A Ok9 Reviews 270

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness in improving their dogs' health and well-being. Many people noted significant positive changes in their pets, from improved digestion and joint care to reduced anxiety and alleviation of skin issues. Reviewers appreciate the natural ingredients and the wide range of supplements available, finding them to be superior to other options. However, some customers were dissatisfied with the order fulfillment, mentioning instances where supplements were missing from their packages upon arrival. A few other people also felt that the product was ineffective for their reactive dogs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness of various... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the effectiveness of... See more

Based on these reviews

Rated 5 out of 5 stars

Probio K9 Been using this for many years now. I use it for my yorkie for keeping her yeast infection at bay but also my Weimaraner who has water added to his means to help keep him hydrated due to hi... See more

Company replied

Rated 5 out of 5 stars

In less than two months, we have seen a marked improvement in our lurcher’s separation anxiety. When we have to go out now, she simply takes a slipper to her bed and falls asleep! Previously she would... See more

Company replied

Rated 5 out of 5 stars

Bought 3 tubes of pate competitively priced (also gave me discount code). Dogs love them cut into small pieces to use as high value training treats. Great customer service. Definitely use again

Company replied

Rated 5 out of 5 stars

Bug Canine has been a game changer for my dog Archie. He used to be so sick everytime he had his flea tick and lice and worming treatment. He's maintaining a good weight now and is a happier dog gener... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

Maximise the mental and physical health of your dog.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This company is awesome to work with

This company is awesome to work with. Not only is their customer service top notch, but their products are awesome too! Check them out for all of your pup's supplemental needs!

1 February 2023
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

I have to be honest and say that the product made no difference to my dogs behaviour. He can get over excited and bark in the house and I was hoping this would help calm him after his meals but we saw no change at all. Not only that but the packets are so annoying to get scoops of powder out as they are quite compact. Also the product is very pricey which is disappointing as the product didn’t work as advertised. Not happy overall.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

I love AOK9 supplements

I love AOK9 supplements! My dogs have been on them for a while now and they are thriving. Their coats sparkle, they are the picture of health and I know that thanks to boosting their health with these super food supplements I’m enabling them to live their best life. Anytime I’ve amended my order or needed any help, the support I have received from the customer care team has been second to none. I highly recommend these supplements to all dog owners!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

🌟🌟🌟 Calm, Fresh and Rescue 🌟🌟🌟

I've been using several of the products over the past 9 months. AOk9 Calm has helped my border collie massively, barking has reduced. I think people put too much emphasis on a "fix everything" product. These supplements work in conjuction and alongside all the games to reshape the brain. I also use AOk9 Fresh to rehydrate my dogs while at training and competition, they all absolutely love it 💗 The other product I use is AOk9 Rescue, this is absolutely brilliant, a loose stool and one dose makes a huge difference. I've recommended all of these products to everyone I meet. Service has always been great, getting replies the same day 🌟🌟🌟

8 March 2023
Unprompted review
Rated 1 out of 5 stars

I'm having to give this a poor review

I'm having to give this a poor review, I know that others may have better results but it's worth detailing my own experience. I have a 2 year old jackapoo who is very reactive, not aggressive, but reacts to absolutely everything (door, noise, other dogs etc.)
I really had high-hopes for this but I'm about a month in and seeing absolutely no difference in reactivity.
Hopefully it will work for some, but unfortunately it hasn't worked for me. I'll keep going with the supplement until it's done and will amend my review if things change.

16 February 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy this product

Don't buy this product, it doesn't work

24 September 2022
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Cecilia
We're sorry to hear that you're experiencing issues with our product. Our goal at A-OK9 is to provide top-quality supplements that make a positive difference in your pet's health and well-being. We'd love to help resolve any concerns you have and ensure you're satisfied with your purchase. Please reach out to our customer service team, and we'll do everything we can to assist you.

Rated 2 out of 5 stars

It didn't work for me :(

It's been about a month since I've used the calming supplement. My 1 year old Frenchie is super reactive and would bark at any kid or dog in our apartment block. He would also go crazy to run over to another dog in a park, not aggressively but to play. Reading the reviews I thought this should help, but unfortunately he's still exactly the same. This is our 3rd calming supplements so far and nothing has worked. Maybe my dog just doesn't digest these calming supplements well. I find that he is slightly calmer at home but outside he's exactly the same.

5 July 2022
Unprompted review
Rated 5 out of 5 stars

Calming Supplement

I was a bit sceptical at first, as I have a VERY active beagle/harrier cross - 9 months old and just full off beans 24/7 and I just thought nothing would calm him. He was also showing small signs of separation anxiety and had a big problem with mounting, which led to him being kicked out daycare! I was recommended to try the calming supplement and slowly but surely things started to improve. No more humping, more focus when training, and each day getting better at being left alone for periods of time.

I then ran out of this 2 weeks ago and low and behold...the humping is back! The whining and pacing is back when I leave the room, and the distraction when training (especially on lead walks) is back.

