From start to finish our sales guy Darren was brilliant. He was knowledgeable, straight talking and honest and although the car we viewed wasn't suitable, the whole experience of A1 Ortos was really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our experience here has been “A1” from start to finish! Jay has been a consummate professional even when faced with unexpected problems (of our making not the garages)! The only thing I can say is b... See more
I bought a Mercedes from Brett at A1Ortos back in December and I couldn’t be happier. Brett was friendly, straightforward and genuinely helpful from start to finish. The car has been brilliant and the... See more
Great service from Brett. Nice, easy deal making! No back and forth, gave me a fantastic price on our trade in. We travelled from Sunderland and glad we did. A slight imperfection on the leath... See more
4.7
Excellent
281 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 48 hours
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Darren was fantastic
Darren was fantastic, nothing was too much trouble and gave me a fantastic experience. Couldn’t recommend more!
1 December 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Jay was excellent all the way through…
Jay was excellent all the way through the transaction. Knowledgeable and helpful and a really nice honest guy. Thanks very much 👍🏻
13 December 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Came in last week and bought a car from…
Came in last week and bought a car from Darren he was very professional. Would definitely use this car dealership again. Darren couldn’t help enough with the sale of my car. The completion of the sale was quick and smooth.
1 December 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Very Good experience
Very Good experience, thorough explanation and process. Very friendly and honest company. Would recommend.
11 December 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Smooth transition
Smooth transition. Pleasant service with no hazzle. Jay did everything for us
29 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Great customer service and knowledge of the car.
Tony was a great help from my first enquiry to day of collecting the car, great customer service.
28 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Great company with lovely cars
Great company with lovely cars! Tony was very helpful in ensuring the process was a smooth as possible and my car was ready on time. Thank you!
27 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Good experience with Brett
Good experience with Brett, got a lovely X3m and I would use them again
26 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Good Experience
Nice independent garage who are helpful from start to finish. Had a couple of very minor issues when I collected my car but I was back within a week and the issue was fixed in an hour. Huge thank you to Joe who was great; professional and patient with me when I had some queries about the particular vehicle I was purchasing and sorted me out promptly with the minor issues I had with the car. Thank you again!
18 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Fantastic Service and Experience
Purchased a car from Joe last week and couldn't be happier with A. The car and B. the service Joe provided. Right from the initial enquiry he explained everything properly and made the whole experience easy and pain free.
18 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Very professional service
Very professional service. Kept informed throughout the process. Staff could not have been more helpful.
20 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Highly recommended
Highly recommended, very professional, a place that I will definitely come back to.
Many thanks to Tony for all is help.
18 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Great experience from start to finish…
Great experience from start to finish and fully transparent on every step of the way. Would highly recommend in the future. Thanks again to Wes and Brett as well as the full management team and their amazing customer service
14 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Good people
Good people, smooth & transparent process - highly recommended
4 November 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
Exceptional service
My experience with A1 ortos was exceptional. Tony was on hand at all times to provide in depth detail and helped throughout every stage of the purchasing journey. Highly recommend.
22 October 2025
Unprompted review
Reply from A1ortos
Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.
— The A1 Ortos Team 🚗✨
I walked in to the showroom with no…
I walked in to the showroom with no interest in purchasing a car straight away. After taking interest on one of the cars I dealt with Jay to get more information. After 20 minutes I’d agreed to buy the car. Jay was very trusting and didn’t push me to buy the car (which was a positive for me). After dealing with Jay, Tony finalised all the paperwork with me. Tony explained everything in great detail so I had no doubts. Couldn’t recommend this company, jay and Tony enough
21 October 2025
Unprompted review
Tony made me feel welcome and the…
Tony made me feel welcome and the process of buying the car was easy
11 October 2025
Unprompted review
Highly recommended
Highly recommended, great personal service from both Jay & Tony from start to finish. Beautiful range of cars, reasonable priced - will definitely come back for my next car
11 October 2025
Unprompted review
Great experience
Recently purchased an SVR from A1 Ortos. Tony was super helpful with the whole process and the car was presented beautifully. Would very much recommend these guys. Friendly staff and an immaculate showroom.
7 October 2025
Unprompted review
We collected our BMW x5 on Friday…
We collected our BMW x5 on Friday service was amazing, we had the pleasure of Jay helping us decide on the car wasn’t pushy or made to feel under pressure, we left the show room with a new friend. We put the deposit down Wednesday viewed the car Thursday and he made sure we have it Friday just in time for our wedding. Thank you would highly recommend.
3 October 2025
Unprompted review
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