Great service. Punctual and the bus was very clean. The staff was very friendly and supportive .

I had booked a confirmed ticket to goa , and while going thuru the App i was reading the cancellation policy and by mistake i pressed continue button thinking it was yo read further, and immediately Abhi bus sends msgs saying ur tickets has been cancelled with zero refund, besides calling the call centre emailing them and informing them it was an error they refused to let me travel i have faced 1600 rs loss in this, i would nvr use Abhi bus service ever again

Bus started one hour late and reached more than 2 hour late at destination, despite their 100% cashback promise they gave back 250rs for a 3500rs ticket. They promise to send back to original payment method but instead credit to abhibus wallet, that too can be used only in parts of 50rs on upcoming bookings. Total scam. Tried booking with them once. Never again.

Very bad bus no clean
Bus Number: MP04ZC9817

I recently booked tickets through AbhiBus with Swami Ayyappa Travels, and my experience was extremely disappointing. Both the platform and the operator seem to be taking unfair advantage of customers through manipulative ticket pricing. When I booked my ticket, the fare was unreasonably high — almost double the average rate. However, just a day later, I noticed that the same seats and bus were being sold at half the price. This clearly shows that early customers are being exploited, while last-minute buyers get huge discounts. Such dynamic pricing without transparency is nothing but daylight robbery. It’s unacceptable that a reputed platform like AbhiBus allows such unethical practices by its partner operators. Passengers trust these platforms to offer fair pricing — not to loot money in the name of demand-based algorithms. I strongly urge AbhiBus to monitor and regulate their partners’ pricing policies.

Utterly disappointing. Don't be fooled by their 'Benz Class' claims. Each ticket in ACLS Travels cost Rs.3499. My parents (both 60+) were travelling with my daughter (6 years old). They were treated very badly, refusal to use the toilet though their USP specifies this as a facility. The driver used foul language and also made them pay Rs. 1500 extra when my daughter really needed to use the toilet - he called them 'cleaning charges'. He used abusive languages and made the entire journey hell. And not so much as an apology from the driver or the operator! Worst experience - have paid lesser and been treated better.

And Abhibus did not manage the situation. They also did not do anything to reprimand the operator or take responsibility for what happened.

P.S: Travels don't just transport you from point A to point B. They are supposed to do that with the said comfort, amenities and some basic dignity! Shame on you!

I’ve had a terrible experience twice with this service. The Volvo buses were delayed by 2 to 5 hours each time, with no updates, no support, and no way to contact anyone for help. It’s incredibly frustrating and disappointing, especially when you're depending on timely travel. I would not recommend this service to anyone looking for reliability or professionalism.

I give one star because there are no negative stars. Worst ever bus service. It was such a horrible service provided by them From Delhi Majno ka tilla to Gurgaon they were supposed to get the tampo traveller but no arrangement. Luggage was also to be taken by self .I had a girl who helped me carry my one bag for me. No service provided. ZERO ZERO ZERO ZERO .................

Travelled from Hyderabad to Bengaluru on Dhanunjaya Travels Bus. Had my luggage misplaced by drivers into some other buses of theirs. The bus partner was so unhelpful in getting my luggage back. And it is still located in one of their buses. And Abhibus support couldn't do anything beyond sharing the contact number of main office which they hardly respond to such support requests. Why don't Abhibus populate a review section for the bus partners and show passengers the past reviews while booking the bus? And some buses including this one, reduce the AC to such a level in the mid journey that it could cause Asphyxia.

Since a year i am using abhi bus app for all my travel booking...!

Recently i had a worst to worst experience, i had booked my ticket in abhi bus, after 2 hours due to some medical emergency i had requested abhi bus help desk to prepon my booking date one date to close date, the worst thing that 3 days before travelling there is no options to change the date in abhi bus app...! I had called help desk to change my travel date they had shared directly bus agent number and asked me to request with them...! That means only we can book the ticket in abhi bus app but you can't contact them for any assistance or they are not responsible for any emergency, finally my ticket amount gone waste due to yeskay bus agent didn't respond to my call... 😔

If these kind of service if we get from abhi bus app then what is the use of using this app...?

It is waste of money waste of time,

I am highly disappointed within this experience and henceforth i won't use abhi bus app...

I have deleted this app...

Good bye 🙏

They show as a single seat when I entered it's double seat ,cheater they are . Prior booking make sure the seats in there own website of agencies

Dear Abhibus,
I am writing to formally lodge a complaint regarding an unfortunate incident involving Shree Patel travels bus( AR01U440) on 17-08-25 which we missed to reach boarding point . Earlier booking Prn no - AY5261915533
I had a confirmed booking for your bus service from CTM char rasta (Ahmedabad) to Pune .Unfortunately, the bus departed from the boarding point before I could board due to inconvenience caused by traffic congestion. I contacted the driver and made humble request to wait for 10 ministers bus he denied and left the boarding point .Upon contacting bus staff and driver immediately, I was advised to follow the bus and was assured that I could be picked up from a midpoint on the route. I also made numerous calls to your agency for help. Based on that assurance, I made considerable effort to reach the destination to catch the bus. However, to my surprise and disappointment, upon arrival I was denied entry into the bus and was instead told to book a new ticket entirely. This not only caused unnecessary stress and inconvenience but also led to additional financial expense and loss of time.
I find this handling extremely unprofessional and unfair, especially after being misled into believing that I could reboard the bus. I request a full refund for the fare paid for the original booking, along with compensation for the added expense and inconvenience caused and there is no any cancellation message or mail send to us from anybody.

I kindly request that this issue be investigated at the earliest, and appropriate action be taken to ensure this does not happen to other passengers in the future. I also seek a refund of my ticket fare which was done for the second time and any additional compensation deemed appropriate for the inconvenience caused.
Please let me know the status of my complaint and the next steps. I am attaching the necessary booking details and proof of phone calls made to bus driver, your agency and traveler’s bus office.

Thank you for your prompt attention to this matter.

Sincerely,
Nilesh bandgar

I had booked a bus on 17th August.
Bus name:- Dharti Travel
Ticket Amount:- Rs. 3045 rupees.

But another bus came to us. That bus name was Ramakrushna. I had booked the bus Dharti Travels as the bus rating was around 4.5. But another bus came to us. It was not even as per the 1 star rating.