Now this could just be him pushing the boundaries and hitting the "teen years" but I am convinced the supplements are the key. That much so, that I have signed up to a repeat subscription as the last 2 weeks when he hasn't been on them have been SOOOO stressful!

I don't normally leave reviews unless I really think they are worthwile (good or bad), and yes these aren't the very cheapest you can buy out there, I really do think they are worth every penny and I hope my review can help all the other stressed Pawrents like myself out there :)

9 February 2022
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Jec,

Thanks for leaving such a lovely review! We are so happy to have been able to support you on your supplement journey and can see you have had some great results!

Please do get in touch with us at anytime on hello@a-ok9.com if you have any questions about any of our other products!

Rated 4 out of 5 stars

I use the Calm K9 supplement

I use the Calm K9 supplement. I do really like this product, although I started using it around the same time as I stepped up my training with my dog. It’s hard to say if the training alone would have got the same results.
However, I have really seen improvement with my dogs house manners, and he is able to find his calm a lot quicker than he ever used to. I will keep re-purchasing while I continue to make advances in my training, and eventually see if we can do without it.

30 January 2022
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Rachel,

Thanks so much for your review! We are so happy to have been able to help you with your training.

Please do fee free to get in touch with us at anytime on hello@a-ok9.com if you have any questions.

Rated 5 out of 5 stars

We use both CalmK9 and Flexi

We use both CalmK9 and Flexi, we have one 7 year old German Shepherd who can be anxious and unsettled and she has the Calm alongside her training and oh my has it made a difference even when we haven't had time to be so dedicated to the training she is more relaxed and not so anxious she use to be be a very squeaky dog, she has her 2 scopes in a morning mixed with her meat and flexi in her kong would highly recommend. The flexi for her is a maintenance product as we do agility and especially with her not having the best confirmation we want to help her joint out. We have a 11 year old ex MWD labrador, she started to get a bit of a stiff leg over 2 years ago and we put her on a different supplement that seemed to be working tge stiffness has reduced, we then started to see the stiffness return possibly due to moving to a hilly area so more impact on her joints so changed her to flexi and she is a totally different dog no stiffness at all and she keeps up and goes as far as out German Shepherd. We are also looking after a friends German Shepherd who had a previous leg injury and was on Meds from the vet that were upsetting his organs and stomach and after speaking with the vet he changed him on to Flexi and he is as good as he was on the med but a healthy stomach and not causing problems with his organs. 3 amazing dogs getting amazing benefits and the team behind aok9 have been great always get back and advise. Top products

28 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Laura,

Thanks so much for your review! As a small business, we really appreciate the support!

It’s so lovely to hear that you are getting maximum value out of our products - please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs.

Rated 5 out of 5 stars

Flexi K9

Love the flexi. It gave my dog with a laxating patella an extra year with no pain. Looking forward to trying some of their new products!

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Sarah,

Thank you for your review and for your support.

We're so pleased that our Flexi K9 could help with your dog. Please do let us know if you need any help choosing any new products at hello@a-ok9.com !

Rated 5 out of 5 stars

We are LOVING the new products

We are LOVING the new products!

Plaque-K9 - their breath smells SO much better and I love knowing I'm doing what I can for their dental health as trying to brush their teeth isn't the easiest thing!

Probio-K9 - both of my girls occasionally suffered from soft faeces and when one of your dogs is quite fluffy that's less than ideal! The other also gets intermittent colitis-like signs and anal gland issues both of which are much improved!

Rescue-K9 - we used it once last week when one of them ate something disgusting on a walk and wow, forgive me, but from water to solid in less than 24 hours...MAGIC!!!

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Jessie,

Thanks so much for your review!

This is awesome :D - So pleased you and your pups are getting maximum value out of our products! Let us know if you ever need a hand at all at hello@a-ok9.com !

Rated 5 out of 5 stars

We are loving Calm-K9!

We are loving Calm-K9!! It has really helped my young spaniel to find calmness more easily and be less unsettled by noises etc. I took her off it briefly, to see for sure what impact it was having and she quickly reverted to struggling to be able to settle and relax. She's back on Calm-K9 and she's now often able to just chill out with me again and have snuggles. Highly recommended!

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Zoe,

Chilling out and snuggles is the dream! So pleased to hear that your pup is enjoying the Calm K9 and thank you for taking the time to review us, we really appreciate the support :)

Rated 5 out of 5 stars

We got a manic puppy at 8 weeks old…

We got a manic puppy at 8 weeks old with no calmness in him whatsoever! After a few weeks we knew we needed some help, and found the a-ok9 group doing a free week of videos to help promote calmness in your dog so yes we signed up! The videos recommended the use of calm-k9 and we thought why not, can't make things worse! We also through a-ok9 found Absolute Dogs and have been training him the Absolute Dogs way since then! For months we were unsure if it was the calm-k9 or just the training that was helping and then we ran out for a few days. Safe to say, yes we have made massive improvements with training but the a-ok9 definitely puts him in a position to be able to be calm and learn! It also massively increases the quality of his stool! Now our dog has always had tummy problems and these are still ongoing. Our vet recommended we change his diet and gave us a probiotic to use in conjunction with the calm-k9 which 100% helped! But when we ran out we thought we would try the a-ok9 probio-k9 and wow this has helped so much more! And he also enjoys eating it more which was becoming a challenge!
We have also purchased the rescue-k9 but are yet to use it because its not been needed!
We are excited to see the improvements we can make for our naughty but nice dog whose issues stem primarily from a constant upset tummy!

