8849tech Reviews 8

I contacted customer support on two occasions after living with a tank 4 phone for a couple of months.

The phone was riddled with faults including cutting out, instant battery depletion and not holding charge consistently, not charging correctly using their supplied charger, phantom touches and huge glitches with operating system etc etc etc.

They absolutely ignored my requests for support and ignored both my emails regarding the fact the phone was total junk and how I had tried everything to remedy it.

The only conclusion I can draw from unihertz is they don't give a stuff about their customers, will sell them a phone for over £400 but completely ignore requests to get the phone exchanged for one which works or just refund the phone altogether.

Such a shame as my previous tank 3 phone was spot on and I really enjoyed using it but I will never use unihertz, but tank products or attempt to contact customer support direct at 8849 again.

I may as well have given them £400 as this phone is totally unusable and they just don't want to know.

Completely appalling after care considering they are trying to be taken seriously as a global product.

If they also fail to respond to this review and remedy my issue I will simply take it to trading standards, possibly take unihertz to small claims court and definitely leave social media reviews with screen recordings of this review and all emails sent to 8849 and ignored by them.

But their products and play the lottery. If it worked great. If it doesn't you have simply lost your money and won't get it back, and exchange or even any advice cos they couldn't care less clearly.

Expected better. Received what's basically a brick in the post which cannot be used.

Unihertz and 8849, you have three days from the date of this review to remedy my issue. If you do i will remove this review. If you don't then please believe this is not the last you will hear about this and I will mount a social media campaign exposing you and your practises.

You are not going to cheat me out of over £400!

Stop buying tank 4 Pro

Have a tank 2 phone and a tank pad. Both really well made devices.
Ordered the tank pad because my tank 2 had a battery issue (stuck at 56% charge). I never had a phone that lasted this long. Super satisfied with the brand.
I send them a mail after i ordered the tank pad telling them about the issue i have with my tank 2 phone. Today the part that is needed for fixing the tank 2 arrived as a package fully send by 8849 as a service. Was not expecting this kind of service. 10/10 !!

I’ve been using the 8849 TANK 3 PRO for a while now and I’m genuinely impressed. The build quality is outstanding – it feels indestructible and perfect for outdoor use. Battery life is phenomenal, lasting me days even with heavy usage. The performance is smooth, and the camera quality is surprisingly good for a rugged phone.

What I appreciate most is the peace of mind: I don’t have to worry about drops, water, or dust. It’s a phone built for real life, not just for show. The projector feature is a fun bonus when camping or sharing content with friends.

Overall, 8849 has delivered a near future-proof rugged phone with the TANK 3 PRO. Highly recommended for anyone who needs durability, long battery life, and reliable performance.

As someone who spends a lot of time outdoors, I’ve been using the 8849 TANK3 PRO for a while now, and honestly, it’s one of the most reliable rugged phones I’ve ever tried.

First of all, the battery life is amazing. I can spend a whole day hiking, navigating, and taking photos without worrying about running out of power. Its drop-proof and waterproof design is also genuinely trustworthy — I've accidentally dropped it several times and even used it in the rain, and it never had any issues.

The camera performance surprised me too. The night vision and main camera work really well, especially in low-light environments. Performance is smooth for daily tasks — video watching, switching apps, and taking photos all run without lag.

Overall, the TANK3 PRO is truly a “go-anywhere” phone that I don’t have to baby. If you enjoy outdoor activities, travel frequently, or work in tough environments, the TANK3 PRO is definitely worth considering.