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Company details

  1. Telematics Service

Written by the company

ABAX er det nest største telematikkselskapet i Europa med egenutviklet soft- og hardware av høy kvalitet. Våre tjenester gjør det enkelt å øke effektiviteten, overholde skatter og regler samt øke lønnsomheten gjennom SaaS (Software as service)i verdensklasse. Vi utvikler smarte løsninger som gir deg tilgang og oversikt over hele arbeidsplassen og alle bedriftens eiendeler. Per 2022 teller vi 350 ansatte og selskapet er representert i Norge, Sverige, Danmark, Finland, Nederland, Belgia, Polen og Storbritannia med hovedkontor i Larvik


Contact info

4.2

Great

TrustScore 4 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 42% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Perfect service

Perfect service! Great and easy to use! To be recommended

5 February 2025
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Vi setter stor pris på din flotte tilbakemelding! Det er fantastisk å høre at du har hatt en så positiv opplevelse med våre produkter og vår kundeservice. Din tilfredshet er vår høyeste prioritet, og vi er glade for å kunne bidra til å gjøre din hverdag enklere. Takk for at du valgte ABAX!

Beste hilsener,
Mario

Rated 5 out of 5 stars

Outstandind support

Outstanding support

5 February 2025
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Vi setter stor pris på din flotte tilbakemelding! Det er fantastisk å høre at du har hatt en så positiv opplevelse med våre produkter og vår kundeservice. Din tilfredshet er vår høyeste prioritet, og vi er glade for å kunne bidra til å gjøre din hverdag enklere. Takk for at du valgte ABAX!

Beste hilsener,
Mario

Rated 1 out of 5 stars

Cumbersome to use when entering trips…

Cumbersome to use when entering trips manually.

The popup window that appears when entering trips manually cannot be enlarged or moved. When you try to move the popup window, the popup window disappears without warning. All input is lost.

Why can't you enter the date manually but browse through the calendar?

It's a pain in the ass when you try to choose a different route than the map suggests (in the popup window). The route jumps and bounces involuntarily :((

When you try to delete a trip, why do you have to go through several steps to delete a trip? Unnecessary and time-consuming? Why do you have to click first on the trip, then press delete and then press OK?

Why not have a DELETE button next to each current trip that you can just press to delete, and confirm with OK?

Why isn't it possible to delete an entire day at a time?

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Big knowledge

Good follow up, Very nice experience.

28 October 2024
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Vi setter pris på at du tok deg tid til å gi oss en tilbakemelding. Det er viktig for oss å høre fra våre kunder, og det er fint å vite at du er fornøyd med vår service.

Hilsen,
Mario

Rated 5 out of 5 stars

God service

13 January 2024
ABAX as logo

Reply from ABAX as

Hei igjen Jens Petter

Takk for at du deler din opplevelse med oss og takk for praten på telefon!

Her må vi beklage at vi ikke var imøtekommende i første omgang! Godt vi klarte å finne ut av situasjonen!

Har du spørsmål eller lurer på noe så har vi 24-timers kundeservice som kan svare deg på det du lurer på når du lurer på noe.

Ønsker deg en fin dag videre
Mario
ABAX AS

Rated 5 out of 5 stars

Always fast response with customer…

Always fast response with customer service.
Issues solved the same day and never have to wait for answer regarding issues.

8 March 2024
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Tusen takk for at du tok deg tid til å skrive en hyggelig tilbakemelding. Vi jobber kontinuerlig med å kunne gi god kundeservice, så det er fint å høre at du er fornøyd :)

Med vennlig hilsen,
Mario

Rated 4 out of 5 stars

Work just fine

Work just fine

3 December 2023
ABAX as logo

Reply from ABAX as

Hei,

Tusen takk for at du tok deg tid til å skrive en hyggelig tilbakemelding. Vi jobber kontinuerlig med å kunne gi god kundeservice, så det er fint å høre at du er fornøyd :)

Med vennlig hilsen,
Mario

Rated 5 out of 5 stars

The costumer service top score,the…

The costumer service top score,the Person who explain me all futures in ABAX was 110% everything was nice and easy to understand what he mean and really friendly communication!

1 March 2024
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Tusen takk for at du tok deg tid til å skrive en hyggelig tilbakemelding. Vi jobber kontinuerlig med å kunne gi god kundeservice, så det er fint å høre at du er fornøyd :)

Med vennlig hilsen,
Mario

Rated 5 out of 5 stars

Customer service

7 November 2023
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Tusen takk for at du tok deg tid til å skrive en hyggelig tilbakemelding. Vi jobber kontinuerlig med å kunne gi god kundeservice, så det er fint å høre at du er fornøyd :)

Med vennlig hilsen,
Mario

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service. Mario is 5 star employee. A pleasure to talk to and always helpfull and polite

5 October 2023
Unprompted review
ABAX as logo

Reply from ABAX as

Hei,

Veldig hyggelig å høre at du var fornøyd med kundesenteret vårt. Vi setter alltid pris på slike tilbakemeldinger!
Med vennlig hilsen
ABAX

Show reviews in all languages. (222 reviews)

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