A2 Tyres Halfway sheerness Big shout out to Richard and the Ladies for being the best and so so helpful so grateful and Connor for fixing finally my troublesome Citroen knocking noise in the e... See more
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See what reviewers are saying
I highly recommend A2 Tyres Sheerness. Their staff are not only friendly but also highly skilled. The tyre fitters were all so polite, courteous and went above and beyond. I promise that you will not... See more
Came in to Sheppey branch yesterday to have an interim service everything was good staff were pleasant. Until we came to pay and the price was £40 more than we expected. We queried this and was told t... See more
I found myself stuck at Roadchef Maidstone with a flat rear tyre, and to make matters worse, the service pressure station wasn’t working. Just when things looked bleak, a van from A2 Tyre supplies Ltd... See more
Company details
- Tire Shop
- Auto Air Conditioning Service
- Car Battery Store
- Car Inspection Station
- Car Service
- Wheel Alignment Service
Information provided by various external sources
At A2 Tyre Supplies Ltd, we offer a wide range of services, covering Tyres, MOTs, Exhausts, Mechanical works and Air-Con Recharging. We have in stock a variety of tyres to suit all vehicles and budgets, and at our Detling branch cover commercial vehicles as well. A2 Tyre Supplies Ltd also offer a mobile fitting service to get you and your vehicle moving again.
Contact info
Unit 3/2 Tribune Drive, Trinity Trading Estate., ME10 2PG, Sittingbourne, United Kingdom
- 01795 475200
- enquiries@a2tyres.co.uk
- a2tyres.co.uk
4.4
Excellent
145 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
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Had 2 new tyres done yesterday and had…
Had 2 new tyres done yesterday and had to order 2 more which I was told would be in after 3pm. I said I’d return after 3pm or the following day, noticed a dust cap was missing so called them to let them know. So today - Saturday I revisit. There was a queue so I went to reception to check the tyres were in, I was told they were, so waited an hour. After taking the 2 tyres off I was told the tyres had been dropped off at Sittingbourne instead of Sheppey, so they had to go and get them. So far I have sat here for 2 hours waiting for 2 tyres to be fitted. I’ve used this garage for 24 years, the staff were as helpful as can be but this is unacceptable, I’ve spent 3 hours getting 4 tyres done. I’ll not be returning for tyres. Tracking done as an apology.
8 June 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you very much for your review.
I’m disappointed that we left a dust cap off your vehicle, this is such a silly error and so easily avoidable, so I apologise for this.
I also apologise for the fact that you were told the tyres were at the branch when in fact they had been dropped at another branch. This was an oversight by the work experience student at the desk on the day, she had looked up the incorrect tyre size.
Unfortunately, the next two issues are beyond my control. Saturday’s do get very busy and wait times are just something that I cannot predict until the day. Whilst I’m happy that the tyres were ordered to the correct branch, they were delivered by a 3rd part courier to our Sittingbourne depot. As I have no control over 3rd party couriers this is something that I or the company had no influence over.
I am however happy that my staff on the day went to Sittingbourne to pick the tyres up for you. This will of course have made the situation worse though, we were already busy and had to lose a staff member for 40 minutes whilst going to collect the tyres, and this did of course increase wait times. But again, we didn’t cause the initial problem and suffered because of it.
And finally, I’m happy that my staff did your tracking for you free of charge as an apology.
I hope you have a change of heart and continue using us as the only part I feel that we got wrong was leaving a dust cap off, which again I apologise for. And we have taken on a work experience student in order to help her gain experience and make transitioning into the workplace easier in future. This is something that a lot of companies shy away from these days, maybe for this reason? Not us though, we believe that everyone deserves a chance, and we want to help the young people of today find employment.
If there is anything I can do for you in future, please do not hesitate in contacting me.
Luke Stephens
Branch Manager Sheppey
Tel: 01795 667666
Adam come out to fit a new battery…
Adam come out to fit a new battery today and my car is now working again excellent work and excellent service Thank you very much 🤝
28 May 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for this review, and we will ensure that Adam is made aware of it. Many people do not realise that our mobile service not only offer a tyre service, but also can supply and fit new batteries. We hope that you will consider coming to one of our depots for tyres, mechanical or MOT work.
2 new tyres for my van
Really good and friendly I rung up as I needed 2 front tyres for my van and they had them in stock and fitted them with no issues. Really happy with the service and will always use them.
24 May 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for writing this 5 star review for our Sittingbourne depot. We always ensure that we have the widest range of tyres available for our customers and to suit any budget. It is always great to hear how happy our customers are and that they will use us in the future.
