7-Locksmiths Reviews 

279
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally polite, friendly, and arrive promptly to resolve urgent home security issues. People consistently appreciate the efficient service, professional attitude, and clear explanations provided during emergency callouts. Some reviewers were not happy with the pricing, noting that the final bills and service costs were unexpectedly high or expensive. A few other consumers also felt that certain charges were completely excessive relative to the short time taken to complete the repair work. Additionally, some consumers experienced difficulties regarding unexpected cash requests or disagreements over final payment amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt arrivals and efficient... See more

Staff

Reviewers highlight positive aspects of staff, describing them as professional, polite, and extremely... See more

Price

Clients share positive opinions on price, frequently highlighting reasonable rates, affordability, and... See more

Response time

Reviewers express great appreciation for the prompt response time, highlighting that engineers often arrive... See more

Delivery service

Users describe satisfaction with the delivery service, often highlighting fast arrival times within 15 to 30... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being let down by another company I called 7 locksmiths and they attended straightaway. They were professional and got the job done as they said they would. Good value for money and really plea... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.8

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(279)

260 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, efficient, pleasant 😊

29 April 2026
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Reply from 7-Locksmiths

Thanks a lot for your lovely feedback. We’d be happy to assist you again in the future 🙂

• 7-Locksmiths

Rated 5 out of 5 stars

Excellent service

The locksmith was prompt, courteous, and clearly knew what he was doing. He fixed the jammed mechanism in minutes, making it smoother than before, excellent job!

4 May 2026
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Reply from 7-Locksmiths

Thank you so much for your kind words — we really appreciate you taking the time to share your experience.
Glad we could get everything sorted quickly and leave it running nice and smooth for you 😊

• 7-Locksmiths

Rated 5 out of 5 stars

Amazing

Amazing! Had to overcome a few obstacles but he got me into my house super fast! So grateful, responded to message quick and was with me within 30 minutes of calling

1 May 2026
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Reply from 7-Locksmiths

Thank you so much, really appreciate your feedback! Glad we could get everything sorted for you quickly… and it’s fair to say this job reminded us that a bit of bravery definitely comes with the role 😁

Warm wishes,
7-Locksmiths

Rated 5 out of 5 stars

Rapid Response

Rapid Response. fixed the problem. Most helpful and able to supply and fit a new lock on the spot.
Courteous worker. I can thoroughly recommend
7- Locksmiths.

29 April 2026
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Reply from 7-Locksmiths

I’m genuinely grateful for your kind words. I’m glad I could help when the need arose and get everything sorted for you on the spot. Thank you for taking the time to share your experience. 🤗

Rated 5 out of 5 stars

All well done with helpful…

All well done with helpful information.also he was here so wuick.

20 April 2026
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Reply from 7-Locksmiths

Hi Pauline,
Thank you so much for your lovely review, it really made my day! :-)
I’m delighted that everything went well and that you found the information helpful. I was happy to get there on time for you and sort out your door lock quickly and efficiently.
It was a real pleasure helping you.

If you ever need any more assistance with your locks (or anything else), please just give me a call, I’ll always make time for you.
Many thanks again for your kind words!

Warm regards,
Damian
7-Locksmiths

Rated 5 out of 5 stars

Faulty .multi point locking system

Very prompt reply initially and then turned up at arranged time and completed job in timely and efficient manner no complaints here. Would recommend highly

27 April 2026
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Reply from 7-Locksmiths

Hi Martin,
Thank you so much for taking the time to leave such a kind review! I’m really pleased to hear that everything went smoothly and that you were happy with the service.
It was a pleasure working on your multi-point locking system and I’m glad I could get it sorted for you efficiently.
I truly appreciate your recommendation, it means a lot!
If you ever need any further help with your locks or anything else, please don’t hesitate to get in touch.

Many thanks again,
Damian,
7-Locksmiths

Rated 5 out of 5 stars

Very impressed by speed of the call…

Very impressed by speed of the call out. Really quick and professional job.

Thank you

27 April 2026
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Reply from 7-Locksmiths

Thank you, really appreciate it! Glad we could get to you quickly and take care of everything for you. :-)

Kind regards
7-Locksmiths

Rated 5 out of 5 stars

Quick response

20 April 2026
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Reply from 7-Locksmiths

Thank very, very much for taking the time to support our business with fantastic 5 star review.

