724Transfer.com Reviews 33

Driver came over 20+ minutes late, the support team consistently pretended he was outside waiting.

When we had sent picture evidence to prove he wasn’t, they then stated he was delayed and it was out of their control.

When the driver did arrive, he didn’t inform us that he was going to another hotel to drop off a bag, causing further delays for us. Despite us informing him we were already very late.

DO NOT BOOK, awful service, avoid at all costs. We booked through booking.com, please avoid this provider.

Great service! Great mulilingual driver, on time upon appointment. Spotless new cars, an affordable prices
Thank you Sergen our driver.

Review: Dangerous and Traumatizing Taxi Experience in Fethiye

We had a terrifying experience with a taxi transfer in Fethiye that should never happen to anyone.

Our group of six people, including two minors, was supposed to be taken to the airport as part of our pre-booked transfer from Liberty Fabay. Instead of taking the usual route, the driver of one of the minibuses suddenly turned off the main road and drove us deep into a remote, forested area—completely the wrong direction from the airport.

Despite repeated requests to take us to the airport, the driver ignored us. He drove on rough, unpaved paths, eventually getting stuck in sand on a deserted beach. We were trapped there for almost an hour. We were scared, confused, and helpless. The minors had panic attacks. It felt like we were being abducted.

Thanks to a miracle and the help of our UK travel agent, we managed to walk a few kilometers back to a main road, where we reunited with the second transfer and made it to the airport.

This was a traumatic experience. We have reported everything to the local police and provided them with evidence: GPS location, photos, videos, and witness accounts. We are demanding answers—why were we taken there, and for what purpose?

Please be extremely cautious when booking transfers in Fethiye. What happened to us could have ended far worse.

We have used this transfer company a few times now and they have always been 100% reliable. Always on time and excellent communication. We have booked direct snd also via Hoppa and no issues.
Prices are reasonable,
Vehicles are clean and new and staff friendly and helpful.
Well done!

Had a horrible experience today. 724 transfer have changed the departure time for 30 min earlier at the morning with sending only one whatsapp message late at the evening a day before leave. Of courser we've missed this message.

At the morning the driver was calling and said "hurry up" very rudely, so we rushed downstairs in 5 min, but the bus was already gone!

The support was very rude, claiming it's "our fault" and refused to refund!

Worst transfer experience ever, lots of stress and nerves. Avoid it any costs. I will keep demanding refund and posting this review everywhere I can.

Driver came to wrong place. Didn’t answer the phone. While pregnant woman with bag was looking for car through all nearest buildings passed 15 min. Finally she found but that time driver said I wait you 15 minutes now I will not take you go by taxi. And went. In call center the also can’t talk with customers just screaming and making guilty. The most disgusting company. ATM transfer much more better

I have used this service 18 times between Alanya and Gaziapazza Alanya Airport GZA and Antalya airport and the service is competitive. Today a young man came at 5.05 am right on time and delivered my Spanish girl friend to AYT
Listen you may read only complaints here. But please be sure they use qualified caring drivers have the best cars and have Excellent insurance. A taxi costs 2x or 3xs as much. Now you need to be ontime contact them on Whats App or Telegram immediately if any problems.
Enjoy Turkiye and please show respect these are a great people.!

I booked a transfer from my hotel in Belek to Antalya airport through hoppa, the local provider was 724 transfer.
I never received a pickup time, no info at all. No contact data either.

I ended up taking a taxi the night of departure 4 hours before my flight was on as until then I hadn't heard a beep from the provider.
An hour later, i.e. 3 hours before the flight I received a call from the provider via whatsapp telling me that they would NOW be ready to pick me up. So they did have my contacts all along?! Three hours with an hour traveling time is cutting it close so they probably knew I wouldn't just be waiting that long but take a taxi.
I think they just gamble that people will take a taxi if they don't receive a pickup time so they don't have to go through with the transfer and then do that last-minute call so they can "prove" that they were actually providing the transfer and keep the money ...
I'm not even sure they were at the hotel. Maybe that call just comes from the office.

Been using 724 for the last year and a half, brilliant from the airport to destination but then on return, omg the stress mostly lates especially 1 that was over an hour late and the last straw booked for 8.50 return to airport I was stood outside from 8.30 to be told at 9.15 via WhatsApp 2 mins they'll be there another 10 mins passed for them to drive right past me without stopping. I text them back was met with lies that they had been waiting outside for a good 10 mins and I was a no show . So No they will not come back for me . I was left stranded alone with the only alternative to pay 50 euros to get myself to airport. I really thought 724 were safe but as a single female traveller on the verge of missing my flight all recommendations for my friends and family will be taken back . Disappointed especially with the lies

We ordered a mini bus for 11 people (3 infants added) and added a comment that we needed baby 3 chairs.

The minibus only had 10 seats and we could only get 1 baby chair. We explained that it's not what we ordered and they said 'no problem, we will cancel the order'.

We discussed some more and got a new car with +11 seats, but kept saying '1 baby chair per car'. After a while they said the driver would drive to the office (2 minutes away) to get one more baby chair.