I had a flat tyre
I had a flat tyre, used a sealant which wasn’t sure if it worked or not. A2 had it for over an hour checking and re checking, seems the sealant worked so they didn’t charge me as they couldn’t find a leak.
Awesome service, very nice guys, highly recommend. Thanks
17 May 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for publishing this review for our Sittingbourne depot. We will always ensure that when a customer leaves us, their vehicle/tyres are safe and should not cause any issues.
A2Tyres highly recommended
I've used A2 tyres, Detling, twice now for my car and have, on both occasions, been 100% happy with everything.
You're treated with respect, informed of choices you have ie repair or replace and all done it an efficient and quickly.
Can't ask for better
Highly recommended
3 April 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you writing this review, and it is always great to see customer that have used our service multiple times and had the same level of service.
Regardless of whether you use our mobile fitting service, or attend one of our depots, all of our customers are given the same level of customer care and service.
great customer service
from the phone call to the repair exceptional service. cant praise enough.wont use anyone else.
28 March 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for writing this 5 star review for our Detling depot. It is always great to see the words 'exceptional service' and we will pass this on to our team.
10 out of 10 service
Very helpful with our puncture! The costumer service was very good she asked us all the key questions and got straight to the point. I believe her name was Tia. Extremely impressed, I went home with exactly what I wanted in less than 15 minutes!
23 March 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for taking the time in writing this 5 star review for our Sheppey depot. We will ensure that Tia is made aware of her mention in your review. A2 A2 Tyre Supplies Limited, we always want to ensure that our customers walk away happy and receiving the products and service that they expected.
Called out at short notice for a mobile…
Called out at short notice for a mobile tyre replacement. He arrived very promptly and dealt with it very professionally and politely.
Excellent service
22 March 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for taking the time in posting this 5 star review for our mobile fitting service. Not many of our customers realise that we provide this mobile fitting service. It is a service that we are extremely proud of as it supports those who can not get to one of our depots.
Excellent service prompt and polite and…
Excellent service prompt and polite and very perfessional,always recommend..
7 March 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for submitting a 5 star review for our Sittingbourne depot. We always strive to go the extra mile to ensure our customers are happy and would consider returning.
So helpful
On the way to work- work for emergency services and had a puncture
Popped to a2 tyres sittingbourne however it was before they opened at 8.00am
So grateful to Jonathan- he offered to replace the tyre straight away even though it was before his start time and I was able to continue to work and not be so late.
The team were absolute stars and could nt have been more helpful or polite- thankyou so much
26 February 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
It is always good for us to see a 5 star review, especially when it references a member of staff. We will always do our best to ensure that one of our customers are back on the road as quickly as possible. We will ensure that Jonathan is made aware of this review at the next briefing.
Tyre puncture left to get on with it by AA. A2 to my rescue s
I had just finished a 12 hour shift at the hospital, on my way home i got a puncture. As a member of AA I called them and was told it will take 2 + hours it was already 18.30 very dark and I was on my own . After waiting 1.5 hours I was called by AA to say they cannot fix the tyre tonight as everything is closed. I was then told to get myself home and they will come out in the morning. I rang my sister who told me about A2 tyres. OMG I wish I called them sooner, they answered straight away for out of hours, a lovely man called Tiarnan. Who was so honest and helpful, as I had already called my husband to come and get me, he said to keep price down if the car is safe. A2 would bring new tyre in the morning. if not he will come straight out to ensure I was safe that evening and change the tyre. Next day after confirming to Nikki I still want the tyre they came out and replaced it. I will always call this team from now on. Excellent service. I Took some business card for the hospital team
24 January 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you Sharon for writing this wonderful review, in association with our Emergency Mobile Call Out team. We will ensure that Tiarnan and the rest of the team are made aware of this review.
Many people do not realise that A2 Tyre Supplies Ltd provide this service, as well as having multiple depots.
A2 Tyres would also like to thank you and your colleagues for the hard work and effort that you give.
Great mobile service
Great mobile, affordable service delivered by Adam, this morning to change 2 front tires after a blow out
Came when they said they would, Adam was super polite, efficient and all for £30 (including vat) call out fee on top of the tyres I requested
Amazing Vance
24 January 2024
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for taking the time in writing this 5 star review for our 'Mobile Fitting' service. We will ensure that Adam is made aware of this review. It is our endeavour to always provide excellent service for an excellent price.
A2 tyre Supplies in Sheerness
Always quick to answer and always in a friendly way, knowledgeable and advise the best. Would definitely
recommend.
12 December 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for giving our Sheppey depot a 5 star review. We pride ourselves in how we treat our customers and ensure that they all walk away happy.