We wish you all the best!

Kind regards
7-Locksmiths

Rated 5 out of 5 stars

Came out really quickly on a weekend

Came out really quickly on a weekend - great job and good price - thank you!

18 April 2026
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Reply from 7-Locksmiths

Thank you for your kind words! :-)
It really means a lot that you chose us and took the time to share your experience. We’re so pleased we could help quickly and get everything sorted without any hassle.

Warm wishes,
7-Locksmiths

Rated 5 out of 5 stars

Very good service

Very good service. Nothing to compaint about. Looking forward to continue working on my back door lock.

17 April 2026
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Reply from 7-Locksmiths

Thank you, we really appreciate your kind words. Glad everything went well and we look forward to getting the back door lock sorted for you soon.

Rated 5 out of 5 stars

Very swift response

Very swift response, good communication, great price. Damian got the work done quickly and with no fuss.

16 April 2026
Unprompted review
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Reply from 7-Locksmiths

Really appreciate you taking the time to leave this, thank you! Glad we could get things sorted quickly and keep it all straightforward for you. Always happy to help.

Warm wishes,
7-Locksmiths

Rated 5 out of 5 stars

Upfront with cost

Upfront with cost. Polite and efficient

15 April 2026
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Reply from 7-Locksmiths

Thank you for your kind feedback, it’s genuinely appreciated. We’re really pleased everything was clear from the start and that the service met your expectations. :-)

Warm wishes,
7-Locksmiths

Rated 5 out of 5 stars

Very friendly and a great job

I phoned very polite came and done a great job the response time was good price was a bit of a shock but never using a lock smith before.
the service could not be any better

13 April 2026
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Reply from 7-Locksmiths

Thank you for the great review! We aim to be there exactly when our customers need us most. We appreciate your honesty regarding the pricing. As a professional service, we strive to balance top tier quality with fair rates. It’s great to know you were happy with the final result! :-)

Warm wishes,
7-Locksmiths

Rated 5 out of 5 stars

Very polite and professional service…

Very polite and professional service very reasonable price.

8 April 2026
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Reply from 7-Locksmiths

Thanks a lot for your feedback, it genuinely means a lot to us. We’re really pleased we could provide a professional service while keeping things fair and simple. You were a pleasure to deal with.

Rated 5 out of 5 stars

Easter Sunday Call out

Responded within an hour for an emergency call out on Easter Sunday.
Friendly and Communicative service, issue resolved within 30 mins of arrival.

5 April 2026
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Reply from 7-Locksmiths

Thank you so much for taking the time to share this, we genuinely appreciate it more than you might think. It was an absolute pleasure helping you and we have to say you were a delight to deal with from start to finish, which made everything run smoothly. We’re really glad we could resolve things quickly for you. Always here if you ever need us again.
🤜🤛

Rated 5 out of 5 stars

Prompt response

Prompt response. Arrived within 15 minutes. Changed lock swiftly and efficiently. Very polite.

4 April 2026
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Reply from 7-Locksmiths

Thank you for your thoughtful review, we truly value it. We’re very pleased we could be with you quickly and resolve everything efficiently. Your experience matters greatly to us and it was a pleasure to assist you. :-)

Rated 5 out of 5 stars

Great service.

30 March 2026
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Reply from 7-Locksmiths

Thank you for this Oli. Honestly, reviews like yours really make our day. We don’t take it for granted that you chose us and we’re genuinely glad we could deliver the level of service you deserve. :)

Rated 5 out of 5 stars

Very quick and efficient service

Very quick, friendly, efficient service arrived within 30 minutes. Would definitely recommend.

31 March 2026
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Reply from 7-Locksmiths

Thanks so much for the kind words! :) Really glad we could help quickly and make things easy for you. Appreciate the recommendation!

Rated 5 out of 5 stars

Fast quality work

Fast effective repairs, good price, quality friendly staff, would recommend and will use in future.

30 March 2026
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Reply from 7-Locksmiths

Thanks a lot for the great review, George! Really glad you’re happy with the service. We’ll be here whenever you need us again 💪

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