I purchased the moon 1300 lumens it’s really bright only downside is the battery goes flat quickly
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Purchased a Cube attention sl awesome bike but had a couple little scuffs on it. Possibly from shipping. I am being extremely picky though because It was an almost $1500 bike. Service was good. When I... See more
- knowledge of staff - friendliness - ease of transaction Exchanging my bike and getting the difference refunded. Made it so easy with my first purchase of my bike. Thank you
Company replied
Placed an order, item was listed as in-stock, received a text to say item was out of stock and would take 15 business days to come in, tried to contact them with no answer within the time and finally... See more
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Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
1/9 Parramatta Road, 2141, Lidcombe, NSW, Australia
- (02) 9166 2914
4.4
Excellent
131 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy and pleasant transaction.
30 May 2023
Reply from 99 Bikes - Lidcombe
Thank you for the review Gabriel!
Absolutely stoked
Absolutely stoked. My son loves it. Great byild quality. Love the orange colour. And the service was amazing. Definitely a returning customer.
7 May 2023
Reply from 99 Bikes - Lidcombe
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
- knowledge of staff
- knowledge of staff
- friendliness
- ease of transaction
Exchanging my bike and getting the difference refunded. Made it so easy with my first purchase of my bike. Thank you
5 March 2023
Reply from 99 Bikes - Lidcombe
Thanks so much for the great detailed review!!
Service and good advice is what we all…
Service and good advice is what we all expect. It was delivered with a smile and quality work. Extremely satisfied
3 January 2023
Purchased a Cube attention sl awesome…
Purchased a Cube attention sl awesome bike but had a couple little scuffs on it. Possibly from shipping. I am being extremely picky though because It was an almost $1500 bike. Service was good. When I went to pick it up and had the safety check, I felt it was a nice touch. However I would like to have seen all the bolts have some grease or lubricant as an extra extended courtesy. Again being extremely fussy. This is my second bike over $1000 from 99 bikes Lidcombe can't really fault them. Just would be a nice touch adding some lubricant to all the screws and bolts for a 5 star review from someone as fussy as me...Also I would rather wait to talk to someone who knows what they are talking about when it comes to they type of bike I'm buying. My first purchase was a BMX and felt like the person I was speaking to didn't know much about them but they were trying anyway. Would recommend 99bikes Lidcombe still however. Very competitive prices for newcomers to the sport. I don't blame the staff I'm a salesman myself and the job requires you to promote the stock you got!!! Most customers probably haven't spent hours and hours on YouTube researching like me. Overall good job guys thanks for the fast and friendly service. I'd recommend lubing all the nuts and bolts for a 5 star review from me next time ;)
14 December 2022
I purchased the moon 1300 lumens it’s…
I purchased the moon 1300 lumens it’s really bright only downside is the battery goes flat quickly
2 January 2023
Absolute legends
Absolute legends, transparent, efficient, friendly
Lidcombe 99 bikes are the bees knees, and saved our Christmas this year with faulty threading from bicycles online.
15 December 2022
Unprompted review
Was blown away by the friendliness of…
Was blown away by the friendliness of the two female staff. I had bought online a jacket that was a little smaller than i thought, so i went back to get a larger one, and one of the ladies went to get it with a warm smile. Also their professionalism was top notch. Kudos to them. Apologise for not knowing their names but they know who they are! Thank you kindly.
7 September 2022
Reply from 99 Bikes - Lidcombe
Hi Gil,
Thanks for the kind words and the positive review!
placed the order online and processed…
placed the order online and processed and ready for pick up next day, staff were great answered my questions and service was excellent
30 August 2022
Reply from 99 Bikes - Lidcombe
Hi Brian,
Thank you for our kind review!!
We are pleased to know your order was ready for you within such short notice! Plus had good service to come with it also!!
Happy riding!
Reply from 99 Bikes - Lidcombe
Thanks so much for the great review!
Great service
Brought a trainer online. Went to the store to pick up. The service was very a tentative and informative, great service.
23 July 2022
Reply from 99 Bikes - Lidcombe
Hi Daniel,
Glad your experience was a positive one! Enjoy your trainer!
Had a flat type late evening on my MTB…
Had a flat type late evening on my MTB
The team at 99 bike Lidcome , fixed it on the spot when I brought my bike in to keep me riding . Now that’s great service
22 July 2022
Reply from 99 Bikes - Lidcombe
Hi Peter,
So glad we were able to help! See you soon!
The first time i went there Kush helped…
The first time i went there Kush helped me a lot and he got my bike back on running smooth.
3 July 2022
Unprompted review
Reply from 99 Bikes - Lidcombe
Thanks so the great review, glad we were able to get your bike fixed so you could get out riding again!
Good customer service
28 June 2022
Reply from 99 Bikes - Lidcombe
Hi Marcenito,
Thank you for your review. Happy riding :)
Love this bike shop
Love this bike shop. Really helpful staff and quality gear at good prices! Recommended!
1 June 2022
Reply from 99 Bikes - Lidcombe
Thanks Benjamin!
I'm so glad the team at Lidcombe were able to help out and get you kitted out in the right gear.
We can't wait to see you in store again soon.
Happy riding!
Great experience
7 April 2022
Excellent Customer Service
15 March 2022
Great Customer Service !!!
Kush was very helpful, and polite.
well done 99 bikes for employing customer friendly staff.
very happy to recommend 99 bikes to anyone who asks.
cheers Dawn Chamberlain
21 February 2022
Unprompted review
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