999inks Reviews 

4,159
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the replacement printer ink products are exceptionally affordable, arrive very quickly, and function seamlessly without experiencing any compatibility errors. People strongly appreciate the straightforward online ordering process and the helpful customer service team available whenever assistance is required. Some reviewers were not happy with unexpected delivery delays, expressing deep frustration over ongoing difficulties tracking their parcels or receiving clear answers regarding missing orders. A few other people also felt disappointed when the purchased replacement items turned out to be completely incompatible with their specific printer models.

What people talk about most

Product

Customers report widespread satisfaction with the product and ink quality, noting that compatible and... See more

Delivery service

People report positive experiences with delivery service, highlighting consistently fast and prompt shipping... See more

Order

Clients share positive opinions on order, highlighting a consistently fast and reliable delivery process.... See more

Service

Users describe positive interactions with service, highlighting efficient experiences and fast delivery.... See more

Price

Reviewers highlight positive aspects of price, noting that costs are much cheaper than official stores and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really like buying from this company, and have done so for the past 10 years. Their prices are great and usually much more competitive than other companies, their inks are a perfect match to my Xer... See more

Rated 5 out of 5 stars

I have used 999inks for years for all my printer cartridge requirements. They have always been first class, and in my opinion, unbeatable on service, price and speed of delivery. Highly recommend them... See more

Rated 5 out of 5 stars

Bought a new replacement Canon printer and was surprised how expensive the ink was from our previous supplier. After looking around, I was very pleased with the price offered from 999inks (plus an int... See more

Rated 5 out of 5 stars

I ordered a complete set of inks for my Epson ET 2826 from another supplier, but for some reason they only sent me the Yellow and still took my payment for the complete set.....!! I am still... See more


Company details

  1. Toner Cartridge Supplier
  2. Office Supply Store
  3. Pen Store

Written by the company

Cheap Ink Cartridges and Printer ink from 99p. Fast and Free Delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(4,159)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Communication

Im using this service since 2016, when I have ordered last week my address was defaulted to my old address. However I have emailed as soon I have realised my address was wrong on the invoice.

Maryam from the customer service who have been communicating and resolved my Issues.

Thank you so much.
Muru.S

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Frustrating

Probably a change in HP’s software that no longer allow non HP cartridges to work in this printer (Hp Envy Inspire 7900 series). Very frustrating. Changed the cartridges, but still had a low ink error message (nothing wrong with the 999ink cartridges I was replacing them with). This is what I purchased from 999inks:

2 X 999inks Compatible Black HP 303XL Inkjet Printer Cartridge
SKU: 9RI-T6N04AE
1 X 999inks Compatible Colour HP 303XL Inkjet Printer Cartridge
SKU: 9RI-T6N03AE

Purchased original cartridges from HP and, of course, they worked fine at twice the price.

5 May 2026
Unprompted review
999inks logo

Reply from 999inks

Hi Maz,
We’re truly sorry for the frustration caused. Unfortunately, regardless of the brand, compatible inks will not work if you have an HP subscription or after certain HP software updates. We display a warning on our website for printers affected by this issue.

At the moment, we are unable to locate your record with us. If you could kindly email us at info@999inks.co.uk, our team will be happy to investigate further and resolve this for you.

We value your trust and will do our best to ensure this is resolved quickly and to your satisfaction.
Kind regards,
Alice

Rated 1 out of 5 stars

Terrible!

Disappointing! I ordered two colour cartridges from this supplier. After running a print test on both of them I found that neither were dispensing coloured ink. After contacting the company I ran a further print test on each cartridge where one of them produced some coloured ink but not the full range of colours required for full four-colour printing. After much back-and-forth I finally got my legally entitled refund, but not before much messing about and excuse-making by the supplier. Avoid this company if you want reliable quality printer cartridges.

14 April 2026
Unprompted review
999inks logo

Reply from 999inks

Hi Alan,
I’m truly sorry for the disappointment caused. While our cartridges go through strict quality checks, it’s rare but possible for issues to occur - and we regret that this happened with your first order and broke your trust. This is indeed not our usual standard of service, and we are committed to meeting higher expectations.

Our team worked with you to run print tests and troubleshoot, but I understand this may have felt frustrating rather than supportive. We’ll use your feedback to improve both our products and our service. Thank you for bringing this to our attention.
Kind regards,
Alice

Rated 5 out of 5 stars

Great service

Easy to find the required cartridges and check out
Received confirmation straight away with a delivery date. They arrived on time and well packaged
Disappointing they offered discount code which wasn’t available for my purchase
Well done overall

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Have used 999inks several times in the…

Have used 999inks several times in the past, would fully recommend to anyone. Plenty of choice, competitive prices, good quality products, quick delivery and everything arrives well packaged and secure. Couldn’t ask for more. Thank you

14 May 2026
Unprompted review

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