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Jess,

Wow! Thanks so much for your great review and it's so brilliant to hear that you've found such success with our supplements and Absolute Dogs training!

Do feel free to reach out to us at hello@a-ok9.com if you need any help at any point in time.

Rated 5 out of 5 stars

Brilliant products

Have been using Calm-K9 with my anxious cockapoo now for about a year. He was previously on vet-prescribed fluoxetine, and having wanted to try something more natural I switched him over to Calm (with the appropriate period of weaning off/on) and it's working just as well for him as the fluoxetine - taking the edge off his anxiety to give me that window within which I can reshape his brain through games!!
Having being diagnosed with a mild luxating patella I also decided to try Flexi, and, alongside some appropriate strengthening exercises I have seen a noticable reduction in his 'bunny hop'.
He's also plagued by allergies and itchy skin, and having him on a combination of Calm and Prime has improved his skin, his fur (which is so much softer) and his poo! It doesn't quite sparkle, but it's definitely much nicer to pick up! :D
I might have to start taking them myself ;)

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Karen,

Thank you so much for taking the time to eave us such a lovely review!

We are so pleased that your pup has has such success with our supplements and is really thriving! Here's to almost sparkling poo! :D

Rated 5 out of 5 stars

Probio-K9 is BRILLIANT!

The new Probio-K9 supplement is amazing! Both my dogs are prone to sensitive tummies and since being on this we've seen a huge difference. Both are now very healthy, happy dogs with better gut health and fewer anal gland issues - woohoo.

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Kate,

Many thanks for your lovely review! As a small business we really appreciate the support and are so pleased that your dogs are gaining the maximum benefits of our supplements :)

Please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs!

Rated 5 out of 5 stars

Plaque-K9 - No more dog breath!

Plaque-K9 - Be gone foul breath!

Wow I didn’t think it would have such a dramatic effect, but dog breath is no more 🙌 After just two days it’s made a huge difference 😮
Knowing that it’s also helping to helping to control Plaque and Tartar formation is a cool added bonus - does it come in human form too?

26 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hey Kev,

Thanks so much for your awesome review! Bad dog breath be gone!

As a small business we really appreciate all your support and are so happy your pup is getting great value from our supplements. :D

If you need any help at all please don’t hesitate to contact us at hello@a-ok9.com if we can help with any other supplement needs!

Rated 1 out of 5 stars

Pre Order Palaver by NOTOK-9

Having been recommended the calm product by a dog trainer for our hyperactive anxious puppy, we couldn’t wait to try it. We’ve seen no difference since using Calm K-9 but knew it was a gamble. That’s not why I’m leaving a 1 star review though…

We wanted some probio products as when younger he had very loose stools and always had an upset stomach / flatulence. This was back in December 2020. We’ve changed his diet since and it’s fortunately not so bad.

However, back in December when it was, we pre ordered Probio-K9 for delivery in January 2021. No problem - combine Covid with Brexit and you expect delays!

What you don’t expect is January to lapse and not to have heard anything. Alarm bells should have rung when we waited a fortnight, with no update, for the Calm product (£100+ spent). They said it would all come together but could send Calm now, no problem. But imagine if I’d have waited!

Another email from myself promoted a response where I was advised the product was on track for mid February. We’re now in March and no contact has been made nor product received.

Then imagine my shock when I discover they are now promoting and selling the very product that I pre-ordered on their social media - and have been since the end of February!

This business is not forthcoming with information and there are clearly some severe organisational issues if they are not honouring / completing pre orders.

I will never purchase again from A-OK9 and have opted to try YuCalm instead. Do NOT recommend.

13 March 2021
Unprompted review
A Ok9 logo

Reply from A Ok9

Hi Joshua,

Thank you for taking the time to leave us a review.

I’m sorry to hear that you felt our customer service was not up to scratch this time around. Having looked at what happened on your account I can see you were able to find some products which were released at a private event called Super Trainer Live which were not available to the public to purchase so I am unsure how this happened and how you were able to purchase these pre release products.

I understand your frustration that your pre-order products were not sent to you within the time frame specified, however, without being present at STL you were not included on the email rounds which explained to our community what was happening with preorders which were made during STL. I accept and apologise that we should have flagged you at the beginning so that you were kept updated along with the people who were at STL automatically - this is not an excuse, just so that you are aware of what happened.

Looking through the correspondence to you we have politely and regularly communicated with you, sending out your Calm before the rest of your order, and refunding your purchases that were not received in time.

We take all feedback on board as it helps us improve our customer service, so thanks again for your time.

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