Great service and I asked for 3 tyres…
Great service and I asked for 3 tyres they said I only need one as it would be a waste. Very trust worthy and didn't make me spend more than needed. I will only use there services from now on
11 December 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you Mr Campbell for submitting your 5 star review. We would never want our customers to pay for a product or service that they do not require.
We always will review our customers issues and then advise them as to the most economical solution to the problem.
We look forward to seeing you in the future.
Highly recommend
I have been using A2 Sittingbourne for many years. Stuart, Paul and the team have been incredible whenever we have asked for advice or for repairs to be undertaken. With 5 cars in our family, we are regular visitors!!! Today (Sat 9th Dec 2023), I experienced a sudden blow out on my way to drop my youngest son at Gatwick Airport. I made an urgent call to Rob from the Detling team and he kindly rescheduled his teams appointments so that a technician could attend as soon as possible so that my son did not miss his flight.
A chap named Francis, from the mobile unit, came to my rescue within the hour and replaced my tyre. He was polite, professional and incredibly calm despite my cars position on such a busy road. I am always grateful to A2 tyres for their help, but on this occasion, saying I am grateful would be an understatement!!!!! Thank you A2 tyres from The Bakers :)
9 December 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
It is always great to see a review that has been left by one of our long term customers. Blow outs are not only a nuisance but can also cause delays in our customers lives. We always ensure that we go the extra mile to get our customers back on the road as quickly and as efficiently as possible.
We will definitely ensure that Francis is made aware of this review, and of his professionalism.
Replacement Tyre
Had severe puncture when away from home requiring new tyre. Contacted A2 hoping that they could get me going same day. Phoned A2 at 08:00 spoke to lady about my problem, she was very helpful and knowledgeable. Arranged mobile to pick up my new tyre and meet me at location. Ted arrived on time 10.30 very friendly and efficient had me up and running in 20 minutes. Highly recommend A2 will be my first call in future. Price competitive also. Thanks A2.
4 December 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for taking the time in submitting a 5 star review for our Detling mobile call out team. We always will do our best by our customers, and will go the extra mile to get them back on the road.
Life saver!
Wanted to leave a review after my experience with a2 tonight.
I was driving down a very dark country lane and ended up driving straight over a large rock (I know not the best move!) which then got jammed under the middle of my car, with a massive bit of luck an a2 van just happened to be passing a few minutes later and so kindly offered to help me. I honestly don’t know what I would have done if they hadn’t been passing at that time as it was a pitch black lane and I was alone with no phone signal. I was too shaken up to ask for the man’s name at the time but I wanted to say the biggest thank you for his help and for being so kind. You now have a new customer as myself and my family will be using your business whenever needed! Thank you again for calming me down and allowing me to get me home safe - as your vans say you definitely do go the extra mile!
1 December 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Hello Katie, thank you for leaving us this review on Trustpilot. It is always good to hear when one of our employee's can come to assist someone when it is unplanned. All of our team are dedicated in what they do, and as you say, will always go the extra mile to help. We are glad that you managed to make it home safely without driving over any more rocks :-). Please come to our depots when you with your vehicles, as you will get the same level of customer care there as you received on the road.
Stuck Locking Wheel Stud
I couldn’t loosen my locking wheel studs after they had been over tightened by another workshop. So I went to A2s as Ive been using them for over 30 years and they always been professional and trustworthy.
Scooter on reception couldn’t be more helpful booking my car in and Alex did an amazing job removing the locking wheel studs with out causing any damage. As always, very pleased with the service at a reasonable price.
21 November 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for your review, and we will ensure that both Skoota and Alex are made aware. Some companies do not correctly torque up wheel nuts, and over tightening them is just as bad as not tightening them up enough. We always ensure that everything is carried out in accordance with the specifications relating to the vehicle.
Excellent service
Excellent service. Didn’t wait long at all. Alex was polite, efficient snd went above and beyond . Thank you
9 November 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Thank you for your review of our Sittingbourne depot. We will ensure that Alex is made aware of this review. We always pride ourselves on the level of service that we provide our customers and Alex is an excellent example of this.
Highly recommend
Highly recommend, staff are friendly, never been ripped off for a tire that just needs repairing, the staff go above and beyond to help. Value for money
6 November 2023
Unprompted review
Reply from A2 Tyre Supplies Ltd
Good Afternoon, thank you for submitting your 5 star review for our Sheppey depot. We will always check to see if a tyre can be repaired rather than replaced. It is the most cost effective approach, especially if there is nothing else wrong with the tyre.
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