AA Carpets & Furniture Reviews 12

Worst experience ever I experienced with customer service… all the shop assistant was rude and was all about getting the money .
On top of that they left the rubbish on my driveway.
Doors don’t close after the carpet installation! Got to get additional builders in and repair the bad fixtures on the floor
Stay far away from this place please 🙏

I recently had my carpets fitted by Aa carpets the fitting was horrendous I believe one of the fitters was called faroq he cut my carpet short and put a very un-tidy looking join piece in place
The other guy I think was called sha he was absolutely rude and when questioned about the join which was not spoke about he uttered what do you expect this is aa carpets I was in shock be cause I had had mixed feedback on them through people I know I have also been told that the people that work for them are not really fitters and get paid from as little as £40 a day and the top pay is £70 no wonder the job was so terrible I would absolutely advise people to go elsewhere.

Needed a new carpet and bed in a hurry, mother in law was coming to stay for a month ! oh the joy ! couldn’t wait weeks like all the big brand stores. They had the bed and carpet I wanted in stock ! Old carpet and bed removed and taken away, New carpet fitted and new bed delivered in 7 days ! Mother in law Happy ! wife chuffed ! money well spent !

New carpet tiles.
We had new carpet tiles installed in large hals. The carpet was delivered and fitted fairly quickly.
The team was friendly and courthouse.
We would definitely use their services again.

We chose some carpet for our house
Dealt with a lovely gentleman called Salaam Khan
Had to have the carpet fitted in stages as we were having some refurbishments done
AACF were extremely accommodating and it all went extremely smoothly
The carpet is gorgeous
We are very very happy with the whole process
We would highly recommend AACF and we'll definitely be using the again
Thank you

Poor customer service from the owners. I purchased a dinning table, one of the legs split. I called to ask for a refund and managed to speak to the owner. He was rude and abburpt and basically told me to sod off

Please try harder and stop selling doff pieces of furniture

Ordered some carpet and vinyl.
The fitter arrived as planned and carried out all the work the same day. He was very helpful and did a really professional job. He took some extra time to fit a couple of awkward areas.
The owners are genuinely friendly and helpful and offer a great service- he even came at the end of the job to check all the work was carried out.
I would definitely recommend this shop.

AA carpets were excellent. Good carpets at reasonable price. Fitters are really friendly. Had problem with 2 doors in the bedrooms , which they took off, shaved off to correct size so the carpets fit and then they fitted the door back for a little fee. Salam was excellent throughout, he made the process simple and stress free and had my carpets fitted within 2 weeks.

Amir

The best customers service ever.all the staff there are very kind..very supportive..it is a place I would love to go again and again

I ordered a bed and carpet. I received a quick and friendly service. Very responsive customer service. My queries.were dealt with quickly. I felt that my needs were prioritised

Excellent service!! Good people

Needed 2 ottoman beds for my parents and spoke to the AA team. They were able to offer me a
Number of options and delivered the beds within a week exactly as I wanted them. Fantastic service, helped me at very short notice with beds that were made to order specific to my requirements...would highly recommend. Product seems of very high quality and hydraulic lift seems to be solid.