Do not trust their 14 day moneyback guarantee
Signed up on 14/10/25, taking note of their 14 day moneyback guarantee if I wasn't satisfied with the service. After a few days of testing I decided I wasn't satisfied, the main reason being the complete lack of response when I submitted some requests for assistance with my website. I submitted a refund request on 24/10/25, well within the 14 day period, only to be fobbed off several times, and then to cap it all, they suggested I contact the reseller (Paddle), who unsurprisingly directed me back to 8b! A dispute has now been raised via Paypal, which seems to be the only way I'm going to get my money back.
To anyone reading this: Do not trust their 14 day moneyback 'guarantee' and do not expect any support if you run into issues.