After 10 minutes and realizing that the driver wasn't driving to the office, we confronted the driver (who didn't speak english, but knew what was going on). He started laughing to our faces and this is where I had enough. I yelled at him and he stopped the car instantly and said something about the police, but instead called the office. We talked with them and now they said that another transfer car would meet up with us and they had an extra baby chair. That was a lie as well and during the entire +3 hour trip a 1-year-old had to sit on his mom lap.

G2433415. These people did not come to collect me. they say i was not there my pickup time was 20.20 however to be safe i stood outside main doors from19.50 until 20.20 I was standing with the security woman whom became concerned when i had waited so long and tried to help me phone the transfer company. Kindly the Hotel Reception phoned the transfer company only to be met with a long complex menu. There was another transfer company that arrived at 8.10 and he had waited 30 mins for his passengers and had asked me several times my name and which transfer company I was waiting for. He saw Reception struggling to get to speak to anyone in the transfer company and Kindly said he would just take me as it was getting to close for the flight time. Then when i get to the airport i see they had messaged me at 8.47 to say 10 mins away then deleated the message and insist they were there all along. So being late forgivable but making up lies and pretending they were there SO DISHONEST. It is all on the Hotel CCTV me standing there from 19.50 yet 724 say i was not. TOTAL DISHONEST> NEVER EVER BOOK HERE IF THEY DO NOT SHOW UP THEY WILL MAKE FAKE NO SHOW REPORTS SO YOU CAN NOT CLAIN THEY DID NOT ARRIVE.

My experience with 724transfer.com was nothing short of exceptional. From the moment I booked my airport transfer, I was impressed by their professionalism and attention to detail. The booking process was seamless and user-friendly, allowing me to customize my transfer according to my specific needs.

Very good transfer service, used a couple weeks ago in Antalya airport, Turkey. Booked the transfer online fast and easy, it was easy to find the 724 desk outside, the driver was nice and safe - stands for it's cost. Also got a 30% discount coupon for the next transfer

Mixed review
Outbound good, flight was delayed they honored transfer at no additional cost.
Return was a disaster: arrived 2 and a half hours early whilst I was having breakfast and refused to comeback at the correct time. Had to organise my own taxi at an additional cost. Their customer service was terrible, just were'nt interested.
If your got more then one person I'd recommend Uber or a taxi, its slightly more expensive but more likely to get to your destination on time. 300TL from airport to Lara Beach.

I have seen some poor reviews on here, i think these are just from miserable people who just want to complain.
We in fact found 724 very friendly and extremely reliable timing for pickup not only from our hotel but our return from the airport was very good we stayed at Arnor De Luxe Hotel and Spa and travelled to and from Antalya Airport. Will 100% be using 724 upon our return. Thank you 724. Karl & Hazel

AVOID! AVOID! AVOID!

I would avoid this company like the plague. When this company didn't turn up at the designated time and hotel, I decided to allow some time for traffic etc. 30 mins past the agreed time, and they still weren't there and no communication neither. Due to my Turkish language being bad (and them not speaking English) I asked the receptionist who spoke both langues to call them and ask why they were late.

After the guy on the reception spoke with them, they said that they can't pick me up even though I had prepaid for the trip and they knew exactly that they should've. They used some excuse about it not being the right hotel even though that's the hotel they dropped me off at and it's the exact hotel you can select on their drop-down menu on their website.

Absolute awful service. I ended up paying €70 euros for a private taxi to hurry me up to the airport. Luckily it's a small airport so I got there just in time for boarding. I couldn't check-in my luggage as I was too late to check-in my luggage so I had to carry it on board which meant I had to chuck out all liquids above 100ml. So my expensive aftershave and my sunscream all had to go in the bin.

Not only did I nearly miss my flight because of these incompetent people, I had to chuck out a lot of expensive aftershave/liquids because I couldn't check-in my luggage due to being so late to the airport as they just didn't pick me up or tell me in time.

My fiancee phoned them after I arrived back to Istanbul and they couldn't even be bothered to apologise. Absolutely disgusting way of treating a customer!

AVOID! AVOID! AVOID!

Horrible. Do not waste time and money. paid online - no one came and called. I had to go by taxi - I spent the extra $ 100. I almost missed the plane. To questions by mail - they didn't respond, called - they say that they called. I asked to send a screenshot of the call as I didn’t receive SMS about the missed call - they didn't respond again. Do not waste time and money

I was a little hesitant to use the company at first as it was considerably cheaper than all others. I paid £6 pp whereas all other transfers were about £35 pp. I didn’t need to worry as the service was on time, comfortable and got me to where I needed to be. It saved me a lot of money, in total around £65 on my return trip. I’d use them again. It was a shared transfer and in total there were about 15 people in the minibus.

My experiences with 724transfer.com are all very good. They have every 2 hours a shuttlebus, they are always on time, they are fast (Alanya-Antalya takes 1,5 hrs, compared to 2-2,5 hrs with others) and they are very cheap: just 10 euro and 7 euro for Sunexpresscustomers. Also their pick-up service at/to your home is very comfortable; you don't have to go to a central point with all your suitcases or in the middle of the night. And what I appreciate very much: I feel they care for every customer and do really their best every time not to let you wait.

I can recomment 724transfer.com!